The Home Depot Employee Reviews in Canada

Found 1,272 reviews matching the search
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Fun and fulfilling but little room for advancement
Paint Associate (Current Employee) –  Whitby, ONMarch 16, 2016
The environment is great, parties and meetings are genuinely fun. Management is warm and understanding of personal issues. Scheduling is fair and usually made up to 3 weeks in advance, which is very nice and hours are generally good. Pay is competitive and benefits are as well. All-in-all a great place to work, my only complaint would be the lack of room for advancement. Due to the high number of people who stay past retiring age, I've found that there is little room to advance your position unless you are making a life long commitment to the company. That being said, students can cross train in different departments for more hours, which is also nice.
Pros
Fun environment, good management
Cons
Lack of room for advancement
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Friendly work environment with good management
Lot Associate (Former Employee) –  Brampton, ONApril 4, 2016
Home Depot is an excellent company to begin one's career, as the management is helpful, understanding and help you learn the various skills you'll need in a retail field.
Pros
Flexible schedule, good pay and end of year christmas party
Cons
Long hours, low chance of getting weekends off
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Good for a retail job, but still retail
Lumber Associate (Former Employee) –  Ottawa, ONFebruary 15, 2016
The Home Depot has a very enthusiastic work environment. The management is very respectful and there is a lot of thought put into the basic clerk's contribution to the company. Success Sharing is an integral part of the income that each clerk receives, and part-time and full time employees both qualify for certain insurance coverage with Manulife.
Pros
Success sharing, good management, encouraging work environment
Cons
Retail, long hours, inconsistent scheduling
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Friendly and fun
Customer Service - Part Time (Former Employee) –  Toronto, ONFebruary 5, 2016
Check safety of the store, cleaning, doing pack-down, helping customers.
I learned technical information about different products, software of the company and other important subjects.
The management and co-workers are friendly
the hardest part of the job is being part time worker but, I manage to get shifts from other co-workers so I keep my salary on track the most enjoyable part is that you interact with different people every day
Pros
free coffe and pizza some times
Cons
short hours
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Strong culture and great core values
Sales Associate/management trainee (Current Employee) –  Brampton, ONOctober 29, 2015
Home Depot is a largest and most successful home improvement company in world for good reasons. Emphasis is always placed on the customers and the Home Depot associate take pride in providing great customer service. There is allot of room to grow your career at the Home Depot, and both part time and full time associate receive numerous employment benefits. The home Depot is an all round round great company and it provides associate with a great work experience everyday.
Pros
Great people and Culture
Cons
Very demanding, Stressfull
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Great Job Awesome Benefits.
CUSTOMER SERVICE HOME SENSE (Current Employee) –  Toronto, ONMarch 31, 2016
Typical day at work would be greeting customers, answering their questions/concerns, directing them where they need to go and cashing them out. I have learned that the customer is always right, even if there is a misunderstanding. Being polite, thanking the customer and great customer service are all great aspects to keep the customer satisfied and coming back.

Management and co-workers are great at Home Depot. Everyone is friendly and professional. The cons at work would be delayed lunch schedules and low staff on busy days.

Best part of my job is hearing back compliments from a customer from management and knowing that the customer walks away satisfied.
Pros
flexible hours
Cons
delayed lunch schedule
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Overnight Freight Associate (Current Employee) –  Spruce Grove, ABApril 4, 2016
Overall they would be a great company but are unfair when it comes to giving raises. They don't acknowledge a lot of the hard work that people put in but it seems the lazier you are the more you are rewarded.
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Great work environment
Lot Associate (Current Employee) –  Woodbridge, ONMarch 23, 2016
Great company. good benefits, great co workers, fun managers, understanding management, steady, okay hours, all types of customers
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Not a Career Company
Head Cashier (Former Employee) –  Edmonton, ABFebruary 11, 2016
Working at the Skyview Home Depot was enjoyable for the most part.

Your typical day, depended on what shift/day you worked!

I have learned responsibility, independence, time management skills and what teamwork really is!

The management I knew were always looking after their associates then. Now the management's style is hostile and favouritism based!

The associates that I have worked with by nature were happy, until this stores management changed them!

The only part hard about my job was the lack of staffing at times, but, was at most, resolvable!

The enjoyable part of my job was my management process, the work within my duties and the associates whose ethics and personality, kept me there all these years!
Pros
Build responsibility/skills, Christmas parties, profit sharing, homer awards!
Cons
Depends on peers. Vac (1st come/serve), Schedules aren't flexible to lifestyle!
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A lot of nice people but not a great place to work
Cashier (Current Employee) –  St. John's, NLJanuary 18, 2016
Made a few good friends. But employment wise, the salary is terrible and expectations high for the money paid.. No full time positions. Benefits are not all that great. It seems in my experience, there is not a whole lot of support for associates from management.
Pros
Great people
Cons
No full time positions. Pay isn't great. not so great benefits
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Good job for part time work while in school.
Lumber Associate (Current Employee) –  Spruce Grove, ABSeptember 6, 2015
The Home Depot is a good place of employment for those looking to gain entry level experience in the work force and for those attending school. They are very accommodating when it comes to school. Where they fail to provide incentive is when an employee learns a useful skill such as obtaining their in house forklift license, there is nothing gained from achieving a skill such as this(i.e. pay raise or acknowledgement). However, one thing the home depot excels at is hiring, management hires people that fit well within the present community of home depot associates.
Pros
Excellent co-workers
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Top notch leadership and culture
SAP Functional Support Manager (Former Employee) –  Toronto, ONMarch 1, 2016
One of the best managed companies with the best culture I have ever worked for.

