THE CO-OPERATORS Employee Reviews

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Negative Environment
Acquisition Services Representative (Former Employee) –  Calgary, AB5 October 2017
A very deceiving environment to work. They start employees on contract so that they can minimize, salary, hours and benefits.

Training is poorly administered and impersonal. Sometimes the training is poor because the project is new and hasn't been done before or often.

Management allows for internal whistle blowing for petty things which makes for a negative and uncomfortable work environment. Very high turnover as evidence of the aforementioned.

Invasion of breaks for meetings.

Poor people management skills.
Pros
Great benefits and work/life balance
Cons
Poor training, Negative work environment, Poor management
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Everyone works in silos
Financial Advisor (Former Employee) –  Vancouver, BC7 July 2017
Each location, branch office, head office, main office. Even to the extent of employees at a single location. Utter lack of communication between employees. No clear cut communication of expectations.
Pros
Great training
Cons
lack of communication
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Great company
Personal Lines Underwriter I (Former Employee) –  Moncton, NB18 April 2017
They truly care about their employees. Benefits are great. Very flexible in work hours, depending what area of insurance you are in. Very friendly and approachable. Advancement is a little difficult.
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Office support/ insurance agent
Office Support/ Agent Trainee (Former Employee) –  Calgary, AB6 February 2017
Amazing company
Quick response with client concerns and claims
Benefits was amazing
Great tools to learn and build skills
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Productive and fun loving people to work with
Data Analyst and Developer (Co-op) (Former Employee) –  Guelph, ON19 November 2016
I love working with my team mate, great management and good environment. I love to work again if I get opportunity. No pressure and helpful team mate
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Treat Employees Well but most Backward Org/Mgt
Business Analyst (Former Employee) –  Regina, SK31 August 2016
Can't complain about the treatment however it is a backward organization and management. Light years behind the competition and I am surprised the still are in business
Pros
Bonuses
Cons
Backwards Management
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Overall good company
Insurance Advisor (Current Employee) –  Multiple Locations5 August 2016
Overall it's a good place to work, with good training. The main focus however is on life insurance and investments with complete disregard for all other stats. It's actually a very greed focused set up and if you don't play the political game they don't have need for you. If you focus on helping people you will enjoy it more than if you focus on selling to people.
Pros
Full benefits, bankers hours no weekends
Cons
Micro-management, pay is low compared to other companies
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Excellent Employer
Senior Underwriting Coach until retirement in 2006 (Former Employee) –  Guelph, ON3 August 2016
Started in 1977 and worked for 30 years. Many opportunities for advancement. Started as file clerk, policy change, clerk, underwriter, senior underwriting analyst, national underwriter, then senior underwriter/trainer/coach. Took early retirement. Excellent experience.
Pros
working conditions wonderful
Cons
none
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Former Employee
General Agent (Former Employee) –  La Crete, AB21 July 2016
Pros
-easy going people to work with
-Edge benefits

Cons
-No advancement opportunity
-low income compared to surrounding area
(7 hours a day no saturdays)
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never boring, higher education career
Insurance Sales and Service Representative (Former Employee) –  Innisfail, AB15 July 2016
Continual education on Insurance changes as set out by the Government regulations.
High paced environment.
Must have excellent time management skills.
Heavy workload.
Excellent business experience.
Working with anyone from a 16yrs old person who just got their driver's license, to multi-million dollar business clients with multi- faceted needs.
Pros
continuously learning new skills
Cons
must be a perfectionist as liability wieghs on your shoulders
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Great Training
Commercial Advisor (Former Employee) –  Surrey, BC8 December 2015
Training was great! Staff was easy to work with; but management was weak and un-educated in team management. Salary was decent for the work load given. Job expectations change frequently without notification, so be prepared for possible frustration.
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The awards don't lie
Web Publisher (Current Employee) –  Guelph, ON17 November 2015
The Co-operators receives recognition every year as being one of the best employers. The awards don't lie; they are a great employer. Everyone is great to work with and professionalism never wains.
Pros
2 paid days for volunteering
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small office
Sales Associate (Former Employee) –  grimsby29 September 2015
Everyone had their same daily routines. I would open bank deposits box and process any payments scheduled for that date. I would check messages and emails and start responding to any incoming inquiries. Throughout the day I would work on any ongoing work, quotes or insurance policies to write. On down time I would prospect new sales within current clients and out call for new business.
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Productive and Fun workplace with lots of room to grow and Support from you leaders
Personal Lines Claims Representative (Former Employee) –  Calgary, AB17 September 2015
A typical day at work was fun but also a heavy work load.
I learned a lot as this was a big change in my career. Learned a lot more time management and organization as it is needed in the role so that you don't fall behind.
The management was supportive, caring, helpful, hard working and professional.
My co-workers were all supportive and helpful and enjoyable to work with.
The hardest part of the job would some days be the work load, but with time and patience you learn to manage the work.
The most enjoyable part of the job would be the culture of our department. Every part of the job was incredible and the work life balance in the company really makes for a happy team.
Pros
Quiet rooms, Treadmill, Ping-pong table, amazing benefits
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Great place to work positive environment
Book Keeper (Current Employee) –  Bonnyville, Alberta31 August 2015
I love it there just not enough hours as I am only part time.

Great team building events and great training and support.

Staff is good to work with very enjoyable

Love working independently there.
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Fast paced interactive work environment
Associate Insurance Advisor (Former Employee) –  La Crête, AB25 August 2015
- Client based work
-Learned how to deligate work, make schedules, plan days, prioritize clients by needs.
-Amend policies
-write new business
Pros
Got to meet new people and make relationships dailey
Cons
Dealing with unruley clients
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Cooperators
Customer Service Representative (Former Employee) –  Moncton NB5 August 2015
I worked with the cooperators for 6 months and it is a fantastic company to work with. Every person truly does matter and everything changes fast and there are lots of opportunities to grow and develop. I feel the Coaches and Supervisors really want to see you reach you full potential and they are willing to help if they can.

I worked with phone support for other agents of the cooperators and also did data management. I really enjoyed the job.
Pros
Work/life balance
Cons
Most positions are only offered on contract
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sometimes fun to work and most times stressful
Personal Lines Claims Representative (Former Employee) –  Calgary, AB4 August 2015
The above work places was fun especially the staffs.We did a lot of group outside and inside activities. A table tennis table was available to all staff and also an exercise machine.
Pros
Flex time
Cons
shift schedules
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Overall a great leaning experience
Associate Insurance Advisor (Current Employee) –  Kitchener, ON7 July 2015
Repetitive work environment

Continuously addressing customer inquiries - educating clients on new and existing products.

Ensuring all client information is up to date and correct.

Identifying new potential clients

Promoting company brand and values

Strong verbal and written communication

Immediate and accurate responses
Pros
Positive work environment
Cons
extensive hours and limited room for growth within agency
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4-star
Associate Insurance Advisor (Current Employee) –  newfoundland21 April 2015
Great building, great staff, great training.
Most enjoyable part of the job is the day-to-day interaction with clients and taking care of their individual needs.
Pros
great hours of work
Cons
dealing with claims
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Overall rating

3.7
Based on 41 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.7
Job Security/Advancement
3.1
Management
3.1
Culture
3.5