Installations Customer Service Coordinator
The Community Network - Ottawa, ON

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  • Arrange and Manage sites installation
  • Run status reports for all Site locations; Provide technical support when needed
  • Install and update onsite content and customer advertisements
  • Manage and coordinate with outsourced Site installation team
  • Communicate offline Status to impacted clients.
  • Order equipment from authorized vendors
  • Provide support for in house technical issues
  • Arrange and coordinate site visits and installations

Ability to communicate orally and written in a professional manner
Prior experience supporting, implementing and providing Customer Support to clients
Works well both alone or in a team setting
Strong analytical skills
Must be Customer service Orientated.