customer service to the max greeting of every customer. i learnt to communicate more to interact with customer and to spot a need. i have learnt to manage time and plan my day and how to acsicute all my daily planes. i have learnt to work in teams and with my fellow co works. hardest part of the job wold be the long hours which was 10 hours min a day. must – more... enjoyable would be having a customer leave fully satisfied and happy with my help and service and acctually tell the manager thank you for such good customer service. – less
Key Holder/Part Time Manager (Former Employee), Langhorne, PA – October 2, 2014
I learned a lot about time management working for this company and colleagues. Workplace was always pleasant and fast paced. Colleagues were positive. The hardest part of the job was adjusting to so many changes coming from a previous organized business. The most enjoyable part about the job was the coworkers and discount.
Christmas Casual (Former Employee), Kotara, NSW – September 23, 2014
Cons: not enough shifts
Staff were super friendly but let me tell you, arriving at work for them to tell you that you shift has been cancelled is a peeve and it happened more than once. I think I had about 3 shifts the entire Christmas employment period with some of my longest shifts (7pm til midnight) being cancelled half hour prior because they had too many staff on. The – more... only thing worth it was that I still got the 50% discount despite working so little. I'd be sent home after 3 hours of a 6 hour shift (min they can give you is 3) because they were paying more people than they could earn. I don't understand why they are employing Xmas Casuals again this year, the store is not large enough to need more than 3 people on the floor at a time and hiring 7 Xmas staff on top of the 4 permanent staff already on was ridiculous. I'd be interested to know if any other branches of CottonOn had this same problem with their employment. The most work I did was going in 2 hours before open to do damaged stock with 2 other people. Even then I still got sent home just after opening because they did the books and, what a surprise, they had employed too many people for the day. – less
NZ Visual Merchandising Specialist (Current Employee), Auckland, New Zealand – August 31, 2014
Pros: work life balance is encourage in the company thus i have gym training everyday after work
Cons: no a creative role that i'm looking for but benefit a lot from the role
This is a challenging job but not without rewards. I have learn a lot from my manager and the job itself. All from people management to KPI, GP, etc. I've worked with people from all walks of life and we worked very well as a team. Have widen my experience in retail operation and management skills with also knowledge of volume trades.
There isn't any – more... hard part of the job mainly beneficial and enjoyable one where I get to work with all the lovely team members; supporting each other and making sure we all succeed as a team. – less
Retail Assistant (Former Employee), Auckland – August 28, 2014
Cares little about their employees. Is happy to have part-timers managing shifts and other part-timers for the same salary. Used to have a time and a quarter wage on Sundays, but suddenly after years revoked that. Company is extremely unorganised especially in its delegation of tasks. No employee not on salary can expect to get a consistent number of – more... hours because the company hires more staff than hours they have to give, in order to have backup staff, who most of the time only get 3 hours a fortnight. A true example of maximising company profits, minimising employee benefits. The only benefit is the 50% off merchandise discount, limited to 20 items a month for part-timers, however this is not given without some benefit to the company, the discount means that employees will buy the products, putting money in their pockets and wear the clothes to work therefore promoting the brand to customers. The company attempts to promote a series of values to its employees, none of which are actually demonstrated by the brand. – less
Sales Assistant (Former Employee), liverpool – July 27, 2014
Pros: we got 50% off the cotton on group store.
i would work with generally with one other person which was the store manager, serving cusotmers and unpacking stock. the most enjoyable part of the day was knowing that i had helped a customer suit their need and they were pleased with the outcome.
Retail Assistant (Former Employee), Sydney, NSW – July 23, 2014
Pros: staff discounts
Cons: long hours
On a typical day at work at Cotton On would be providing excellent customer service, keeping the store clean all throughout the day, working at the cash register and sorting out new stock that came in to the store.
I learned the importance of customer service.
The management was great and had good relationships with all managers.
The co- workers – more... were very much easy going and also a pleasure to work with.
The hardest part of the job was the busy and crazy hours during the Christmas period.
The most enjoyable part of the job was working with people who became friends and also getting staff discounts. – less
Retail manager (Former Employee), Pretoria, GP – July 22, 2014
Pros: discounts on any of the cotton on groups stock, friendly energetic staff
Cons: long hours of standing, no parking reimbursment or assitance
I learned a lot during my time working for Typo. My manager was a little bit forgetful or disorganized at times but the staff i worked with were awesome. They were a very friendly and energetic bunch. everything during retail hours was a laugh (work was done with a smile on our faces) we worked together even between the different branches to try and – more... obtain the best results possible. I learned to work on the P.O.S systems, was given sales training, and helped give training to some extent on the new staff. I fixed little things in stores and even as the store manager (or support manager in the beginning) took turns in doing the silly little things that make a big difference, such as displays and window washing. They have a very good training program for manager and assistant managers. they have a week of interesting hands-on theory and practical training done by a professional in the group whose sole job is to guide us. They even do a follow up and assist further down the line. I learned to delegate and work as a team and gained a better understanding of the retail industry. Just about everything could be done by everyone in the team, with a couple of exceptions – less
supervisor (Current Employee), San Diego,Ca – July 1, 2014
Pros: great management
Cons: rude customers
a typical work day in retail, helping customers and keeping the store standardized, I learned a lot while working with Cotton On i was able to manage a store by myself and problem solve customer issues. The co-workers are great people, very easy to get along with. The most difficult part of this job keeping the store standardized when there is a big – more... sale. But for the most part the whole job is very enjoyable. – less