o Provide sales support for activities such as: finding product information required for quotation, quotation preparation / status follow up.
o Manage clients’ database / update all electronic and hardcopy clients’ documentations.
o Research competitors’ product and pricing.
o Co-ordinate the generation of flyers and promotional activities.
o Prepare, coordinate weekly sales meetings and record minutes.
o Maintain and organize vacations, training, calendars, schedules, and organize tasks.
o Responsible for the daily office administrative duties including managing office supplies and equipment.
o Perform general office administration duties - photocopying, maintaining electronic filing systems, clean up of current filing systems.
o Develop and manage directors’ schedules on a daily basis.
o Co-ordinate travel arrangements, schedule meetings, and book conference calls.
o Act as a first point of contact for the customers for any issues.
o Receive and resolve customer inquiries and questions regarding products, service, account information or problem resolution.
o Maintain the customer relationship by informing clients of specific offers and periodically reviewing their needs and updating their files.