Highlights
Collaborative
Great Employee Engagement
Outstanding Executives
Great IT Team
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Fulfilling, challenging environment
Seasonal Sales Associate (Full-time) (Former Employee) –  10885 Leslie St, Richmond Hill, ON L4S 0B2February 28, 2016
Home Depot nurtured employees which were capable of being independent, hard working individuals. In a regular day each associate alongside a few colleagues managed their respective sections, making sure customers are kept happy and that the environment was clean and welcoming. Management and colleagues were very professional and caring people, which led to a great working environment.
Pros
Great working hours
Cons
Seasonal employment
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Fun place to work, Management sucks
Electrical Associate (Former Employee) –  Edmonton, ABAugust 11, 2016
Pretty easy customer service job if you know what you're talking about otherwise you're boned cause the training is completely insufficient, the value put on being part of a team is excellent and actually up-holded in there, other low level employees are all nice and tend to want to help you, management on the other hand looks for any screw ups so they can boot you out the door cause the less employees they have on at the end of the "Season" the more money management gets as a result. There were people in there that they wanted gone so they suspended them for being a minute late 3 times in a week, which according to policy they can do but you also have to clock in with everybody else at that exact time so it's kinda hard core if they want you gone they will find so many reasons you literally can't do anything.
Pros
Part of a team, great customer service experience
Cons
Management
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not very exiting or challenging but a relaxing environment to work.
ASSOCIATE (Current Employee) –  Lethbridge, ABJanuary 10, 2016
-A typical day consisted of being non eventful with no real challenge or excitement, but it was very easy to know what needed to be done.
- I didn't learn anything new at Home Depot
- Management was very officiant and new what needed to be done and how to organize everything well so there was no confusion.
- there was a very good atmosphere of people
- the hardest part of the job was some of the costumers reactions and how to respond but even that was not to difficult
- Most enjoyable part was talking to the people and having a work place where everything was organized and everyone knew what their roles were.
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Order picker was a very physical position
Overnight Order Picker (Former Employee) –  Winnipeg, MBJune 29, 2016
Worked overnight as an order picker. Thank the stars I did not have to deal with the customers on day shift. They are relentless and treat you like you work at Walmart.

A normal night of picking in the summer will have you picking large deck packages which for me was very physical.
Loading 40-50 2x12" by 16 foot lengths of pressure treated lumber (that was wet most of the time making it heavier) onto a cart by yourself will surely wear you out. And that was only the beginning of the order. Most deck orders have over 100 pcs of lumber.

Everyone was in a bad mood all the time and you could hear them talking smack about the company because management keeps staff to a bare minimum to keep stock prices high for the investors. So, everyone is way overworked.

Left it as soon as I could after trying my best for a month.
Cons
Long hours, very physical, low pay, grouchy workers, overworked
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Good place to work with good benefits
Sale Associate in the Seasonal Department (Current Employee) –  Coquitlam, BCFebruary 12, 2016
Is a good place to work. You have to be ready to be on your feet most of the hours worked. You can't be scared of hard work for the salary they pay. You have to know your products you are selling or you can't be a great salesman/woman.

Other associates are great!! They are friendly and willing to help when needed.

Working with customers is great! You get the one on one interaction. You can get the odd person who had horrible service but it is your job to fix that problem.
Pros
Free Lunches, Awards Programs, Great Benefits
Cons
Odd hours but little flexible
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A good place to work but needs more better hours
Sales associate and back room support (Former Employee) –  Toronto, ONJuly 8, 2016
A good place to work every day there was something new especially with customers, always new opportunities to find something to do, and never bored. I learned new features in the products that they sell and gave advice on flooring, kitchen and bath and seasonal department. Plus, gave support in the back room on delivery, receiving, shipping, and moving products around the store for display. There was always an opportunity to work in any department but needs a better schedule. The most enjoyable part is that the customers come back looking for you and your advice because they enjoyed your service and attitude which was always friendly and with a smile.
Cons
better hours
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Great Company !
Manager Contractor Services (Current Employee) –  Calgary, ABJuly 15, 2015
Home Depot is a great company for students part- timers and people looking to build their career in retail and retail management.It provides great benefits for students part timers and their full time employees. Working hours could be an issue for some looking for a stable job hours , as in retail closing and opening hours are longer especially for a big box retailer.

It is a great employers with lot of different cultures into the one work place and gives equal opportunity to all different people.
Pros
Fun work environment, great benefits
Cons
Uncertain hours, singular development
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Friendly environment, work as a family
Sales Associate/Flooring Specialist (Current Employee) –  Pickering, ONJanuary 10, 2016
Home Depot is a family oriented business with core values that promote a positive environment and excellent customer service. A typical day at work involves working as a team to seek out and serve customers to be best of our ability.

The management team is always available to provide support, training and acknowledgement of a job well done. We all work together as a team, co-workers as well as management.

The hardest part of the job is following up on your customer needs, as our schedule changes on a daily basis. At The Home Depot, we receive a wealth of knowledge and training on products and D.I.Y.'s. I really enjoy using the knowledge I have gained to ensure that my customer projects are successful.
Pros
Free Training, Free Lunches, Option to sit on various Committees
Cons
Working weekends, Schedule changes daily.
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Overall rating

3.8
Based on 19,947 reviews
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Ratings by category

Work/Life Balance
3.5
Salary/Benefits
3.5
Job Security/Advancement
3.4
Management
3.3
Culture
3.7