Pros: great atmosphere, beautiful building, great core ethics
Cons: no management/communication, no training, little notice to shift change
TELUS is an amazing company both inside and out. From their environmental beliefs to their core values and helping their own communities through events such as "give where you live" and "back to school back pack fund" to help less fortunate children start the school year off right!
TELUS embodies everything that a great employer should.
The hardest – more... part of working for TELUS is the lack of communication between upper management and their employees. As many managers work either out of province, out of your city or even at home, it makes face to face time and any kind of communication a difficult task. It also makes advancement a difficult. When your manager is not there to help and guide you in the right path in order to advance or to see when you do go above and beyond, it makes you less visible in the company where may be standing out. Also, contractors are not able to have the same access to all the needed information and that can make finding valuable information even harder.
Working for TELUS taught me a great deal about working alone and within a team.
Overall, I did give them 3 stars out of 5. I gave them this rating based on the fact that I had a VERY tough time finding much needed information and limited resources due to the fact I had no management in my city. I also had no training for my post and had no benefits, no vacation as well as no salary increase and no bonuses because of the contractor role. I also gave them that rating because of the work/life balance. My schedule would change at a moments notice and would never be consistent and my duties were always increasing.
The best part of my job was on a daily basis when greeting the clients and being able to help out of province TELUS employees find their way around and help them with whatever they needed. I also loved that I could be of service to anyone in the office and was able to problem solve together, as a team. – less