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The Cotton On Group
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75 reviews

The Cotton On Group Employer Reviews

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THE BEST
Customer Service in retail (Former Employee), WoodlandsMarch 31, 2014
It was all about customer service and working in retail line. It was by far the most adrenaline and refreshing kind of job I ever had.
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horrible
Allocation Analyst (Former Employee), La Mirada, CAMarch 27, 2014
Pros: free coffee
Cons: terrible management
no work/life balance--I do not recommend working in corp yet. Maybe in a few years when they can break off from international involvement in amercia
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Productive fun work place
Part time - casual (Former Employee), Lower Hutt, NMarch 25, 2014
Pros: discounts
Cons: on your feet all day, hard work, long hours, over time.
A typical day at Cotton on would be to do SOD (start of day) on the tills and fill out the daily planner for job tasks to do that day. Would then open the store and start serving customers. Through out the day we would do multiple boxes of stock, serve many customers, help customers out with clothing, sizing, accessorizing, cleaning the store then cashing – more... up end of day.
I learned amazing customer service, how to use the register, how to cash up end of day and start of day, banking, stock, stock transfers etc.
Management and co workers are so easy to get along with!
The most enjoyable part of the job is the customers.
The hardest part of the job is keeping the store up to cotton on standard if the store was busy or we had a lot to do that day. Store cleanliness is the the main priority. – less
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Lots of fun merchandise
Sales Associate, Customer Service (Former Employee), Vacaville, CAMarch 7, 2014
Pros: discount on clothing!
Cons: it was only seasonal
A typical day of work at cotton on was to put the clothes from the dressing room in the correct place, ring up customers, help customers find outfits and keep the overall store looking presentable. I learned how to do inventory and present shelves and display clothing. Management was friendly and helpful as well as all of my coworkers. The hardest part – more... of my job was finding where things went because they changed the store around every week. The most enjoyable part of my job was being able to help people find what they were looking for. – less
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Loved working for this company
Seasonal Sale's Associate (Seasonal) (Former Employee), CAFebruary 27, 2014
I really enjoyed working for this company i learned a lot about, i would love to work here again, also it was exciting fun place to work i did a lot of stocking and sales which i really enjoyed. Also meeting many different people and used my social skills here the best
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the management style is not up to standard
Picking co - ordinator (Current Employee), Johannesburg, GPFebruary 22, 2014
it was a good company where it was fun and they would provide us we transport and free meals when we working long hours 15 hours to exact now is not happening.

the growth in the company is not taking place.

over time is not paid.
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Fun hip atmosphere. Down to earth co workers
Sales Associate (Former Employee), Concord, CAFebruary 20, 2014
Recovering store. Greeting the customers. Always busy stocking the new products. Co workers were fun and very helpful. Management needed some better organizational skills. The hardest part of the job was standing for long hours. I enjoyed meeting and greeting all new patrons.
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fun and exciting workplace
Part-time Sales Assistant (Current Employee), sydneyFebruary 19, 2014
Pros: 50% off clothing
Cons: not enough hours
lots to do, always busy. learnt lots. how to use a point of sale and how to visual merchandise. co workers are always friendly. loved it.
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Team Building and Fun environment to work in
Retail Sales Assistant (Former Employee), Noosaville, QLDFebruary 16, 2014
Pros: discounts on the cotton on group stores
Cons: little to none hours
A lot of the time there was stock to hang up and put away, but it was made easy with a constant flow of customers to serve which was always fun because it was like playing dress ups with real live people! I love working in fast paced, fun environments, with a team like Cotton On it made my job fun and exciting. I learned how to multi-task and how to – more... speak to customers to allow them to feel welcomed into the store. – less
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Friendly and Welcoming environment
Sales Associate (Former Employee), Round Rock, TXFebruary 9, 2014
A typical day at work would consist of unloading backorder boxes and dealing with the register. The manager was really nice and hands on but the environment between the co workers were not as friendly as it could be.
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not great
Casual Sales Assistant (Former Employee), QLDJanuary 18, 2014
pay rate was pretty bad and it was very stressful working there. The discount was great though.
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funplace to work
picker/packer (Former Employee), La Mirada, CAJanuary 15, 2014
Pros: healthy snacks, and water
Cons: not enough hours, seasonal
Picked and packed orders, stacked orders on pallet, worked at a fast pace. I learned how to ship and pack online orders. Management was good. Co-workers were fun to work with but also serious about meeting the requirements of items pulled per minute. There was nothing hard to do there, it was pretty much common sense. I enjoyed working at a fast pace, – more... and with a good group of workers. – less
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Fun And Eventful
Sales Assistant (Current Employee), Napier,December 9, 2013
Pros: awesome co-workers
Cons: there is none!!
This as a first job prepared me for the work environment, and got me ready for early mornings!! The hardest Part of the Job was gaining the confidence to approach customers and talk easily to them, but over time i got the hang of it and i very comfortably can talk to customers now. The most enjoyable part of this job is defiantly helping people find – more... the perfect gift for loved ones, and really selling the products within the company. A typical day at work is just to greet customers with a polite open greeting/question and making sure to squeeze a promotional deal into the conversation. Throughout the job i have learnt customer service and how to organize successfully. – less
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Fun and Exciting
Christmas Casual Team Member (Former Employee), Wollongong, NSWDecember 7, 2013
Pros: fun atmosphere
Cons: lots of unpacking
always an open and fun store to arrive too, friendly and helpful staff, with joyful music to accompany you while you work
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Slow paced, busy during weekends
Retail Asisstant (Former Employee), Manukau City, NDecember 1, 2013
Pros: discounts
Cons: min wage
Greet customers.

