The Cash Store Financial Employer Reviews

I have learned over the past two years how to launch an online leads campaign, designed nationally used 4 credit cards, and recreated a mystery shop program.
I work with the best team - we are small but mighty. We literally run the marketing for 511 locations with no agency help, not even for the media buys. I think the hardest part of the job is getting – more... all the priorities done in a short amount of time. I thrive from the challenge of everyday moving so quickly. – less

A typical day begins with opening the cash, direct cash printouts from the previous day, posting pre authorized payments for current day, filing out the opening sheet for manager to send to regional, and turning the open sign on for the day! As customers come in, I pay out their loan by either cash or interac, file out a new update sheet if required – more... and then issue the customer a new loan with the amount requested. Ensuring all sheets are signed is vital for their files as well as copying updated pay stubs and banking information. Completing 2 cash balances throughout the day and making sure the store is balanced. After files are signed off by manager the files can then be filed.
I have learned that dealing with the public with their money requires a lot of patience. When a customer is upset with their file or amount of a outstanding loan it takes quite a bit of explaining the rules and policies of our company to them. As well as dealing the collection calls and setting pre authorized debits can be the hardest part of this job. Co workers are great to work with and we all figure out new things together. – less

Good benefits, too many managers with different policies.

The training program is non-existent and the management is extremely unprofessional.