Pros: lots of down time, you dont have to work particularly hard most days, its inside
Cons: long hours, shift work, occaisonal 6-day work weeks
A typical day at work involves making sure you've got all the vehicles you need for the day and managing your available fleet accordingly, selling additional products like vehicle coverage, prepaid gas, and upgraded vehicles.
Hertz taught me invaluable selling, interpersonal, and problem solving skills that I will be able to use for the rest of my life.
Management is alright, due to the corporate structure of Hertz it takes a while a get any changes done around the place as the approval process is rather long and convoluted. The managers on the local level are over worked, and tend to burn out rather quickly but they try to do the best they can with the tools that they are given.
The majority of your co-workers are younger (18-25) and they are a lot of fun to work with. but beware of the drama and politics that comes along with working with people from that demographic. be prepared for management to do absolutely nothing about it.
The hardest part of the job is once in a while Hertz will over-book and leave you with considerably more reservations than cars which can be rather frustrating when you've got 15 people waiting around at your desk with guaranteed reservations and you don't have a single car to give them. There is a bonus structure which is rather hard to attain, however if you've got the skill to pull it off you can make a lot of money.
The hourly wages are pretty decent, and if you've had a particularly good/long week they will do their best to try and make up for it with extra hours on your time card. but you're going to have some very long weeks, you're going – more... to work 100% shift work, and you're going to work a lot of weekends. – less