The Home Depot Employee Reviews

Found 1,292 reviews matching the search
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Easy going, fun place to work
Paint Sales Associate (Current Employee) –  Waterloo, ONJune 7, 2016
I really enjoy working for the Home Depot for my amazing coworkers, and all the benefits that come with the job. When the company is successful there are often free lunches, and fun things done for the associates. I really like that Home Depot is very transparent with their employees by letting associates know of sales that the store has been making.
Pros
Free lunches, great coworkers
Cons
Unreliable hours, and scheduling
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Decent job
Lumber/Seasonal (Current Employee) –  Spruce Grove, ABJune 2, 2016
Good team effort among the associates although it is poorly managed. The assistant managers tell you what to do and expect it done without considering what else lies ahead of you. After finishing the task, another supervisor or assistant manager will tell you they want it differently resulting in a very little efficient working environment. The employees are either good or bad to work with. You very seldom deal with a bad customer, but when you do it isn't fun.
Pros
Meeting new people
Cons
Working with some individuals who aren't the easiest to work with.
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Great place to work
Hardware sales associate. (Current Employee) –  Mississauga, ONAugust 6, 2016
Wonderful place to work. They really care about there associates. The training is very in depth and detailed. All management is very good and fair. They try very hard to get everyone involved in outside activities and I feel that is very good.
Pros
Wonderful place to work everyone is very close.
Cons
Cement floor, dealing with angry customers
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Pleasant atmosphere
Special Services Associate (Former Employee) –  Greater Sudbury, ONAugust 25, 2016
Worked in "Special Services" dept, served customers in person and on the phone whose orders were incorrect or unavailable. Phoned customers when their orders arrived, recorded daily sales, expidited items for orders and inventory.
Pros
Staff was amazing
Cons
Company relied too much on computer numbers and not customer service.
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free pizza lunches for working overime
General Labourer (Former Employee) –  Vaughan, ONJuly 22, 2016
While working at Home Depot I really enjoyed working with so many people everyday, also I liked the fast pace environment, always something to do. Id have to say one of the hardest part of the job was adjusting to the hours, getting in the routine of waking up at 4am wasn't easy.
Pros
free pizza lunces for working overtime
Cons
no benifits
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Great team environment
Supervisor (Current Employee) –  St. Albert, ABMay 27, 2016
Very physical & customer service driven. No two days are the same. Currently I supervise & work beside my team doing returns, signing out orders, handling deliveries and install queries. I have learned that working in a retail environment can be very satisfying & always interesting. Excellent support from co-workers & management. The physicality of the job is taking it's tole. Our customers are great & working with them to complete their projects is the best part of the job.
Pros
Working with customers
Cons
Long hours/shift work
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Great place to work, especially for students and Part-Time
FLOORING ASSOCIATE (Current Employee) –  Scarborough, ONJuly 21, 2016
Good Support and job Culture. Managers and supervisors are really helpful. Training you can use for other trade jobs. work days are not too long and supervisors take time to properly train each associate with almost professional precision.
Pros
easy work, hour launch
Cons
none really for the type of job
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Fun, Excellent Customer based.
Lot Associate (Former Employee) –  Whitby, ONAugust 9, 2016
A typical day consisted of loading assistance for customers, directions of store, minor store cleaning, clean up of parking lot and organizing of shopping carts and special carts, order picker. I learned excellent customer service and communication skills, very friendly work environment with fair management.
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Great if you would like to learn so new skills. Poor for anything else.
Paint Associate (Former Employee) –  Orleans, ONMay 20, 2016
This is a standard retail job. You can learn a lot about maintaining a home if you get put in the right position. However if you have a close friends and family, are looking to pay the bills without stress of a fluctuating paycheck, or looking for some structure in your life, this isn't the job for you unless you plan to get into management.
Pros
Good staff
Cons
Bad management, poor pay, poor hours, poor hr.
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There is a great emphasis on "teamwork" and an understanding of the company policies and procedures
Customer Service Associate, and Cashier (Former Employee) –  Spruce Grove, ABMay 17, 2016
I enjoyed the fact that when I did begin my employment with Home Depot, there was a great amount of training to advance my skills and make me more knowledgeable of my position. There was a lot of support from co-workers and Management
Pros
Training, free lunches and inservices
Cons
customer service desk was at times "stressful", as unlike cashier who simply runs purchases through till, Customer Service basically deals with returns and unhappy customers
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Pleasant work environment
Conseiller en vente (Current Employee) –  Quebec City, QCJune 22, 2016
I enjoy every day at work, the colleagues are all fantastic insofar as the way they treat each other. The management team listen to employees complaints and try their best to change things, the main bonne of contention is the salary, which, according to many co worker and i is low as compare to the competitors.
Pros
free dinner once a month
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Fun place to work, Management sucks
Electrical Associate (Former Employee) –  Edmonton, ABAugust 11, 2016
Pretty easy customer service job if you know what you're talking about otherwise you're boned cause the training is completely insufficient, the value put on being part of a team is excellent and actually up-holded in there, other low level employees are all nice and tend to want to help you, management on the other hand looks for any screw ups so they can boot you out the door cause the less employees they have on at the end of the "Season" the more money management gets as a result. There were people in there that they wanted gone so they suspended them for being a minute late 3 times in a week, which according to policy they can do but you also have to clock in with everybody else at that exact time so it's kinda hard core if they want you gone they will find so many reasons you literally can't do anything.
Pros
Part of a team, great customer service experience
Cons
Management
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Fun atmosphere, friendly customers
Seasonal Sales Associate (Former Employee) –  Oakville, ONMay 19, 2016
Typical day: customer service, refilling low stock, some tasking, setting up display patio furniture, safety spotting heavy machinery

