The Body Shop Employer Reviews

A typical day would be filled with : looking at the goal and devising a plan on how our store as a team was going to reach this goal, Then the plan would be to go thru our preferred customer list to make sure anyone on a waiting list for a product had been notified it was there. Then my team and i went over plan and put it in action. The plan could – more... include doing demos at the lease line, do a demo with every customer transaction as well as add ons, etc. My district manager was great you could come to him about anything job related and he was always willing to help if need be. The hardest part of the job was honestly getting information on new products and only having a day to learn about them before they hit the store. I did over come this with making flash cards with facts and writing facts about new product on our management sales plan daily and checking in with employees during the down times to see what they learned or go over any questions they might have. The most enjoyable part was meeting new customers and doing our charity parties. – less

An ever changing work enviroment that is fast paced and fun. I have been given the opportunity to progress internally and as such gained further management skills and opportunities to raise my profile within the business and within the local communities. Typically people who work for Body Shop are all passionate about sales and the values the business – more... stands for. – less

A typical day is helping to rearrange merchandise, stock help customers. I have learned so much about my people skills. I was able to bring my sales up 17% by taking note of how I interact with customers and asking for tips from those above me. I love my co-workers! They are vibrant and friendly and I get along with them very well.
The beset part of – more... my job is working with my co-workers and also getting to meet new people and introduce them wonderful new products that promote healthy, natural beauty. – less

My experience at The Body Shop was a lot of fun and hard work. I had to be on top form at all times and meet the requirements. I had to deliver 15 steps to every customer, making sure I contributed to the customer's needs and offer any advice. I had daily targets to meet and had to do as much as I could to achieve the highest possible results. I have – more... successfully supported my team with thriving energy and enthusiasm.I strive for continued excellence in all areas of retail and I am very eager to complete my journey in improving sales and daily targets.

I learned a lot about each Body Shop product and what they do to benefit the skin and body. I had to remember where each product came from and which product would work the best. More importantly I learned very high standards of customer service. How to approach the public and how to offer our best advice was always something I thrived in. My friendly and polite manner always seemed to make customers more eager to buy and feel welcome.

Management at The Body Shop was excellent. The team all had a lot of respect for the managers as they were the ones that drove us to success on tough days. The training and skills were taught in such a fun and professional way. They always gave me feedback after every shift which would boost my confidence for the next shift. Re-assurance is the way forward in a busy retail atmosphere and without their commitment the shop wouldn't have been the same.

My co-workers were wonderful to work with and I made some lovely friends at my time with The Body Shop. We all had to work as a team and we always helped one another out when times were busy and difficult. We all had different strengths and weaknesses however we always tried our best to achieve top results. I still keep in contact with several members of staff.

The hardest part of the job in my opinion was "lease-lining". This was an activity that took part outside of the shop. It was a way to lure customers in and buy our products. I didn't want to sound like I was pressuring the public to come in and spend their money, I wanted them to experiment a casual, stress-free shopping experience. I never failed to try and succeed and gave it my absolute all to try and boost targets.

I thoroughly enjoyed every aspect of the job. Working with the public is always a refreshing job and gives you the chance to deliver your knowledge and advice. I loved being able to pamper a customer and make he or she feel good about themselves. Seeing someone leave the shop with a smile because of my assistance always made me feel very rewarding. – less

The hardest part is adapting to certain customers, the most enjoyable is the people I work with.

Friendly customers and mainly all staff. 50% discount for all staff.

The Body Shop is a great place to work with lots of benefits and rewards. As well as knuckling down we have fun in there and meet some great people! You have always got someone there to help you if you have an issues or problems. The rewards in there are great, they never let it slip past them if you have been doing well. The only reason for me leaving – more... is I need a full time job! – less

I love working at The Bodyshop, everyone is always very kind and always vey encouraging. The is never a dull moment. I have learned everything from skin care to body care and where all of are product comes from. I have had the pleasure and learning about community trade and what it means to the different cultures. I do believe the hardest part of my – more... job is not buying the entire store. I love are products. – less

inspiring the customer team working,communating effectively,learning and developing planning and organizing, increasing sales and managing costs

