Human Resources Officer (part-time)
Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. The position works closely with the other departments and reports to the Operations Manager. Duties are of a complex and confidential nature, and as such must be dealt with using tact and discretion.
Duties and Responsibilities
- Hiring, supervision, promotion, discipline and termination of employees.
- Provide regular on-going feedback and timely performance evaluations to all staff.
- Develop and maintains job descriptions and job postings and advertising.
- Maintain numerous files, records and statistics on personal data, placement partner initiatives, and Human Resource guidelines.
- Conduct detailed salary surveys and other pertinent yearly research. Analyze data and determine problem areas required for review. Prepare documentation of findings for review.
- Manage recruiting, selection, and placement. Review all applications and determine what field or job applicants are best suited for.
- Investigate employee accident reports and provides reports to WCB. Monitor employee/customer safety and establishes safety procedures ensuring all OHS legislation is adhered to.
- Regularly compile monthly and annual departmental reports to the CEO.
- Develop policies, edit and produce policy revisions and administer the Policy and Procedure Manual (SOP).
- Oversee policies and procedures to remain in compliance of the solicitor general peace officer program.
- Review and monitor staff training, continuing education seminars and development programs.
- Investigate and respond to both internal and external complaints regarding employees, volunteers and clientele and/or facility procedures.
- Develop and directs special projects at the request of the Operations Manager or CEO.
- Prepare and monitor departmental budget, projection figures, program estimates and employment costs.
- Meet with the Operations Manager and CEO to develop long range programs and regularly review policies and procedures.
Qualifications and Skills
- Three-five years direct experience in a human resource position, preferably in the non-profit sector.
- Completed CHRP designation or university degree with HR focus required.
- Must understand and respect confidentiality, be assertive, able to think strategically, prioritize, and focus.
- Must be able to see the shelter in its relationship to the agency as a whole and the community at large. He/she must possess an understanding of confidentiality and show empathy for relationships that involve staff, volunteers, and clients.
- Energetic, team-oriented, and quality improvement minded.
- Must be positive and flexible and able to handle difficult and sensitive situations with diplomacy and discretion.
- Experience to include training methods, motivation, and decision making techniques. Knowledge of privacy legislation an asset. Knowledge and skilled in mediating disputes, conflicts and grievances.
- Demonstrated program management knowledge to include basic statistical methods, fiscal and budgetary practices.
- Demonstrated personal communications skills and include knowledge of interviewing techniques, public speaking and skill in writing, editing and ability to express thought orally in a clear manner.
- Excellent command of the English language.
- Must have administrative skills with the ability to develop goals and objectives, budgets, employee evaluations, and compose policies and procedures.
- Must have above average knowledge of computer software applications, and systems that enhance the effectiveness of efficiency of the position.
- Excellent understanding of Workplace Health and Safety issues. First Aid and WHMIS training would be an asset.
- Highly motivated and ability to perform scheduled and/or unscheduled tasks.
- Experience in a non-profit environment and familiarity working with volunteer board of directors would be an asset.
This position is subject to mainly office assignment with some irregular hours and irregular schedules including possibility of work assignments on weekends or holidays. Multiple distractions and tasks, limited resources, crisis situations and diverse personalities and work styles.
Salary Scale/Hours of Work
Wage: $20-24 an hour
Hours: TBD, 24-32 hours a week, flexible schedule
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