Stimulating and dynamic work environment, with a great opportunity to learn and grow into an insurance professional
Casualty Claims Adjuster (Former Employee) – Waterloo, Ontario – 2 June 2015
The role of a Claims Adjuster with The Economical Insurance Group, enabled me to utilize my existing customer service experience, as well as branch off into a well-rounded individual where I was able to apply multi-tasking abilities and organizational skills. These skills included, but were not limited to, data entry, organization, negotiation, liaison with other internal and external departments where I authoritatively confirmed coverage details, and communicated with third parties. This allowed claims to finalized and handled smoothly from inception to settlement. Also adhering to strict company and industry regulations was a must for success in this role. Prior to this position, as a Claims Assistant at Economical's Head Office, I maintained many departmental files and systems. I was the main point of all external and internal communication for any claims related issues or appointments that entered office. Furthermore, I learned to balance financial claim reserves, and was authorized to submit payments, cheques and US Drafts to our clients.
Autonomy and individual development