The Home Depot Employee Reviews

Found 1,456 reviews matching the search
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Focus on Training Time
Special Services Associate (Former Employee) –  Langley, BC18 October 2016
It often it so busy and understaffed, that proper training was basically impossible. Management expected you to know how to do everything after a month of being on floor. What happens is it is quiet and you are being taught how to do a complex order on the system. However, then many customers come and the trainer finishes the process without you, as you are now paying attention to the customers. Thus, you learn how to start the process, but never finish.

However coworkers were wonderful and more helpful.

Most enjoyable part was the free food on some days and the amount of break time they gave you based off hours. Often understaffed in most departments.
Pros
Free food
Cons
needs dedicated time for actual proper training
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Great people, terrible pay/appreciation
Seasonal and Paint Sales Associate (Former Employee) –  Hamilton, ON28 November 2016
It's a great place to work part time, especially as a student. Great people, flexible, lots of support and understanding from management. However, pay increases are extremely minimal. Hours are seasonal and not reliable. Even as a phenomenal employee, appreciation comes in the form of meaningless badges and lip service. It would be better if they rewarded good employees with livable hours and wages instead of giving them a meaningless award.
Pros
Excellent work environment
Cons
Insufficent hours and pay
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Great company depending on the management team per location
Operations (Former Employee) –  Halifax, NS24 August 2016
Great company depending on the management team per location.
Could be the best or worst of working environments. Way too much freedom of management types left unchallenged from outside of each location. The concept of the Home Depot culture is great and if followed was a wonderful work environment.
Pros
Excellent culture and great employees.
Cons
Managemnt styles
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Amazing
Cashier (Former Employee) –  Brantford, ON12 December 2016
Great company to work for. Family oriented and tons of benefits even for part time associates. Friendly management. Great atmosphere.
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It's okay but....
Sales Associate (Former Employee) –  Edmonton, AB7 October 2016
At first it nice to work here. Helping customer is fun but in the long run too much politics and back stabbing.. if they want to get rid of you they will give a hard time so that you will quit and denied all your schedule request.
Pros
Good co worker
Cons
Management and some ASM
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Not a great place to advance your career rapidly.
Seasonal and Electrical Sales Associate (Current Employee) –  Ancaster, ON16 February 2017
Poor overall if you're seeking job security. Not impressed with many managers' willingness to know/learn about products in departments other than their own. Not impressed with the higher up attitude of taking advantage of the worker by not hiring on more full-time workers. Many co-workers and customers felt ripped off and gouged by the company overall and major manufactures of the product lines.
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the home depot
Customer service refund-Sale troubleshooting (Former Employee) –  Saskatoon, SK7 January 2017
over all nice place to work for there is worse place to work for but the management have a tendency to to have they favorite employers who dont get in trouble no mater what they do and the none rfavorite seem to get in trouble no mater what they do
for me i was in the neutral part
but i seen the favorite come in late every day an never got in trouble mean will
i seen a new guy getting a warning up for not punching in after is lunch by 7 min
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Productive Work place
Cashier/Seasonal Associate (Former Employee) –  St. Albert, AB30 November 2016
While working at Home Depot, I was treated fairly and equally. The hardest part of being a cashier was the repetition but the best part was socializing with customers and making sure they left happy. I found near the end of my career at the Home Depot was that I wasn't given enough hours and enough pay in order to continue working there.
Pros
On holidays we had to work we got fed fun lunches, and I got to work and meet awesome people and gain new retail experience.
Cons
Not enough hours
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Very good team inter department relations
Associé aux ventes, spécialiste dép. plomberie (Current Employee) –  St-Henri, Montreal QC18 October 2016
Good working atmosphere with colleagues and management.
On going "Formation" keeps us informed on new technologies.
Management always try to improve well being.
Slow supply line makes it difficult to do your work fully and the lack of local power is difficult for direct management to address problems.
It's a big machine with slow response time.
Pros
Many social and training activities organized for employees
Cons
Slow response time on supply, lack of local management power, schedule limitations and restrictions
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Great Company
Head Cashier/Supervisor/Customer Service (Current Employee) –  Bradford, ON31 January 2017
Love the company and the job details, the management at the Bradford store needs to be replaced, alot of "favoritism" no accountability for associates. The current management isthereason I am looking elsewhere for employment. The prior management was fantastic. TheHome Depot as a company is great with the exception of the pay, should be higher and based on performance of the individual not a sliding scale.
