Call Center Representative (Former Employee) – Houston, TX – 11 September 2015
it was a small company friendly generous especially around christmas tv give aways money computres for bithdays the wou give lunches or pot lucks not to mention aftre a year for being with them a hundred dollars cash
The schedule was set and the pay was average. There's a lot of pressure to perform, but there are different tiers for compensation. Management can be fun at times, but lacks empathy due to most employees having backgrounds or being involved with drugs. Even with evidence, you are not taken seriously.
Consistent schedule, lunch breaks, no holidays
Sitting all day, repremanded for talking to person in cubicle next to you
Customer Service Representative (Former Employee) – Houston, TX – 14 November 2013
During a regular day at The Heller Group things would run smoothly their was some problems wit computers but was fixed promptly. The management was at times unprofessional but they handled their jobs also. I would say that the hardest part of the job was working around all the computer problems which were everyday. I mostly enjoyed the people I worked with fun group the whole floor.
I enjoyed my employment at the Heller Group, it was a relaxed position, daily repetitive and non challenging.I can't say I learn any new skills while being employed at the Heller Group, but did learn about the real estate process of tenants and procedures in running this type of business.
Call Center Representative (Current Employee) – Houston, TX – 28 July 2014
Can be a little nerve wrecking due to the fact their are new people in and out everyday. The job itself is very simple and quite long, talking to customers about political and informing them about the new laws and changes in the world is the best part of the job. I love talking to the customers more then my coworkers and boss