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The Brick Warehouse
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8 reviews

The Brick Warehouse Employer Reviews

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productive environment with great people and steady work
Machine Operator/Material Handler (Current Employee), Mississauga, ONSeptember 3, 2014
Pros: treating people equally instead of fair..
Cons: treating people fair instead of equally...
A great environment where i can utilized my skills..I enjoy the company of positive people and people that are self-motivated and have a good work ethic..
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A day at work
Customer Service / Operations QA (Former Employee), Mississauga, ONJanuary 28, 2014
Pros: like the co-works i work with
Cons: not enough hours in the day sometimes
• Created company’s first comprehensive database of documented test defects and procedures to enable accurate replication and ensure compliance with standards from the business testing cycle.
• Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to the IT team.
 – more... Delivered thorough QA testing reports that determined product quality and release readiness from the operations view
• Deal with high volume incoming calls
• Help customer with and problem or situation they may have.
• Run reports on the stores activities in sales
• Deals with customer on the phone and in Person
. The hardest part of the job, i would say at the time was trying to get the bugs fixed
The most enjoyable part of the job was when a project was completed and see the results. – less
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Experience was different.
Cashier / Telephone Operator (Former Employee), Clarence Street, Brampton, OntarioJanuary 18, 2014
Pros: hours of work was consistent
Cons: just cant think of any cons
Having spent most of my working experience in the Hospitality industries.
Retail was much different.
Typically day would answer the telephones, over head page sales staff.
Collect payment from customers.
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great company
SENIOR FLEET DELIVERY DRIVER (Former Employee), Kamloops, BCOctober 15, 2013
great company to work for. Had to move on for bigger and better
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Productive and results oriented environment
Operations Manager (Former Employee), Calgary, ABAugust 21, 2013
Pros: worked at all locations, i was sent to stores with staff problems to help bring them back to par.
Cons: extremely long hours, no recognition whatsoever, low salary
Typical day: customer complaints, ordering furniture for store and ensuring floor was decorated according to CORE, inventory management, training of staff, reviewing daily, weekly and monthly operations reports, budget management and P&L variance accountability, payroll, recruiting/job posting/interviews/training, disciplinary action and performance – more... management.

Learned: I learned a lot about furniture (fabrics, materials, quality), store decoration, P&L variance explanations, inventory management.

Management: High turnover of management and staff. Succession planning almost non existent, not always the best people for the job were promoted (sometimes seniority was the key factor, not necessarily the skill set, several bad fits for the stores that resulted in higher turnover).

Co-workers: A mix of teenagers to middle age in various positions and several ethnic backgrounds. Communication was sometimes difficult due to language barriers, age and culture differences. I had to step in often to resolve conflicts with employees and customers.

Hardest part of job: high turnover due for the most part to low wages and hard physical work and customer complaints. It was sometimes difficult to keep my cool with screaming customers who were abusive and completely unreasonable in their demands.

Most enjoyable: Variety of responsibilities, from HR to inventory to store decoration, customer service, payroll, budget management. Every day was different. Also worked at all 4 Brick locations in Calgary. Opened brand new store in Beacon Hill. – less
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Productive and fun
Shipper and Truck Loader (Former Employee), Brampton, ONMay 27, 2013
load cages with product to be delivered
scan product and load on to the trucks
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An overall great work expierience
Food handler/Server (Former Employee), Barrie, ONApril 2, 2012
There is incredible opportunity, a great place for working experience, and a very positive and outgoing team, always welcome to helping and working together