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Fun and challenging work place
Seasonal Sales Associate (Former Employee) –  Edmonton, AB30 January 2017
The Home Depot was filled with friendly co-workers who were never shy to give a helping hand. The atmosphere was great with hard working individuals in each department and in management. It was rewarding when you saw a smile pop up on a customers face after you had helped them find what they were looking for. The Home Depot was a great job!
Pros
Friendly atmosphere
Cons
Frustrated customers at times
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Great employer-employee relationship
Sales Associate (Current Employee) –  Markham, ON18 April 2016
Great culture to begin your career at, they offer great benefits for those that are part time as well as full time. At a store level, all associates are treated equally and fairly and in confidence can voice their opinions and be heard.
Pros
great benefits, flexible schedules and management that encourages growth
Cons
Some tasks can by physically demanding
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good company
Staffing Coordinator (Former Employee) –  Scarborough, ON21 September 2016
overall good company with a family like culture, not much room for growth, management team is supportive. fun and laid back workplace
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If you wanna grow, The this is the place to be
General Manager (Current Employee) –  Toronto, ON25 November 2016
Great organization with a rich culture and growth opportunity. Such a market leader with service and innovation that the Wall street think that this is a future growth company.
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Great place to work, people are great and decent part time pay.
Paint Sales Associate (Current Employee) –  Oakville, ON17 July 2016
Great work culture that creates a very social and positive work area while being focused on training and great service to customers. A lot of experience in organization and team building. Part time pay is quite little and benefits and minimal.
Pros
Friendly environment with great experience.
Cons
In-consistent hours and low pay.
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Amazing Place
INBOUND-OUTBOUND SHIPPER& RECEIVER (Former Employee) –  Toronto, ON17 August 2016
getting recipe and mixing ingredients
cleaning dishes
sanitization
filling up the empty bins with product
washing and moping floors
the management was good and the CEO openly visits the production
Pros
free cookies cakes pastries coffe
Cons
too hot and no benefits
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Fun place to work, Management sucks
Electrical Associate (Former Employee) –  Edmonton, AB11 August 2016
Pretty easy customer service job if you know what you're talking about otherwise you're boned cause the training is completely insufficient, the value put on being part of a team is excellent and actually up-holded in there, other low level employees are all nice and tend to want to help you, management on the other hand looks for any screw ups so they can boot you out the door cause the less employees they have on at the end of the "Season" the more money management gets as a result. There were people in there that they wanted gone so they suspended them for being a minute late 3 times in a week, which according to policy they can do but you also have to clock in with everybody else at that exact time so it's kinda hard core if they want you gone they will find so many reasons you literally can't do anything.
Pros
Part of a team, great customer service experience
Cons
Management
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Great place to work with a family environment
Head Cashier and Hardware Associate (Current Employee) –  Halifax, NS8 January 2017
Working at the Home Depot is a great experience. It is a fun place to work at and there is a great chance for bettering yourself. The focus on customer service at Home Depot has allowed me to build my interpersonal skills that I believe will be a great help in any and all my future plans.
Pros
Benefits even for part time
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Good for Management, that's about it.
Cashier/Customer Service (Former Employee) –  Nanaimo, BC5 May 2016
My time at Home Depot was an insight into what Managment is suppose to do, and thats not because of excellent work. There was more concern over corporate politics and favouritism then anything else, leaving people at the bottom of the chain either paranoid of making mistakes or so safeguarded by their higher ups that they could do next to nothing for eight hours with no consequence.The only upside is benifits are good for an entry level job. No matter what your work ethic or customer service skill though, Home Depot will make you feel like just another disposible cog in the machine.
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Great team environment
Supervisor (Current Employee) –  St. Albert, AB27 May 2016
Very physical & customer service driven. No two days are the same. Currently I supervise & work beside my team doing returns, signing out orders, handling deliveries and install queries. I have learned that working in a retail environment can be very satisfying & always interesting. Excellent support from co-workers & management. The physicality of the job is taking it's tole. Our customers are great & working with them to complete their projects is the best part of the job.
Pros
Working with customers
Cons
Long hours/shift work
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Overall rating

3.8
Based on 22,855 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.5
Job Security/Advancement
3.4
Management
3.3
Culture
3.7