Pros: Global network and market intelligence I have gained, flight benefits, travel rewards, acquiring a multitude of new skill sets, inspiring growth of the company and leadership
Cons: Very large company, much opportunity to streamline and update efficiencies and processes, very top heavy management
A division like mine, although small, generates a significant number of passenger volume to Dubai, the airline hub. This has allowed for my managerial skills to cover many touch points of the business from understanding finance, legal, corporate communications etc and making the necessary decisions that best suit our department objectives in line with that of the airline strategic growth.
Dubai is incredibly diverse with a significant multi-cultural influence which teaches patience, different techniques in how to achieve the required results.
The hardest part of the job is the pace in which it takes to get things done. Emirates is a massive company with over 85,000 employees which makes for a lot of challenges in moving things forward and outside of the "norm".
The most enjoyable part is working with our global network sales staff. As I am responsible for the sales and passenger growth of the department, I get to explore market intricacies and influence how best we can achieve our desired results from these markets. It is very unique and rewarding to see the passion people have working for such a diverse company, all across the globe.