The Beer Store Employee Reviews

Found 143 reviews matching the search
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Great atmosphere, fast pace, professional
Customer Service Representative (Current Employee) –  Ottawa, ON13 March 2017
A core business in Ontario. The Beer Store creates a positive and cohesive work environment that is extremely professional, very well managed and fulfilling to be a part of.
Pros
Fast pace, room for advancement
Cons
Lack of hours on occasion
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Intimidating at first but ultimately enjoyable work
Driver Helper/Order Assembly (Former Employee) –  Stoney Creek, ON9 March 2017
The two main tasks for new employees is driver assistant and order assembler, either riding along with the truck driver's to deliver beer across the region or assembling orders with an end rider pallet jack in the warehouse.

The management and culture of the workplace are inviting and welcoming, and helpful with new employees still learning.

Learning to operate an end rider pallet jack as well as valuable customer service skills dealing with restaurant and bar owners to ensure they are getting their product in a reasonable and timely manner.
Pros
Travelling all day, varied work
Cons
Unpredictable hours/opportunity for advancement
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stay away save yourself the grief
Retail Associate / Supervisor (Former Employee) –  Halton Hills, ON6 March 2017
Horrible don't recommend unless your desperate for a job. Over worked. Horrible morale. Very dirty job especially the empties. Expect management to not care about your safety. Minimum wage with union dues so not very rewarding. Hard to advance in this place.
Pros
NONE !
Cons
IT SUCKS
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Overall good place to work, fun staff, engaging with customers, tasks to be completed. No always enough hours and pay was lower than expected
Sales Representative (Current Employee) –  Toronto, ON3 March 2017
- A typical day at work consisted of opening the store preparing tills, interacting and engaging customers throughout the day. Storage of stock in the back, loading of product onto the shelves. Till check and closing responsibilities such as cleaning and inventory at day end.

- I learned that I really enjoy and excel with customer service, how to manage people of varying backgrounds and abilities. I realized the work is too repetitive and the compensation isn't that good. Overall I need more challenging work with more room to grow and learn.

- Workplace culture was good everyone was friendly and I enjoyed talking with them.

- Hardest part of the job was dealing with customers when we would run out of product and having to explain to them when things go wrong its not necessarily our fault.
Pros
inteacting with people all day
Cons
low pay, bizarre hours
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Minimum wage job
Barrie Cross Dock, Warehouse Employee (Current Employee) –  Barrie, ON1 March 2017
It is a minimum wage job to start, but pay and benefits are fairly decent if hired on permanent part time, or full-time. Management seems to turn over a lot so its hard to get used to any one manager or management structure.
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Easy job but bad pay compared to competitors
Cashier (Current Employee) –  Toronto, ON28 February 2017
Pros:

- If you truly want part-time hours like if you're a student (or just looking for retail experience) you'll get them here September-April (I average 5.5-11.5 hours a week during the down season), it's much busier in the summer though and you'll get 16-24, some managers are more flexible than others with schedule making
- Great people to work with for the most part, some of the full-timers are lazy though and are always leaving early
- Straightforward job for casual workers, you'll be on cash 99% of the time

Cons:

- Dealing with empties!! Customers are messy and sometimes rude to deal with
- Almost always understaffed (literally 2 people run the entire store the majority of the time, one on cash and one in the back) and customers get understandably impatient during rushes
- Working overtime is absolutely forbidden, a manager told me this directly and told me I would have to call other stores to find someone to cover my shift instead of giving it to someone at our store who would've made a measly 1.5 hours OT pay
- The job advancement is even worse than the LCBO (which takes about 10 years to get full-time status), some people have waited over 8 years for just permanent part-time status
- You start at minimum wage while also paying union dues... LCBO starting pay is like $14 something just for training/probation period.
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Fantastic work place
Retail Sales / Cashier Key Holder (Former Employee) –  Ottawa, ON23 February 2017
Lots to do and never boring! Great management, great co-workers, great customers in a great area! Everyone has an equal opportunity to learn and excel in the company
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No advancement opportunities.
Customer Service Representative (Current Employee) –  Scarborough, ON22 February 2017
The only opportunity of advancement is going from part time to full time. You essentially still do the exact same tasks. Decent wages for a fairly easy job, but company rewards seniority too much and hard work far too little.
Pros
Decent wages, flexible hours/shifts, keeps you busy
Cons
Lack of advancement
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excellent place to work
Retail Sales Associate (Current Employee) –  Port Hope, ON22 February 2017
A typical day at The Beer store is very busy. It is continues with purchase of empty returns, and beer sales. Great team environment, and leaders. the work life balance works great for my family. In due time the pay increase, and hours will increase with seniority.
Pros
lots of room to advance.
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Productive and fun workplace
Customer Service (Former Employee) –  Mississauga, ON19 February 2017
The coworkers were all friendly. Great experience, would recommend working at The Beer Store. The hardest part of the job was handling empties on a Saturday. Sometimes the cans and bottles would be extremely dirty, but that was part of the job. However, most customers were really nice. You also learn a lot about different brands of beers!
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Great place to work with great co workers
Costumer Service Representative (Current Employee) –  Fergus, ON17 February 2017
You get to meet new people everyday, is a fast working environment and the management is great. You get your hands dirty and feel good about it after.
Pros
Great flexible hours
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Fast paced Retail and warehousing
Cashier/Customer Service (Current Employee) –  584 Mohawk Road West15 February 2017
On the outside it appears to be a great employer and it has the potential to be. The people tend to be good natured and enjoy what we sell and the culture that our product creates. The issue lays in more with how the advancement process and inconsistent rubric for promotions are handled.
Pros
Hour flexibility
Cons
Micromanagement from above
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Fun if you make it fun
Customer Service Representative(CSR) (Current Employee) –  Toronto, ON13 February 2017
Can be a little hectic, stores needs to be better managed. Smells can get to you once in a while, trying to keep a good attitude at work is a little harder than it should be.
Pros
Free beer once in a while
Cons
Difficult clientele
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Good place for a starter job
Customer Service Agent (Former Employee) –  London, ON10 February 2017
If you're looking for a starter job. This is it. It is a typical call center setting. The management is constantly on about total call quality. This is a personal opinion, therefore, this type of work is good for some people and they are good at it.
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fun to work and nice environment
Cashier (Former Employee) –  Brampton, ON8 February 2017
fun place to work but it was a lot of remembering of each beer. customer service is fun and interesting. staff was nice but could be hard on you at times.
Pros
cool work environment
Cons
lots of memory
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Productive and fun work place with funny and helpful cow-workers
Sales Associate (Current Employee) –  Brampton, ON3 February 2017
At work, dealing with customers keeps me happy and makes the day goes by fast,,,I love working in a fast past environment because It keeps me busy.
Cons
Long hours
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Great atmosphere with lots of responsibliity
CASHIER, INVENTORY STOCKER (Current Employee) –  Norwich, ON27 January 2017
At the Beer Store I have been given great responsibility, and taught many valuable lessons about customer service, managing, supervising and running a business.
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great people. workload isnt shared evenly. better workers get treated worse than bad workers.
logistics (Current Employee) –  Whitby, ON15 January 2017
Workloads are spread unevenly. ex: piling 1000 cases in a day vs someone else piling 800. They do not realize more pallets with less cases take longer so piling 30 small pallets that add up to about 800 cases is unacceptable but 1000 cases on 10 pallets is acceptable.
Pros
coworkers
Cons
unfair workloads
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3 Years employed
Cashier and Sales Associate (Current Employee) –  Barrie, ON11 January 2017
Like stated, worked there for 3 years. The job is alright, pretty simple and repetitive. Most people that work with you are good and caring people that will help when you need, while some are just there for a paycheck and ride the union card pretty hard. Its extremely difficult to be fired, so many people take advantage of that as well.
The Top Management is mediocre, not really caring about you as a human and more about just the operation of the store, while the lower management or the "Full timers" care more but have little say about most things.
The hours are not great, and you will have to work until 10 or 11pm on a regular basis. The customers are tough to deal with depending on if you work in a tough area.
Overall I think it depends on where you work, but this job was not for me.
It wasn't for me, and
Pros
Specific pay increases, Little extra pay on sundays
Cons
Non-stable hours, holidays manditory, booking off time is difficult
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Physical, demanding, fast past and machine work
Cashier/Customer Service (Current Employee) –  Greater Sudbury, ON6 January 2017
I enjoy working in this fast pace environment, its a hard working, very physical and demanding work; heavy lifting and working with a stacker etc. Never sitting still, and always busy.
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Overall rating

3.9
Based on 149 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.2
Job Security/Advancement
3.3
Management
3.5
Culture
3.6