Lots of information in a short time.
Pros: fridays and saturdays off. paid weekly.
Cons: multiple task and duties. assist with multiple department and locations.
Take incoming calls, make out-bound calls to locations.
Assist customers with rental procedures: before, during, and after.
Take complaints and inquiries for customer and direct them to the appropriate department or staff.
Update, account, contract, or business benefits and policies.
Inform customer of policies, procedures, and guidelines.
Answer questions – more... from agents about calls or procedures. – less