The home visitor is to provide identified “at risk” new parents with intensive long-term relationship based in-home support that focuses on child development and parenting.
KEY AREAS OF RESPONSIBILITIES:
1. Provide case management services to clients who meet the criteria for the family program
· Building relationships and rapport with families that are referred to the program
· Assessing client’s issues and needs in order to assist, support, and advocate with or for them in obtaining basic needs including housing, finance and child protection services, medical, legal, and school systems as necessary;
· Liaising between professionals and clients including attending meetings and case conferences with clients as requested;
· Providing crisis intervention services as needed; including follow-up services until crisis situation has stabilized.
· Providing emotional support to clients; and
· Researching parenting techniques; programs in the community and related subjects for personal learning and client needs
2. Maintain accurate comprehensive documentation regarding all interactions with clients. Documentation must be in accordance with agency standards.
3. Participate in agency responsibilities including but not limited to: morning meeting, fieldwork, ad hoc committees, reflections, representing the agency at community meetings, safety and security monitoring, and other related duties.
4. Partnership responsibilities including but not limited to: intake, partnership meetings, case conferencing, training and committees.
5. Work co-operatively as part of a team. Team expectations include: regular meetings, planning events and other related activities.
Performing other related duties as assigned by the team leader which may include: supervising students, organizing program events outside of the regularly schedules work hours and groups.
· Degree or equivalent. Candidates without a degree but who have post secondary education and relevant and related experience will also be considered.
Skill, Abilities and Attitudes
· Great attention to detail and excellent organizational skills and ability to multi-task.
· Works with initiative, commitment and enthusiasm.
· Ability to solve problems for clients quickly, creatively and ethically.
· Proven ability to work in a respectful and client centered manner.
· Good working knowledge of Microsoft Office (Word, Excel, Outlook, Access, Power Point)
· Able to communicate effectively and have excellent written and oral communication skills.
· Demonstrates commitment and innovation to their work.
· Capable of supervising and motivating practicum students and/or volunteers.
· Able to plan and make decisions in a timely, organized and appropriate manner.
· Able to work effectively as a team as well as independently.
· Flexible and adaptable to change.
· Able to identify and maximize relevant opportunities.
· Clients may at times be aggressive, must have de-escalation skills.
Experience and Knowledge
· At least 2 years experience of delivering community based services.
· Experience of networking with a range of partners and stakeholders.
· Experience of working at all levels across teams and/or departments within an organization.
· Excellent knowledge and understanding of poverty related issues, trends and services particularly within, but not limited to the urban aboriginal population is essential.
· Local travel on behalf of clients and the agency is required must have a valid class 5 license and reliable vehicle
· Criminal record and Child and youth Information Systems check are required.
Interested candidates are asked to submit a cover letter outlining their qualifications and a resume by email.
Only candidates invited to an interview will be contacted.
Boyle Street Community Services values diversity and welcomes applications from Aboriginal, New Canadian, visible minority, disabled and GLBTQ communities.