Sales Associate and Store Key Holder/MOD (Current Employee) – Newmarket, ON – 10 June 2013
Great Staff Great Values Management team was efficient and fair to staff I was able to strengthen my leadership skills, as well as gain insight on approaching customers, up selling product, and connecting sales. Being able to successfully assist customers was a rewarding feeling that drove my sales. Having customers come back and compliment my work ethic was rewarding.
Had a great group of girls and great management. Was a fun place to work with a lot of support and common goals. Everybody was involved in scheduling and was easy going when holidays were booked and shifts sorted.
Sales Associate (Former Employee) – Edmonton, AB – 3 April 2017
- require workers to be up and moving most of the time - good training - workers receive 50% discount on products - your ability as a sale associate reflects through your units per sale and number of sales
Manager, Customer Service (Former Employee) – Moncton, NB – 28 February 2017
I loved my job there till corporate got their hands on it and the owner sold it. I loved it when I started there but it quickly went downhill.The store used to be about making people feel good and showing them products designed specifically for them and their needs. once corporate took over it became about the money. They raised all their prices and pressured us to sell stuff to people that they didn't need. I am all for helping people but not scamming.
Management, hours (worked for 12 hours with no breaks)
Customer Consultant (Former Employee) – Calgary, AB – 19 February 2017
I couldn't have asked for a more fun, inclusive, and fair first employer. From my first day I felt very welcomed by all my co workers. Hours were great and flexible when needed, and trainers were competent. Salary was fair, and product knowledge was super easy and fun
Customer Consultant (Current Employee) – Nanaimo, BC – 29 January 2017
I start my shift by punching in electronically, checking in with management to see what our daily deals are, and then I check our communications book from Head Office to see if there are any new updates or policies. I'm constantly learning new things as we bring in quite a fair amount of new product, which requires obtaining new information. The hardest part about my job is trying to sign new customers up as members because a lot of the time, the customer find its not worth it to purchase a membership due to they don't come in often. I enjoy most about my job my co-workers, I love the people I work with they definitely bring up moral daily.
Team Lead (Current Employee) – Winnipeg, MB – 26 January 2017
Targets are unachievable. No benefits for part time employees. Called HR on my boss for multiple things (harassment, time theft, abuse in general) only to be answered with "shes my friend and I hope you're telling the truth. No communication between head office and store, products being discontinued for months before the store hears about it and has a large waiting list for said products.
no benefits for part time employees. Small bonuses if you get them
Cashier/Sales Associate (Former Employee) – Regina, SK – 7 January 2017
i got to talk to customers, meet new people,talk about the body shop products. i was also a cashier. i made new friends. i was a good sales representative.my colleagues were all fun and good to me. the work environment was good.
Assistant Store Manager (Former Employee) – Edmonton, AB – 13 November 2016
Working for The Body Shop in a part time role is great, you get a wonderful discount and a flexible schedule. But once you get into management is where the company falls short. Employees do not get paid for over time work, when the work load is more than 40 hours a week, and underpay their employees. I love the products but I would not be working for this company again.
Customer Consultant (Current Employee) – Vancouver, BC – 5 October 2016
I started at a "golden age" with the best team and a nice manager. Since there was a different CEO and a new district manager, I feel the company is not quite well managed. Employees are not as passionate at work as before. It happened once that a store has completely NO staff and they have to borrow people from other store to cover their hours and that problem was not solved in a month. The company pays very base hourly wage and no commission.
Store Manager (Current Employee) – Vancouver, BC – 2 September 2016
Love working for The Body Shop, not only can I feel good about working everyday for a brand that is a leader in ethical standards, but its a fun job. The products I love, the teams and relationships I have made. I wouldn't want to work anywhere else.
Sales Associate (Former Employee) – Toronto, ON – 30 August 2016
Loved working there. It was a different environment everyday. The volume of customers varied every hour and it was challenging and that was the enjoyable part of the job. Learning something new every hour about the products and attending seminars and conferences helped with the customer service. The hardest part of the job was management. They tried to maintain an amicable environment but the managers and the supervisor was extremely biased.
Will fight for human rights for everyone except their employees!
Assistant Store Manager (Former Employee) – Ontario – 15 June 2016
Probably one of the worst work experiences I have ever had. I worked there on and off for 8 years. At the start it was awesome. They have awesome values and stood by them. As the years went on it got worse and worse. Started putting mirco beads in their products and then signed up with Loreal. The pay is not good and you are overworked. Promised promotions which they should for employees who work hard within the company..make you work harder and lead you on. I will always be a customer of this company but will never ever work again for them!