Learned about merchandise (which is always useful since they sell home improvement equipment and necessities) and garden care in the Garden Centre.

Management were supportive and friendly, but there were occasionally communication issues.

Hardest part of the job: there is a lot to know about a lot of merchandise, (in any department), heavy lifting.

Most enjoyable part of the job: friendly co-workers, helping customers and solving problems.
Pros
Some free lunches, management awards good work, happy atmosphere
Cons
Not many tasks during off-peak hours, hours can go late (11 pm), hectic during peak hours
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fun with the supportive Teams
Merchandiser Associate (Former Employee) –  Winnipeg, MBMay 22, 2016
-stocking product to shelf so customer can buy their needs, i learned that no matter what customer is always right and you have to value their opinion,the management is good too.very supportive to the employee to the work standard,the team is very supportive o each other,the hardest part of the job is is you have to get up so early to work,i always enjoy with my job
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Got paid to chat about decks
Building Materials Department Sales Associate (Former Employee) –  Toronto, ONJune 30, 2016
Learned about different home projects and how to do them. Co-workers were friendly while management pushed for results/seemingly were unaware of how the employees operated in store during work (disconnect b/w sales floor associates and mgmt)
Pros
Good People
Cons
alternating schedule
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Good for Management, that's about it.
Cashier/Customer Service (Former Employee) –  Nanaimo, BCMay 5, 2016
My time at Home Depot was an insight into what Managment is suppose to do, and thats not because of excellent work. There was more concern over corporate politics and favouritism then anything else, leaving people at the bottom of the chain either paranoid of making mistakes or so safeguarded by their higher ups that they could do next to nothing for eight hours with no consequence.The only upside is benifits are good for an entry level job. No matter what your work ethic or customer service skill though, Home Depot will make you feel like just another disposible cog in the machine.
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Productive and fun
Sales Associate - Part-time (Current Employee) –  Regina, SKMay 4, 2016
Home depot demands high energy, evolving knowledge, on the job training and knowing the products and services. I learned a lot about home renovations and can now advise on some common projects with much ease. Awesome management that gives respect and lots of energy that trickles down to the team and keeps everyone motivated. Hardest part of the job is long hours while on any given day you can enjoy self-satisfaction.
Pros
fun place to work
Cons
outlets never close
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The Home Depot
Cashier (Current Employee) –  Whitby, ONMay 2, 2016
The Home Depot has taught me diversity, time management, leadership, and independence.

The hardest part of the job was learning and remembering all the different departments and merchandise that comes in each said department.

The most enjoyable part of my job was definitely the customers. Home Depot has some of the most loyal, honest, kindest and understanding customers I have ever witnessed out of all my years in retail.
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Diversity in the work place
Merchandising Execution Team (Former Employee) –  Vancouver, BCJune 23, 2016
Love that this company hires a wide variety of employees with different ages, ethnicity, beliefs and backgrounds

Worked with most immediate coworkers for 5 years resulting in some amazing life-long friendships
Pros
Competitive full time benefits
Cons
Merchandising team was hard to advance in
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the product quality
Special Service Asso/Project Coordinator Ins (Former Employee) –  Vancouver, BCJuly 27, 2016
The product is researched before sold and this is giving the customer's confidence in what they buy. Working for Home Depot was a on going learning process but unfortunately there was no follow up. Positive feed back was few and far between.
Pros
helps customer's
Cons
n/a
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Overall rating

3.8
Based on 20,300 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.5
Job Security/Advancement
3.4
Management
3.3
Culture
3.7