Customer Service Representative - Full TIme
The Icon Experience - Sherwood Park, AB

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You are a dynamic multi-tasker with a passion for processes and organization; we have an exciting opportunity for you. This position is integral to the success of our unique business. You will be responsible for all the administrative functions within our studio.
Experience and Skills Required:
4+ years in an office environment with a typing speed of at least 60 wpm
Advanced skill in Excel, Word, Access and Outlook
Experience with Photoshop a definite asset
Knowledgeable in the workings of a server environment
Strong attention to detail with a high degree of accuracy
Exceptional multi-tasking abilities and the maturity to work under pressure
Excellent communication skills, both verbal and written
Proofreading, grammar, spelling, formatting documents and basic math skills
Self-directed, self-starter capable of determining priorities
Admirable work ethic with the ability to get along with others
Ability to use practical common sense to create innovative solutions
Responsibilities include, but are not limited to:
Answer general phone inquiries using a professional and courteous manner
Direct phone inquiries to the appropriate staff members
Reply to general information requests with the accurate information
Greet clients/suppliers/visitors to the organization in a professional and friendly manner
Preparing and maintain client files and update information in Studio Plus for photographers on shoot dates
Provide secretarial and administrative support to management and other staff
Use word processing, spreadsheet, database and all other office software to prepare forms, memos, documents, posters and photo schedules
Prepare information packages for schools
Create all services for school and update information in Studio Plus
Take minutes at staff meetings and distribute as required
Maintain Nortel Telephone System
Purchase, receive and store the office supplies ensuring that basic supplies are always available
Coordinate the maintenance of office equipment

Hours: 40 per week - 8:30 am - 5:00 pm Monday - Friday
Salary: $14.00 - $21.00 per hour commensurate with experience


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About this company
Photography company specializing in School Portraits, Sport Portraits, Commercial and Family Portraits.