Customer Service / Special Services Associate (Former Employee) – Toronto, ON – 29 January 2018
typical day would be good. learned how to navigate the system. Enjoyed helping customers and staff with challenges. appreciated the diversity of employees. The least enjoying part of this job was being silent while being harassed by a supervisor.
minimal supervision, easy going
my supervisor was unethical and practiced work place harrassment
Customer Service Associate (Former Employee) – Edmonton, AB – 13 December 2017
Typical day during the summer season was very fast paced really enoyed the management and bonus oppurtunites, performed well with sales and rental aggrements, awsome place to work in, great enviroment, skilled co-workers.
Such a family orientated work place to feel like you belong there.
Customer Service Associate (Current Employee) – North Bay, ON – 10 December 2017
Working at Home Depot is actually so much fun. You learn so much everyday and your co-workers are like your best friends from date one. Management is so easy to talk to as well and it's a great place to work!
Customer service (Current Employee) – Bowmanville, ON – 7 December 2017
Very pleasant work atmosphere. Company was very thorough with training regime on monthly basis. Always encouraging their employees to seek advancement with the company through schooling or internal promotions.The Home Depot has taught me how to fine tune my customer service interactions. The hardest part of the job is to try and solve customers problems when they lacked the knowledge of what was required to complete their task. Having customers coming back to thank you for your advice, and letting you know that everything went smoothly.
Many social committee events, employee recognition, lunches
Shifts have a tendency to be a little inconsistent
Customer Service Associate (Current Employee) – Brampton, ON – 5 September 2017
Terrible management, scheduling is a nightmare, they expect you to do the work of 3 people in a very short time frame. The only positive thing I can say about working here is that the hours are flexible, UNLESS it interferes with them of course.
If you don't plan on staying long, by all means apply. However, if you are planning on a career, run. Run away. I have worked here 4+ years and have not seen any advancement, and don't bother trying because any extra responsibilities you are given do not come with an increase in pay or benefits. Full time hours, part time employee. Doesn't change.
Customer services assistant (Former Employee) – Calgary, AB – 13 July 2017
it was a amazing job with plethora of different tasks, this was my first costumer service associate type job outside of work experience. this was a job that required you to be physically fit. you pushed around long lines of carts in all types of weather.
you helped costumers carry there things t there vehicles, operated pallet jacks. helped with stock and inventory. took computer tests. sweeped up large portions of the parking lot.
used large heavy tools to break down massive crates, and was also part of a highly competent team.
Customer Service Representative (Former Employee) – Calgary, AB – 29 June 2017
This job was competitive. We had a quota to sustain every month. The objective was to get minium or maximum people to sign up for the home Depot credit card. I quickly memorized my department bin# , so that I could direct customers in finding products. I was surprised that I handled difficult customers with respect and stayed in a solution always. The team work environment was impeccable. I enjoyed this job.
Customer Service Representative (Current Employee) – Port Coquitlam, BC – 18 June 2017
The job has great people and feels like a family, however higher up make it stressful at times with cut backs. A typical day can be busy or slow always something to do, how ever some stick to just bare minimum. Some management are nice and work well with you and approach things nicely but others can be hard to work with and just care that you are getting the work done. The job is very hard to move up in and has taken some over 10+years to move up. The people you work with are usually the best part of it bonding like a family were you wouldn't want to go anywhere else. Ideally this job is for young first time workers and retired professional.
long hours, little staff, management, locating stock