Trigger staff on daily promotions, updates changes etc.. Greet Customers, ensure our sales floor was presentable, answer questions, train new staff and refresh existing create a fun and exciting environment to work!
Being a Store Manager at The Brick was demanading and exciting at the same time, constant change kept you on your toes and made you always focus on the current business status for sales and KPI alike.
My co-workers some very professional and others needed more time and training to achieve the results required to run a sucessful location, we would have one on one training daysas well as online modules that where a must to complete to assist those climbing the ladder to be successful.
The hardest part of being a store manager in the region i worked in was my director was a micro manager, an example: if we where underperforming in a category he would request an action plan, no problem an action plan was provided with the necessary step to be taken to acquire the specific target. the next day or the day after we would be asked to provide a new action plan because the results did not change overnight, thats a little difficult to achieve when you are managing a $15million dollar store, big results are hard to achieve in a short time with high volume!
When the Store as a group celebrates a win of a regional contest, those successes dont happen without a team of great people in your location, hard work effort and determination and sticking to a culture of success was the key to the most enjoyable part of the job!