Customer service (Former Employee) – Langley, British Columbia – 26 June 2013
I had a lot of fun working there. The other employees were really supportive. My manager was fun to work with too. The entire team was great to work with. Even during the holidays or during a big sale when times get tough, we still had a load of fun but still got the job done.
A typical day at work consisted a lot of helping customers with their shopping. I did a lot of consultations with them. I also earned the nickname of the Human Dictionary. It was really rewarding for me to see the results when they came back with good reviews on the products and regimes that I recommended.
One of the hardest things about my job were when a customer came in angry about something. I always managed to calm them down, but it was quite stressful, not only for myself but for the atmosphere of the store as well.
good work environment, employee discount, working with customers
Key Holder (Former Employee) – Cambridge, ON – 21 August 2017
I've worked there on and off for a couple of years. I've seen some of the most passionate, knowledgeable employees leave due to how they're treated and go unrecognized in the company. There was a time where I went through FOUR managers at least in half a year. They hardly promote within and there are no benefits or extra hours unless you're management. It's upsetting they chose not to promote staff who have the knowledge and passion for the company, but will bring in a random person who has no experience in the field of skin care.. it kills sales and the customer experience.
I really enjoyed working for a company with such strong values and work ethics during my last couple of years at university. The management, clientele and atmosphere has made this an incredible place to work part-time and build some work experience. Downside is the salary and the chances of advancement are small due to the fact there's no head office in Montreal.
CORPORATE VALUES EVENTS COORDINATOR (Former Employee) – BC – 29 July 2017
The head office is giving importance to each employee, they give attention and understand their concerns regarding the store and give annual incentive if they give a good sales report . The environment is clean they give back to the community because of the charity works they do.
Sales Associate (Former Employee) – St. Catharines, ON – 24 July 2017
The team that you work with is always willing to help you advance your personal knowledge of the products and how to sell them to customers. There is always a customer coming in with a skin issue that might be a little more difficult to fix but at least one of the staff will help you help the customer. Loved working here. This company stands for everything that is good in the world.
Sales Associate (Former Employee) – Sarnia, ON – 19 July 2017
great place to work loved to be in an upbeat work place every one made it feel welcoming to new employees as well as customers I loved working with customers to find what products worked best for them.
Key Holder (Former Employee) – Richmond, BC – 1 July 2017
TBS allows a lot of freedom while working. Given that it itself is a small store front, there are much you can do to the visuals as long as it looks pretty. Management is also not always controlled by HQ, so depending on the store manager, the flexibility shifts. You get 5 pieces of makeup upon hire, but the benefits are not that great; discount is not as good as customer discount.
A fun and inclusive place to work offering plenty of education on the products being sold and the partners from witch they come from.
Sales Consultant (Former Employee) – Sudbury, ON – 17 June 2017
The Body Shop was a fun and inclusive work environment, management staff provided tons of support and encouragement to their staff. The body Shop is dedicated to educating their staff on their Community Trade Partners and the Sustainability of their products.
Productive and fun workplace with a friendly atmosphere and great team
Customer Consultant (Current Employee) – Toronto, ON – 5 June 2017
An enjoyable workplace with a very multicultural task force. We aim to be able to communicate with most customers that step foot into the store, whether it be French, Mandarin, Cantonese or English etc. The hardest part may be the occasional rowdy customer but these situations are always handled delicately and efficiently.
Great learning experience to learn about beauty products.
Sales to customers (Former Employee) – Toronto, ON – 30 May 2017
You work in a clean environment with beautiful cents. Not hard to learn all the products in a day or two. Must be attentive due to working in a big mall with many customers. Slow paced on a regular days but very busy on holidays.
Customer Service and Cashier (Former Employee) – Cambridge, ON – 25 April 2017
I took this job on during my Christmas break in the final year of my schooling. The people here were really nice, and i've worked retail before so it wasn't that hard to adjust. The bonuses are that I got to work with cosmetics on a more professional basis and the products were easy to learn.
Had a great group of girls and great management. Was a fun place to work with a lot of support and common goals. Everybody was involved in scheduling and was easy going when holidays were booked and shifts sorted.
Sales Associate (Former Employee) – Edmonton, AB – 3 April 2017
- require workers to be up and moving most of the time - good training - workers receive 50% discount on products - your ability as a sale associate reflects through your units per sale and number of sales
Manager, Customer Service (Former Employee) – Moncton, NB – 28 February 2017
I loved my job there till corporate got their hands on it and the owner sold it. I loved it when I started there but it quickly went downhill.The store used to be about making people feel good and showing them products designed specifically for them and their needs. once corporate took over it became about the money. They raised all their prices and pressured us to sell stuff to people that they didn't need. I am all for helping people but not scamming.
Management, hours (worked for 12 hours with no breaks)
Customer Consultant (Former Employee) – Calgary, AB – 19 February 2017
I couldn't have asked for a more fun, inclusive, and fair first employer. From my first day I felt very welcomed by all my co workers. Hours were great and flexible when needed, and trainers were competent. Salary was fair, and product knowledge was super easy and fun