Excellant Management Team that properly prepared me for the job.
Pros: I was able to schedule my own days and weeks.
My training and support from Management allowed me to complete my assigned tasks each day with the confidence that I had completed my work correctly, timely, professionally. Thus, at days end, I always felt that I had served my employer, my accounts, and myself to a job well done.
My days began with planning my calls for the day. I was responsible for calling on 100+food service accounts each quarter. These accounts were located from 1 to 85 miles from my home in NC and SC. I tried to plan from 12-17 calls per week. Once I had my plan, I drove to the first account. Upon arrival, I introduced myself to the owner, manager, or person in charge to explain the purpose of my call (to perform preventive maintenance PM on the Kraft owned Beverage equipment in their business. This may be from 1-7 coffee brewers, tea brewers, hot,cold or frozen powdered beverage dispensers). I would confirm the account information on my call report, location of beverage equipment and product being used in each asset. I would then perform PM on each asset, cleaning and making repairs as needed, ordering faulty parts or requesting a service tech call as needed. I then would meet with the owner, manager, or person in charge to explain my findings and insure that they were comfortable with my visit. There were occasions when I would need to consult Kraft Customer Service Reps or my Manager for guidance or direction or further action.