Manager, Customer Care (Former Employee) – Toronto, ON – 13 February 2017
Working at the Globe and Mail was challenging and fun. A typical work day consisted of management of 37 staff members with diverse backgrounds. All were amazing to work with. I keep in touch with all of them today. The publisher is well respected which made it easy to interact with him at all levels.
Great atmosphere; open to new ideas; great people at all levels
Archivist (Former Employee) – Toronto, ON – 14 January 2016
I was happy to work for a company that held itself to high standards and I did my best to help maintain those standards. The enhancing/archiving job suited my personality of being accurate and paying attention to detail - the same personality traits that were called for in my previous work as a copy editor and proofreader.
Night differential pay
Lack of job security due to faltering newspaper industry
Great product with excellent national brand recognition. Very respected!
Gérant des comptes nationaux (Former Employee) – Montreal, QC – 23 February 2015
Effectively managed $6M portfolio, administering media sales both electronic and traditional to corporations and agencies at senior executive levels. Solicited and developed new business partnerships in all categories. Developed existing customer base, effectively meeting and exceeding identified revenue targets.
The Globe and Mail is one of the leading newspaper in the country.
Answering phones, Photocopying, Correspondence, Calendar Mangement for the Director and Snr. Managers, Travel Booking, Arranging Lunches, Board Room Booking, Expense Reporting, Maintaining Vacations schedules were among the routine jobs done on a day to day basis.
I enjoyed working with and for the Senior Management of Company. Co-workers were very friendly and helpful.
I enjoyed the variety of work at this position as I was reporting to the Director and also supported her direct reports.
Sitting in at weekly meeting learned/got to understand the amount of work it takes to bring out a daily popular newspaper.
Client Solutions Specialist/Administrative (Current Employee) – Toronto, ON – 24 September 2013
The Globe and Mail has been Canada's national newspaper since 1844 -- the circulation department is a vital cog in the machine that creates high quality journalism daily. Our department very often cross-functions with the Sales/Marketing department as well as Logistics to ensure all bases are covered when it comes to consistently building our brand while managing the level of service Globe customers have come to expect.
The admin team in circ is a very small team and we are constanting putting out fires -- I love this and find it exciting because it keeps me on my toes. I am happiest when being challenged within my role and look for ways to grow constantly.
Very open communication with my supervisor/manager
Consumer Relations Representative (Former Employee) – Vancouver, BC – 23 March 2013
When I worked at the Globe and Mail, it was an excellent working environment. The company cares about its employees and their products. Customer service was always crucial and employees were given opportunities to make decisions.
Human Resources Consultant (Current Employee) – Toronto, ON – 4 February 2014
•Providing front-line support and advice to management and employees on matters relating to recruitment and selection, training and development, performance management, pension and benefits, payroll, policy interpretation and clarification •Manage the recruitment and selection process for client groups, including job postings, interviews, and onboarding of new employees •Provide expert HRIS support to the HR team and responsible for running specialized SAP HR reports, such as Employee Costing, Compa-Ratio, etc. •Responsible for maintaining Organizational Management (OM) and Personnel Administration (PA) in SAP HR •Responsible for assisting the HR Business Partners and Director of HR as required in grievance issues and meetings •Participate in the preparation of annual Performance Appraisals and support management with calibration exercises •Responsible for the management of large Human Resources projects, including – but not limited to – Employment and Pay Equity, SAP re-organizations, etc. •Involved in the development of Human Resources policies by providing input and support as required