ACTIVE started out so promising... what happened?
Pros: amazing co-workers & great health benefits. the activex exercise program was wonderful..
Cons: inadequate crm, plethora of customer service issues, product bugs, upper management is clueless, poor work/life balance, unethical behavior on the sales teams.
The only consistent metric over the past 6-months is the requirement to make 50 outbound sales calls daily with a CRM instance that is completely inadequate. The sales staff has no way to determine who is or is not a customer.
I've learned that "hope" and health benefits is the only thing keeping me with this company.
Upper management is silo'd and has no idea what is going on with the product, customer satisfaction or operations.
Mid-management did a great job hiring, because my co-workers are FANTASTIC! Really talented group, but leaving quickly.
The hardest part about my job is trying to support a product that is deteriorating and using a CRM instance that is useless.
The most enjoyable part about my job is talking to customers who are still excited about the product and haven't been affected by product bugs (yet).