Pros: half off meals and benefits package are absolutely wonderful
Cons: some labor rules are now followed, such as allowing breaks during your shift, and the fact that i have worked so hard all these years only to have my growth stunted.
For quite some time I believed in the values and credo of Fridays. I enjoyed coming to work and meeting new people, and even more given the opportunity to serve return guests. For the most part my co-workers always made being there fun. It was easy to lean on them especially when my interaction with a few guests would get difficult. At times I would – more... even look forward to interacting and bonding with a few select co-workers after work. The most difficult part of working for Fridays is the constant change in management because those employees who were attempting to climb the ladder always have to explain and re explain their position and goals and most of the time start over in their progress by having to show each new manager how they have gone above and beyond for the company. After 13 new managers and new personalities in 1 year, one becomes frustrated and exhausted, and your faith begins to wither. Especially when you and your co-workers know what you have done and how hard you have worked but each new manager has their own agenda and goals and so forgets to represent the values and credo of Fridays. I have seen many great potential managers quit because they just become exhausted and begin to think that because of the constant change in management and lack of living the values exhibited by current management that their own professional growth has been stunted. As an hourly myself and other hourly employees that have been with the company for several years have valuable insight into why Fridays goes through so many managers. Unfortunately there is really no kind of forum that allows us to give feedback to our bosses and those in HR. And for that reason the cycle continues and until we are heard the likelihood of things improving in this aspect is extremely low. Many of the managers that are hired outside of the company are unsuccessful in the first 6 months and the main reason is the lack of respect received from the hourly employees. Hourly employees do not show managers hired outside of the company for just a few reasons. First, because the hourly doesn't think that the new manager understands what it is like to be in their position. Second because of lack of knowledge, whether it be about our POS program or our values and credos. This is seen as a weakness. And third, because the new manager automatically comes in with an agenda to change everything without first observing to see what is broken, if anything. Personally, my biggest issue with the management at Fridays is hippocracy. How can a manager hold me to the standards set by Fridays if they themselves are not examples of these standards, or worse they don't even know what these standards are. Also, managers are very comfortable with asking hourlies to do favors for them but offer nothing in return. I personally have stopped my progress within the company several times to help a manager fix their department, with a promise to help me advance afterward only to see that manager transferred to a different location because of a promotion. And I was left to a new manager that I had to train in running their department. – less