Poorly managed in Canada...Your really have to question the Standards that are in place by Upper Management. Some people are in positions that they are not really qualified to be in. They are in them by the wrong reasons.
Awesome people to work with, the upper management left a bad impression on me.
CLASS A MECHANIC (Former Employee) – Fort McMurray, AB – 12 February 2014
I loved the people and the facility is awesome. However, with upper management favoring dysfunctional people, and ignoring those who truly contributed I myself never, ever had a comfort zone while I worked there. The lesson I took from the place is that loyalty to an employer should also be linked to how loyal that employer is to me. No loyalty to me=no loyalty to the job.
Every other wednesday Hertz lunch
Little or no loyalty from upper management. They talk the talk but don't walk the walk
Customer Service Representative (Former Employee) – Toronto, ON – 1 February 2014
I attended my customers as they walked in the door confirmed that they had reservations and if they did not i would be more than happy to help them out with a rental. I also moved cars around with the lots and I sometimes helped with cleaning them. I answered the phones and did local reservations
Front Desk Agent (Former Employee) – Winnipeg, MB – 28 November 2013
Working at the airport location has benefits because you get to greet people who've never been to your city never mind your country and so you become a sort of ambassador to represent your city in all its glory, even in the bitter cold.
hertz working for them. Just a number, usa company in a canadian market all trying to run the same. EPIC FAILURE
service department (Current Employee) – Edmonton EDI – 18 November 2013
wage and benefits are par for the industry. Management has no power or back bone all looking out for themselves and managing the numbers to receive bonuses. constantly looking to replace high paid/ experienced staff with high school kids and wondering why staff is getting frustrated.
ANYONE LOOKING TO WORK FOR HERTZ SHOULD LOOK UP THE TEN WORST COMPANIES TO WORK FOR IN NORTH AMERICA . THE ARTICLE SAYS IT ALL, AND IT ONLY GOT WORSE IN THE FOLLOWING YEARS
Great employer to have worked for from 3 regional offices
Service Technician (Former Employee) – SK – 9 November 2013
I worked at a remote mine in Saskatchewan. I was hired by the Regina Office of Hertz Equipment Rental, but reported to the Supreme Steel Superintendant every work-day. I would attend morning meetings to get a feel for my workload. I would report my accomplishments to the Supreme Steel Superintendant. Then I would complete Hertz Equipment Field Reports and scan them to Regina for billing purposes. I would also scan my time sheet to Regina. Hertz Regina was a great place to report to. The employees and management were outgoing and helpful and deliveries were mostly on-time. Supreme Steel was a great customer and it was rare that we had disagreements. The best part of the job was the satisfaction of getting things done and providing minimum down-time. The hardest part was staying warm during the winter months when I had to work outside in a prairie wind.
Legal Secretary (Former Employee) – Kitchener, ON – 28 October 2013
I enjoyed working here when I first started however after a year some of my co-workers either left or were let go and some of the other workers that were hired did not know their job and I had to do more than I should have. My employer also used to go out and not come back even though I needed cheques signed for closings. it was very stressful on me and on our clients who were waiting for keys for their new home. Sometimes I would not leave work until 6-7 p.m. because he was gone.
eBilling Clerk (Former Employee) – EDI, Edmonton Alberta (8660 61 street location) – 25 March 2013
The work was not hard, but communication is an issue. There is no real sense of job security or comfort, and I found working there to be quite a stress provoker. Hertz withholds a very negative work environment with minimal praise, and little support. I did not appreciate the extents my management went to to prove my disloyalty to the company, and the amount I was questioned on my work load. They will always take customer side, and do not stick together in corporate issues, and it makes for a very untrustworthy environment.
The customer service at the desk (Branch EDI - Desk) were amazing, they made each day a little easier. Seeing them was probably the best part of my day.
I learned how to manage my time effectively, provide customers with statement balances, organize accounts, and collections. I learned how to cope with negative situations in the workplace, and
The hardest part of my job was the lack of support I had in the company when I had an issue or problem with either my work or a customer inquiry that I could not assist with. I believe with strong communication business with thrive, and that is definitely a lacking part of the workplace.
Chating with co-workers before work day started in the mornning
Mechanic (Former Employee) – Fort McMurray, AB – 6 January 2013
Learn new things ever day you went to work. Difference operating systems for each type of equipment. A great team to work for. Some co-workers I learn from and some co-workers I help. Driving to and from work. Working with all the team.
Small Tools Technician/Heaters (Current Employee) – Etobicoke – 8 September 2012
A typical day at work is just like every other day. Our management is ok, needs work there. I think I have some solid co-workers and others not so good. The hardest part of our job is trying to do a repair to a piece of equipment with no training.
Agency Operator (Former Employee) – Newmarket, On – 4 September 2012
This was a large company with established proceedures, so you alway knew what the expectaions were, but they were not open suggestions for change. I worked as an independent agent and ran the Newmarket location. Since I was not part of the corporate grid, my experience with management was limited to district supervisors. My position was a fairly recent concept to Hertz and they had some difficulty in balancing the needs of an independent agent, and that of corporate culture. I hired and supervised my own staff.