JCL Analyst / Infrastructure Support (Former Employee) – Golden Valley, MN – 29 April 2015
My typical day at work could vary, but the main emphasis was on production batch scheduling implementation/support/auditing and handling desktop support incident management.
Another portion of the day was on-boarding and off-boarding security for Windows Active Directory.
I learned how to properly manage requests and provide permanent solutions.
My co-workers were excellent! We worked as a team with each of us having a specialty or two.
The hardest part of the job was squeezing in all the work demands in allotted time-frames. My group has been doing more with less for quite some time. The best parts of the job was creating and fostering good customer support and resolving issues.
My job was a long time career and it offered plenty of learning opportunities
CNC Machine operator (Current Employee) – louisville KY – 24 October 2014
Brush facility is the most mismanaged place I've ever worked. We are currently on our fifth manager, and the worst by far. No organization, place in complete disarray. There is no chance of advancement. The pay and benefits are about the only good thing here. If a dead end job is what you want, here it is.
West Coast Region Service Manager (Former Employee) – Brea, California – 5 June 2014
A typical day could consist of, working with a field tech on a technical problem. Or, it could be working with a rep on a customer issue and trying to find a solution. A typical day could include spending the day in the field traveling with the field rep advising and coaching him for improvement. A typical day could also include reviewing reports and speaking to the reps doing well and those needing some encouragement to improve.
Working at Tennant in the service operations enabled me to learn and be exposed to various operations of the business. From hiring, firing, managing budgets, managing personnel, working with sales and other groups in our organization. Developing programs for taking care of customers and special needs customers. Developing maintenance programs tailored to the customers needs as well.
Management tended to leave me along as I had my marching orders and knew what had to be done and did it.
The hardest part of the job was turning off the switch. Working from my home office was good and bad. The bad was turning off the switch.
The most enjoyable was working with my team. A great group of guys. It was also great to win a customer over that was unhappy about a situation.
Variety of customer base and working in the field.
Accountant/Sales Incentive Specialist (Former Employee) – Holland, MI – 14 April 2014
As with Nilfisk-Advance, my duties were much the same and there were various reporting deadlines. Co-workers were nice and so was mgmt. Hardest part was losing my job due to restructuring. I enjoyed the various duties and flexibility they gave me throughout my 8 years there.
productive and fun place to work with great people
Engineering Test Assistant (Contract employee) (Current Employee) – Minneapolis, MN – 3 April 2014
Everyone I have met here is amazing even most of the VP's, the workforce is very friendly as well. They make me want to have a full time position here. I have had several great bosses here who kept me motivated to work.
No loyalty,lot of back stabbing and management spineless number cruncher s.
Field Service Technician- Richmond (Former Employee) – Minneapolis, MN – 20 February 2014
I worked for this company for 10 years and at first it was a great place to work. It was all about customer service, team work, and promoting a good product; then it went corporate. It all became about the numbers, hitting that plan, doing whatever it takes ethical or not. There is no such thing as team work there now, it's tech verses tech. There is no place to advance to out of a service vehicle because supervisor position are limited to manager buddies.If you want to advance here you must own golf clubs and knee pads,which I have neither. They like young aggressive techs. Nobody ever retires here- once you cannot hit your numbers and you get close to 50, they push you out.
FSR (Current Employee) – MPLS territory – 23 January 2014
A typicl day would involve schedualing your day with external customers, traveling to customer site for equuipment repairs and planned maintenance service. I have learned a great deal being responsable for my inventory and time and territory management. The hardest part of my was the day to day challenges of keeping up with demand. The most enjoyable part was seeing and dealing with different customers and situations on a daily basis,
Parts changer (Former Employee) – Central Tx. – 10 January 2014
The work and the customers made this job very enjoyable. The management and supervision did not. When I started with this company I asked why they had such a high turn over rate? No worries, just bad people is what I was told. Must sell parts at all cost!! Even when the customer does not need them you are excepted to lie to them and make them purchase things they are not ready for or in need of. Most customers in the territory I covered recognized this and started either doing the repairs themselves or contracting it out to others that were HONEST. Micro managed to the max. You will be on your own but not allowed to think for yourself. "Big-brother" is always watching you. You will not be payed for the actual time you work but yet they want want you to charge the customer for that time. Please do not waste your time with these people. I am sure that all regions are not the same but ANYTHING IN Tx. Or La. Is overseen with little morals and no integrity. Customers are the livelihood of any businesses, and should be respected and not lied to achieve financial gains.
Meeting and talking with different types of people.