Are you a sales team leader and capable of guiding and supporting a group of 6 sales representatives?
You are an advocate for our community “lifestyle”, as well as enjoyment of all our Resort amenities. You are capable of helping to support a new sales relationship and maintaining the communication required from start to finish on an ongoing basis. All leads are generated and provided by the company. All Resort marketing is the responsibility of head office, with your guidance and suggestions required.
Previous Sales Management experience a must
Hospitality/Tourism Resort experience is preferred.
Previous knowledge of relevant computer applications
Knowledge of principles and practices of sales a must
Previous demonstration of customer service excellence
General knowledge of basic business principles
Relevant experience in sales
Comfortable in making presentations
Demonstrated ability to achieve sales targets and set budgets
You are capable of leading a team of sales representatives in a Resort setting
You will provide support and guidance helping to set individual targets to acheive an overall sales goal
You understand the needs of the business and are willing to work the hours and provide the support that is required
You like to exceed guest expectations - and can apply a 'can do' attitude to all opportunities and questions in regards to the product.
IN GENERAL YOU CAN :
Generate and qualify leads through phone work and referrals generated from our database. You will provide marketing and maintain lead administration/generation
Prepare and present your own sales goals and targets
Will provide product and process training
Self-initiate your own sales appointments/tours
Comfortable in making sales e presentations to potential seasonal owners, including the resort, it’s facilities, Resort Cottages and locations available
Able to negotiate a “close” with clients
Prepare all contracts and other follow up paperwork with clients
Track and maintain sales activity records and prepare sales reports
Respond to sales inquiries and concerns by phone, electronically or in person
Able to always ensure customer service satisfaction and good client relationships
Perform quality checks on product and service delivery through our “Customer Handover” process
Capable of monitoring and reporting on sales activities and follow up for management