Rackup product.
Smiles all round all day long.

Quiet, serious co workers.

Enjoyed the incentives received whilst working in retail.
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welcoming enviorment
Seasonal Sales Associate (Former Employee), El Cajon, CANovember 18, 2013
Pros: employee dicounts
Cons: several hetic shifts were short staff
Daily, I learned how to check in-and-out of the computer database, cashier activities, and up-sales/ cross-sales.
The hardest part for me, when I first started, was making each product seem essential and fit each customer. Through time, I learned how to change each approach to each customer. This also turned into the most enjoyable part when I noticed – more... that my actions where satisfying the customer , which insured a loyal customer. – less
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Co workers WERE FUN!
Sales Associate (Former Employee), Camarillo, CANovember 15, 2013
Pros: flexibility
Cons: assistant management
My days Cotton On were fun! the Start of my day was to clock in, get updated with what needed to be done that day, and where I was placed, and I was off to fulfill my duties. My co workers were an awesome team, very outgoing. No disrespect to management. The main manager was very professional with what she did, very flexible with our schedules, and – more... fair. assistant managers needed a little more work in their communication skills with co workers, but other than that they were fine. the Hardest thing I experienced there was fitting rooms. My job was to open fitting rooms, and once the customer was done, I had to make sure they were clean, and put go back on the rack, then back on the floor. This doesn't sound bad, but in busy days, you get a line at the fitting rooms and customers tend to just throw their cloths at the go back rack. there were we had Piles of clothes. After about a week I became a pro and developed my technic. The most enjoyable part was at the cash register.I enjoyed Ringing up Happy satisfied customers. – less
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productive workplace
Sales Assistant (Former Employee), Durban, ZNOctober 21, 2013
Cons: long hours
worked 8 to 10 hours a day it was a retail store. it required alot of attention and alertiveness because of the clothing and thief activities that occur in retail stores. Good Management and co- worker got along just fine.
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Very enjoyable place to work
2 IC, assist manager (Former Employee), emerald QLDOctober 15, 2013
I loved working at cotton on group meeting all K.P.I and deadlines with our fundarasing goals. Doing our stock take was always a very full on couple of days but also enjoyed doing that as it was fast pased and made time go very quick. It was good to meet and greet our customers and try to help them as best as possible and enjoye the possitive feed back – more... from them was the most rewarding part of the job. – less
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Productive and Efficient customer service
Team Member (Current Employee), Wetherill ParkOctober 14, 2013
Pros: great hours
Cons: na
Great environment to work in with great managers.
Always something to do.

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About The Cotton On Group

The Cotton On Group is a retail powerhouse renowned for its winning combination of globally relevant fashion at affordable prices. – Read more

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