Brick Specialist (Current Employee), Calgary, AB – June 18, 2014
My typical day would be greeting customers and completing their orders at the till. I learned how to convey myself more as a person since customer service is number 1 at Lego, i was a shy person before i started working at Lego but i am now more open to talking to people and creating small talk. My co-workers were nice i didn't have many problems with – more... them. The hardest part of the job was probably closing shifts by myself where i would of had to stock the store myself. The most enjoyable part of the job was having customers remember me because of the good experience i had given them. – less
Easy going work that gets busy during the holiday season.
Merchandiser/Vendor (Current Employee), White Plains, NY – November 17, 2014
A typical day includes driving to a store and packing out their Lego product. You price the tickets, make sure the items are where they are supposed to be and help a few customers out and your done for the day. The hardest party of the job is going up and down ladders while you navigate through a department store obstacle course during the holiday season. – more... Not exactly rewarding work, but it does pay the bills. – less
New management wants long-term merchandisers to quit LEGO
Merchaniser (Former Employee), Dallas, TX – November 15, 2014
Pros: great product, merchandising team is awesome!
Cons: new management doesn't care about long-term merchandisers and their feedback
New management wants long-term merchandisers to quit the company so they can hire new employees who haven't any 'opinions' and will 'work' for less money. Having a 'body' in the stores throwing product on the shelves is the merchandising 'only the best is good enough' standard now. New management should at least conduct exit interviews with long-term – more... merchandisers considering their contributions to the double-digit growth of the company over the last seven years. – less
Merchandiser (Former Employee), Enfield, CT – November 12, 2014
Pros: great product, customers love it
Cons: merchandising team no longer important to company
Merchandising team was laid off for two months with one hour notice due to management not keeping tabs on the budget. Meanwhile management drives brand new company vehicles and flies all over the country for meetings that could be accomplished on conference calls. Also, every year company sends expensive Christmas gifts to seasonal help who are only – more... with the company for six weeks. Management refuses to recognize that excellent merchandisers who have given their heart and soul to the company are leaving because they are no longer heard. Management can only 'hear' themselves. A great product and customers love it but as a merchandiser you will have to tell customers that you don't have time to help them. – less
COMMUNITY ENGAGEMENT ANALYST (Former Employee), Billund – October 21, 2014
The LEGO Group is highly advanced in the usage of modern innovation techniques, such as open & user-driven innovation and online community engagement. LEGO takes care of it's employees, and has an amazing work culture. Working at LEGO makes you feel secure, and a sense of future advancement that is hard to find in other organizations.
Great place to work if you are comfortable in one area
Assistant Store Manager (Current Employee), Victor, NY – September 23, 2014
Pros: great atmosphere and co-workers
Cons: no room for advancement
Overall, working with customers is fun and exciting. I enjoyed learning about what I can do to move ahead in my career and researching the company policies, procedures and methods of doing things. I mostly enjoyed training staff members and teaching them how to work with customers and how to move forward in their progress as a salesmen. The hardest – more... part of this job was that I cannot move up in my position because I would need to travel across the country to do so. – less
Manage and maintain banking relationships and cash flow of daily transactions.
Supervisor (Former Employee), Enfield, CT – May 31, 2014
Pros: beautiful facility; company store.
Move money to and from bank accounts to fund for Alccounts Payable remittances.
I gained exposure to accounting cycles and general ledger on SAP.
Co workers primarily had college educations so the rivalry for position was held to a minimum.
Hardest part of the this job was to instill a sense of wariness toward vendors and service providers as well – more... as financial endeavors as our Danish associates were not as suspicious about issues as businesses in the US were.
Most enjoyable part of the job was working directly with Danish management at their on site visits. – less
Customer Care Consultant (Former Employee), Enfield, CT – May 2, 2014
Pros: being the first person to test out new lego games and sets
Cons: none other then i miss it.
A typical day would be like hanging out and getting paid for it. I would answer incoming calls to help customers with placing, tracking, and taking payments for LEGO orders. From this company I learned that work can be fun. The managerial staff at this job was good( the company promotes from within). The hardest part of the job was dealing with the – more... Christmas Rush of calls, returns, and complaints. I feel that working on the LEGO website monitoring and moderating was the most enjoyable part of the job. – less
Brick Specialist (Current Employee), Burlington, MA – December 15, 2013
Pros: i get to play with lego's.
On a typical work day we get calls all day long for items we have not carried for months because said customer didn't want to buy it then and wants it now and is upset at us for not having item. What I've learned is to stay calm and deal with the situation as best as I can with the help of Management and Co-workers. There really isn't anything hard – more... about the job. The most enjoyable part of my job at Lego is seeing the happy little children. – less