Title: Account Manager – Not-for-Profit Sector
Department: Not-for-Profit Division
Reports to: Director of Operations
Salary Range: Base Salary + Incentives
The Bargains Group is an award winning, Canadian owned and operated company, which has been constantly growing for over 25 years. Our dedicated and caring team provides retailers, companies, consumers, organizations, and non-profits with high-quality merchandise and custom promotional items at bargain prices. We are team focused and emphasize the importance of giving back and being socially responsible within our community.
Learn more about the Bargains Group at: www.bargainsgroup.com
We are currently seeking an Account Manager – Not-for-Profit Sector to join our team.
Reporting to the Director of Operations, this position will be responsible for helping our extensive Not-for-Profit client base, providing exceptional customer service and support to various social service agencies across Canada. You will be responsible for following warm leads and retaining existing clients from our database. You are someone who enjoys speaking directly with clients, the challenge of meeting their unique needs, with a desire to help those who help others. You are professional and results driven, yet light-hearted and fun. You exceed people’s expectations on a regular basis and seek continual improvement, while looking for new and inventive ways to establish relationships in the ever-changing Not-for-Profit landscape. Your knack for engaging people is second only to your passion for giving back and making a difference.
Oversee Not-for-Profit accounts and act as a point of contact for organizations throughout Canada.
Focus on sales and follow-up with warm leads as well as existing clients from our Not-for-Profit database. No cold calls required.
Understand the unique needs of each organization and program to offer appropriate product solutions and pricing options.
Build relationships through creative and friendly follow-up to ensure our clients’ needs are being met beyond expectations.
Staying up-to-date with trends, news, and events within the Not-for-Profit sector across Canada.
Have a flair for engagement and conversation to expand our ever growing customer base in the Not-for-Profit sector.
Ensure that all appropriate and necessary follow-ups are performed.
To meet and exceed individual and team sales goals and standards.
Remain current on offerings from vendors, suppliers, and competitors.
Manage client contacts and interactions using a CRM system.
Desired Skills & Expertise
Post-secondary education preferred or one to three (1 -3) years’ administrative experience within the Not-for-Profit sector.
Customer service focused with exceptional communication skills including verbal, written, and electronic talent.
Knowledge of popular social media platforms such as Facebook, LinkedIn, and Twitter.
Success working in an entrepreneurial team environment.
Be self-driven and goal oriented with a high level of effective sales productivity.
Fantastic administrative and organizational skills and attention to details.
While we thank all candidates for their interest, only those individuals selected for an interview will be contacted.