Sale Associate - Plumbing & Electrical (Former Employee) – Westmount, Edmonton, AB – 21 September 2017
If I could improve one thing there, it would be the training. They could do a much better job teaching the technical knowledge needed to really help customers. I had to learn on the job, which was pretty difficult and frustrating, especially when the company advertises that their employees are supposed to be there to help.
If you are looking for a a career in retail and want to learn how to manage a department or a store, The Home Depot will invest time in helping you learn that part of the business.
Most of the management team were approachable, easy to work for and cared about their employees. They seemed to be have a lot of additional tasks outside of their departments that took them away from really running their respective business units effectively.
The company really took the culture they preach to heart. The management team did a great job recognizing when employees did the right thing according to their values.
The hardest part of the job was not being able to help customers because I didn't have enough background knowledge that was specific to my department.
The best part of the job was when I felt I really was able to help someone.
I loved my co-workers and management was mostly fair over all. I loved working on decor ideas for flooring, window treatments and paint with my customers. The hardest part of the job were difficult, hard to please clients.
Flooring and Decor Associate (Former Employee) – Barrhaven, ON – 2 September 2017
I had an excellent experience at the Home Depot Barrhaven location. I met many coworkers and customers who are still my friend. The work gave me a lot of sales experience and I am very grateful for that and look forward to applying the skills I learned there to the many opportunities that will arise for me in the future.
Sales Associate (Former Employee) – Brantford, ON – 25 August 2017
Crazy place to work at times. Customers always in rush for something they forgot the first time they were there. Always busy which I liked. Company was outstanding in giving me the time of I needed while trying to look after my ailing father.
Sales Associate (Current Employee) – Vernon, BC – 16 August 2017
I started at the Home Depot in the early spring of 2017. That following summer during June/July, there was massive flooding in our area, and the Home Depot was not only understanding with flexibility in scheduling enabling me to help the people I lived with protect our home, but also called me on multiple occasions to ask if there was any way they could offer assistance or support of any other kind, including trying to find volunteers amongst the employees to fill sandbags and donating certain products to help in the relief efforts.
A phenomenal culture at The Home Depot exists, truly. I would recommend it as a great place to work for anyone.
Sales Associate (Former Employee) – Burlington, ON – 11 August 2017
You would get a variety of customers, but if you enjoy working with people than time would fly by. I met many great people coming in for paint advice. I had many customers who were impressed by my customer service skills since they did not get that interaction with many of the other employees. Some of the other employees would gossip, which I'm sure you'd find in many workplaces, but sometimes it would get out of hand.
Management does not seem to be on top of things, and MOD will hand off tasks to go chat with other employees
Sales Associate (Former Employee) – St. Catharines, ON – 10 August 2017
Worked there for a brief time and realized very quickly why the turn over rate of empolyees is so high. Management team are very unprofessional and do not represent good work ethic role models. Think they are on a whole other level than other employees. Very egotistical. Unorganized when it comes to scheduling : multiple schedules posted which do not match and therefore conflict. Had an issue with a department lead and brought it to HR in store as well as district manager of HR. Nothing came of it due to the senority i presume.
Customer first company with an emphasis on benefits
Sales Associate, Part Time (Current Employee) – Winnipeg, MB – 27 June 2017
The company as a whole follows a strict mentality of customers first. It allows for the beginning foundation of intense customer loyalty to be made. To help maintain and strengthen that customer loyalty the company provides superb benefits to each associate. It's a great place to learn a lot, meet some people you may not have met otherwise and learn what it means to treat the customer first.
Professional safety regulations, opportunities to learn and grow, amazing benifits. Great customer service
Sales Associate (Current Employee) – Mississauga, ON – 19 June 2017
Like any other job, you are required to have to weekdays to close, a minimum of four hour shift, along with the whole weekend open for availability. Management is a hit or miss. Coordination between the managers can be off sometimes, leading to tons of confusion. You will rarely see the department supervisors in their actual departments, and often times you as the associate can be expected to cover the brunt of the responsibilities of the department by yourself each day. At times, ridiculous rules will be imposed with counter-productive results upon "not following them"(for e.g Saying "Hi!" to every single customer you see, and getting a notice from the manager upon missing even one customer). With that said, the fellow associates are like-minded, and can make your job easier to work and lessen the stress. I am a full time student at university, and there are many others like so working part time at Home Depot. So finding like-minded individuals can be helpful and at times, even inspiring of what you would want to do upon graduating school.
Free lunches every now and then. Free coffee
Unpredictability of work schedule. (Full shift when you leave expect, no promise of shifts being given away etc.)