Very fast paced environment with great people to work with
Distribution Manager (Former Employee), Calgary, AB – April 30, 2014
Pros: friendly colleagues
Cons: long hours
There is no fixed set of work. Every day is a new day and one have to start fresh. Very challenging work load with numerous objectives adding up every hour. Had to manage a diverse group of 75+ employees, work with them, motivate them and as a result get the best out of them. Had to make rapid decisions by using sound judgement to distribute and allocate – more... rental fleet throughout the city of Calgary according to market conditions. Making the schedule for employees, doing payroll, hiring and firing according to seasonal demands.
I have learned a lot from this position and it has definitely made me a stronger professional. Management was very supportive and contributed to my learning process. Co-workers were fun, encouraging and were always there to make it happen. It was a great team environment and a collaborative effort. – less
Customer Service Representative (Former Employee), Manhattan, NY – July 14, 2014
Pros: great staff
Cons: compensation and schedule
Inventory would be taken and a client list for the day would be printed. Locating and prepping needed vehicles for reservations. Return any messages and close out open contracts if necessary. Update utilization to keep fleet accurate. Assist with customer needs throughout shift.
Assistant Branch Manager (Current Employee), Corpus Christi, TX – July 14, 2014
Working here has taught me how to better manage time in order to get what needs to be done accomplished. I have enjoyed my co-workers a great amount and are amazing to work with. The most enjoyable part of the job would be getting to know each person that walks in and the reason why they are needing a rental for the short time that is spent with them.
Branch Manager II (Current Employee), Tampa, FL – July 13, 2014
Pros: car privileges and potential bonus earnings
Cons: hours of operation
Hertz has allowed me to gain knowledge of all aspects of business, from Sales and Management to Marketing and Customer service. You are given all the tools you would need to run a successful business from day one. The advancement within the company is in every Hertz employees hands and is based solely on performance. The most enjoyable part of the job – more... is seeing the hard work pay off and the growth year over year of my branch. Also, watching my employees move on due to promotions is another reason the job is enjoyable. The hardest part would be finding creative ways to grow year over year and making sure all the new employees are being motivated to be apart of that success. – less
Remarketing Rep (Current Employee), South San Francisco, CA – July 9, 2014
Pros: cars, gas, and insurance for vehicles is part of compensation
Cons: minimal support from management and operations to do job. lack of inventory
send a list of inventory to buyers, visit buyers every week by scheduling appointments. I've learned how to unveil problems with buyers have with inventory and competitors. The hardest part of the job was finding inventory. You schedule appointments with buyers find out what they're needs are but unable to fulfill those needs because you lack to inventory – more... to do so. Management and ops in some areas not very helpful. The most enjoyable part is it's not just an office job. You get to be out in the field almost everyday. – less
Pricing Analyst (Current Employee), Bonita Springs, FL – July 9, 2014
• Issue weekly and monthly pricing analytics on a market, region and division level. • Provide analysis on pricing trends, market conditions and key performance indicators. • Maintain and update pricing for over 250 contracts totaling more than $75 million of annual revenue. • Provide detailed pricing analysis and recommendations to align rates with – more... strategies. • Produce demand curve analysis and support for pricing decisions. • Deliver contribution reporting and analysis by market, region and division. • Lead weekly strategy meetings and present root cause analysis to senior management. • Develop and design new reporting to meet demand or increase automation. • Manage and develop discount reporting across various levels. • Develop presentation material for reviews, meetings, conferences, analysts and senior management. • Completed training to be a “subject matter expert” for a newly launched pricing software program. – less
I thought I was in the 1700's as far as work ethics go.
Transporter (Current Employee), Chattanooga, TN – July 6, 2014
Pros: you get to drive new cars.
Cons: they are never cleaned before you drive them.
This company requires you to take a safety course and then you are on call subject to the discretion of management as to when you will work. Most of the transporters are senior citizens, retired, and very set in their ways. Only the preferred favorites (family) work everyday or almost everyday. So expect to be called at the last minute with little to – more... no notice for seldom short runs. – less
Customer Service Specialist (Former Employee), Oklahoma City, OK – June 29, 2014
I worked in the billing department which was a good thing for me because i worked Monday thru Friday with mandatory 8 hours of ovetime which wasnt that bad with time and a half for holidays. I enjoyed talking to different customers about there issues wit billing. I loved all of managers.
You can move up quickly, there's money to be made but be prepared to sell your soul!
Branch Manager (Current Employee), Cincinnati, Ohio – June 28, 2014
Pros: company car and free gas once you become a manager
Cons: no support from upper management, not given the tools needed to do your job
The company is ran horribly. The people at the top don't care about those on the front line. On most days you aren't given the tools needed to do your job. If you're willing to stick it out you can move up quick due to the high turn over rate but there is no work live balance at all. You get no support from upper management.
Busy and fast paced work environment that placed and emphasis on customer interaction and mulittasking.
Manager in Training (Former Employee), Corvallis, OR – June 27, 2014
Pros: meeting new people, fast paced days, hour lunches.
Cons: long hours, not much time left for personal life, limited supply to meet large demand.
A typical day at work began at 7:30 and ended around 6:30. Upon entering the branch we would print and post sales numbers as they stood that morning, check our daily manifests and cross reference them with our available fleet. Then simultaneously we would send cars to offsite locations that needed them, tend to customers entering our branch, and call – more... our reservations for customers who were renting due to an insurance claim. We would also handle fleet maintenance as it arose by obtaining purchase orders from corporate so our accounts could fix our cars. At the end of the day we would close the branch, print and file daily business reports, log sales, enter inventory, and send copies to corporate for filing.
What I learned most from this job was that no two customers are the same. Everyone has different requirements and needs to be approached with a blank slate in order to discover how best to fulfill those requirements.
Management at the branch level was superb but I honestly felt that the the higher up the chain you went the more detached and uninvolved the management became. Many empty promises and false messages came from the upper levels of management which really hindered our daily operations.
Co-workers were typically of the highest calibre. Motivation, determination and moral were all typically very high. I believe this was mostly due to our local branch manager.
The hardest part of the job was providing enough cars to meet the demand. Hertz has marketed themselves very well but they have created a demand which they are seemingly not purchasing enough inventory to supply for.
The most enjoyable part of the job was honestly the fast pace of the day. You were never standing still and yet at the end of a day that could last 10hrs it would often feel like the day had just begun not very long ago. – less