The Body Shop Employer Reviews

When I started working at Body Shop I loved it. I really did. The Products are amazing, you have a great discount and you believe in the company's values. I felt proud to work for a place that was against animal testing and supports fair trade. It's a great feeling to work for a company with such great world values and concerns for the environment.

Unfortunately, – more... these values did not carry over to their employees.

There was an extreme amount of pressure to sell, and employees were 'graded' based on their performance. However, your stats were based upon your transactions that you processed at the cash, so if you were at lease-line or helping a customer and another employee rang up the purchase you helped a client with, they recieved the credit.

Also, scheduling was unreliable. One several occasions, I would come in to work only to find out that my hours had been cut for that very day, or that I was starting 2 hours later than I was supposed to. They would make changes without notifying us less than 24 hours before our shifts were supposed to being.

These things aside, the issue that made me leave my job was the evening shifts. Often, we would be expected to work 5 to 6 hours alone at night till closing. Our store had no alarms, no surveillance, no security. We were entirely a female staff. Being alone from 3 to 9:30, having to close and count the cashes, as well as drop off the deposit alone was incredibly irresponsible of the company. This really compromised my safety, as well as the safety of other women who were working alone.

I really liked working there, It was sad to leave. What's even sadder is that a company that claims to carry such good values about protecting the environment and animals can't carry these values over to their own employees. – less

Loved this job. A lot of fun and great atmosphere. Very educational on products.

Love the productkeeps your skin flawless love how the company was against animal testing

The company has a lot of values when fair trade and animal rights are concerns. There isn't much concern for employee happiness or work/life balance, its a retail job so you have to be there all the time. There aren't many benefits and the time off it laughable. The hardest part of the job as a manager is being alone in the store for so long, you aren't – more... allowed to leave the store and if its busy, you can't take a break till another manager shows up. – less

I enjoyed learning about the products and also promoting them to prospective buyers

As a trainee, my main responsibilities were front of the house duties and customer service. The placement developed my confidence and gave me great customer service skills.

There was no organization and no real management. Long hours and no help. Typical day would open the store and clean up the entire store. Help out any customer with any question. I learned to work well alone and how to get a lot of work done by multitasking and managing a store where I was the only employee for a whole shift. The hardest thing was working – more... 15hrs shift for 2 weeks. I did like helping customers find which scent suited them the best. – less

We would begin by having just a general chat for 30 mins at 8 o clock and then begin to start work by prepping a vehicle an getting it ready for paint within a time schedule. I had 3 co-workers helping or getting another vehicle ready. management was good as stock was brought in each week and they would even help with getting some vehicles ready. The – more... hardest part was having time to maintain the inside of the building as the work we produced had to be done on a strict timescale.I enjoyed the banter we had whilst on our breaks. – less

I loved what this company stand for. Your customers love the product and are loyal to the company.

A typical days work includes arriving 10 minutes before shift, making sure your uniform is clean, and you are of tidy appearance. Then onto the shop floor where you serve customers making sure everyone is greeted and seen to and giving a full customer service. I have learnt how to talk confidently to customers and how to multi task and work as part – more... of a team.My manager always tries to help us out as best as she can and is a very good manager. My colleagues are all helpful and we are a very close knit team. We all work as a team to get all jobs done. The hardest part of the job is re-stocking the shelves as the stock room is remote and there is two flights of stairs to go up and down. The most enjoyable part of the job is helping the customers find what they need/want and knowing that they are happy when the leave the store. – less

I like this job too. Especially because of my manager. She is very hard-working person. She was great motivation for me. I started there as a part time sales person. After I was promoted to the full time and after for assistant manager. They wanted to promote me to a manager but I was at school that time so I was not able to take that much responsibilities.
Our – more... priority were sales. We were selling a lot. It was "million store", so we had lots of customers. We did demonstrations, recommendations; I was make up artist as well.
At the beginning of the day and the end I did opening accounting and closing. I took money to the bank as well.
I did order of products for the store.
A few times a month we were changing all decorations, so I did visual as well.
I was as a manager for a month when my manager had her baby.
I hired people. Sometimes I fired as well, unfortunately it happen.
But this job gave me very nice experience, especial in customer service and communication. – less

You can learn a great deal about products, community fair trade and general informative things about your body and skin type. The management expect a lot from their staff, customer service and product knowledge need to be 100% especially if you are in one of the newer stores. My only concern with The Body Shop is that there is a lack of opportunities – more... for graduates who wish to proceed further within the company, they tend to overlook those who have worked well or for a long time when considering promotions. The Body Shop tend to hire via regional managers who spend very little time with the workers on the shop floor and within the store. – less

Company is great customer service environment and has great benefits .

Me and my co-workers were family and took care of each other. We are still friends and Im grateful.

Produce retail signage, layout and design ads for fashion magazines
and other external marketing projects.

Good Environment to promote product benefits and the benefit of purchase that were contributed to other countries and maintained a very natural product in many different lines to benefit your skin, mind and body.
Management were not friendly and made inappropriate request during interview.
Co-workers were very friendly and really informative with customers.
Locations – more... are typically in malls so good for a more secure environment. – less

This company is amazing! They really do believe in what they are selling and it's easy for you to do so aswell! They do care about their employees and trust them. Even though this is a HUGE world-wide company you would never know by the family oriented enviroment.

Responsible for setting up new product displays
Conducted new product demonstrations
Responsible for providing prompt and courteous service to customers.
Provide customers with assistance on product information
Handle all cash and credit sales transactions and provide customers with correct change and receipts.

I was the manager of a retail Airport store. It was very challenging but rewarding as well. I loved working there except for the DM. She was very high strung and demanding. But as long as she was not around, everyone on our team got along well. My asst. mgr. and I were a well oiled machine and we worked often together to make sure that the store hit – more... it's goals and looked exceptional. Also liked what they stood for; maintaining standards of living for women in Africa etc. – less

It was a bit too quiet and never really got busy. I prefer to be on my feet and busy.