The Body Shop was a geat place to work. Most hard or fast paced call center volume always peaked at holidays. Then the pace was stressfull. We had a tight knit group and wonderful supervisors who tried to keep up moral by providing fun activities, pot luck dinners and contest to keep up moral. We enjoyed all the free samples and gifts the company shared – more... with us. I learned I can deal with about any type customer, because all the customer wanted was for some one to acknowledge them and listen and provide a solution to their problems. – less

I have enjoyed working at The Body Shop and it was really sad when I had to leave. A typical day at work included customer serving making sure everything is in place and looks good and of course sales! At the end of the day it's cleaning up time and re-plen. I have learnt a lot about customer servicing and customers needs and how to the job to the best – more... of my ability. Also I have learnt a lot about make-up and that was my strongest point during my time at The Body Shop. I managed to make some really good sales. Management and Co-workers are nice and easy going people as much as they are hard working. Over all I really enjoyed my time with The Body Shop and would love to come back and work for them again. – less

Worked there for a few years.. I hated it with a passion, I felt no drive to get up and go to work.. in fact I dreaded it.

The contracts they offer are ridiculous. Mine was 4 hours..That's 4 hours a week.. How is someone meant to live on 4 hours a week?

The fact that they do not follow their values or ''Ethics''. all this ' Activate self esteem etc' – more... in fact they do the opposite. They use you & then drop you when they feel like it..

False promises.. Only being on a 4 hour contract I continually asked for a larger contract and was promised, on several occasions, that my contract would be put up. This never happened.

The management were okay... but they were never 'to the point'. They would tip-toe around and were never honest with you. They were all also very '2 faced' I found. Considering I covered at a number of stores, the majority of the managers, and assistant managers, were all very 2 faced and vindictive..

The shifts they offer are also ridiculous, if you have to travel some distance to go to work it really isn't worth going in at all. They would give shifts that were for 2 or 3 hours, basically, to cover lunches.

It's also very target driven, you basically feel like you have to force people to spend money, or to purchase one of the stores 'Loyalty cards' or get moaned at for not 'trying'..

In my opinion AVOID working for this company like the plague!
- They expect too much from you, and give you nothing in return. – less

A typical day at work consist cleaning more than doing massages.Management was alright, co-wokers okay. The hardest part of the job was not doing alot of massages.

Valuable opportunity to work for a reputable retailer. Customer Care & Product knowledge key to success. My time with the body shop gave me a chance to craft my retail skills in sales, cross selling & up selling. I Also developed fabulous customer service skills. I was also set sales challenges daily which i was very successful at helping secure first – more... position for the store for sales over the Christmas period.
My Manager was inspirational in her example as store manager and instilled confidence in all the staff. My co- workers were very friendly helpful & encouraging .
I enjoyed everyday i got to work at @The Body Shop.
The hardest part was when my contract ended & there was in the current retail climate enough available hours to offer me a permanent position. – less

A typical day at work for me would be making sure the shop was stocked up and clean, also making sure i give excellent customer service and making sure the customer leaves happy. we learn about all the different products that we use in the body shop products and the different parts of the world that they come from and what goes into making the products. – more... I would say that i get on with all my co-workers they are all really nice friendly people. I wouldnt really say their was a hard part to the job the most enjoyable part of the job is when we get in a new product and we have to learn all about the new product itself. – less

Being passionate and educated about the product is VERY important, and once you learn all there is to know about the products, being passionate comes naturally. Co-workers are hard workers and always room to move up if you are a hard worker with a strong work ethic!
Hardest part would be the sales aspect and really reading customers the correct way – more... to have a successful day!
Easiest and most enjoyable is being in an extremely interactive store where you can play as much as the customers! – less

Productive and fun workplace. Hard working people. Mangers help out when need assitance and you can and do work in groups..

I enjoy working at the body shop as I believe in what the company stands for.
I have learnt so much over the past year: as in how the community trade agreement works how it assist different countries.
My co-workers are all very nice, the most enjoyable part of the job is getting to know your customers when they come into the store.

This is an amazing company to work for. Their values and believes are great and they stand by each and everyone.

Cool place to work u get to meet an work with lots of diffrrent people,but the hours where low an there was no overtime.