The Homestead Inn Banff is currently seeking a Hotel Front Desk Agent
We are seeking a long-term candidate with, minimum commitment to end of October 2013. Regular shifts include 7am-3pm and 3pm-11pm, 5 Days a week.
Providing superior customer service to our guests
Registering arrivals and departures of tours and hotel guests
Answering guest inquiries regarding rates, special packages, and general information about the hotel and local points of interest
Presenting billing for services and receiving payment; exchange foreign currency
Balancing cash and complete balance sheets, cash and related forms
Following emergency safety procedures of the hotel
The ideal candidate:
Is self-motivated and well-organized
Is a capable multi-tasker with a keen attention to detail
Has a professional, yet friendly, personality and demeanour in person and over the telephone
Has excellent English comprehension and communication skills; a second language is an asset as we welcome many international guests
Has experience working with Microsoft Office
Ability to work independantly, as well as in a team.
Competitive salary, regular wage increase and bonus opportunities (full time), duty meal, uniform, subsidized housing (full time), subsidized extended medical and dental benefits (full time - after mandatory waiting period is served) and a great working environment!
Please forward your resume and cover letter.
We thank you for your interest, however only select candidates will be contacted.