Pros: makes you independent and you always get paid on time.
Cons: you wont always get paid right, you have to use your own initiative, they higher members of staff aren't there to help, abusive customers
Typical day at work requires you to address customers who are annoyed and abusive, without the support of management, and the customers are right to be like this as the management doesn't care.
The team spirit within the general dog-bodies is amazing but that is all that can be said for it really. Anyone higher up only cares about impressing others – more... higher then them.
You'll learn how to handle aggressive and abusive customers all by yourself and how to correctly respond to them and help them as best as you can whilst also making them realize its genuinely not your own fault.
They expect you do do hours they ask at the drop of a hat, there's never overtime when you need it and if you get ill or pregnant they'll moan about you behind your back for not being in work.
Your training is from another member of staff sat behind you as they work you have to bug them and ask them what to do while they're trying to serve customers.
The job's hard, but pays well, when they get your pay right.
If your just wanting to keep your head down, not make friends and get shouted at for no reason while getting paid quite well then this is the job for you! – less