Cafe Supervisor - Part-time - Start ASAP
Telus World of Science - Edmonton - Edmonton, AB

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TITLE: CAFÉ/CONCESSION SUPERVISOR-PART TIME

Under the direction of the Manager, Food Services, the Café/Concession Supervisor has the primary responsibility to supervise and coordinate activities of staff that prepare and serve food in the café and/or concession. It is the incumbent’s responsibility is to ensure patrons receive prompt service that meets their food service requirements. Supervise staff to ensure the café/concession is operating safely and appropriately, prepare food, clean-up and facilitate sales transactions in a friendly and accurate manner and answer all inquiries about the facility when required.

DUTIES:
 Supervision and coordination of activities of all café/concession staff while ensuring excellent food service and quality control.
 Order Taking – Responsibilities include assisting visitors with their food service requirements. This includes greeting all guests, suggestive selling and order taking.
 Food Preparation – Preparation of all food requirements.
 Presentation – Ensuring all food presentation meets standards set forth.
 Housekeeping – Ensuring work area, cafeteria and concession is clean and neat at all times. This includes all tables, chairs, counters, floors and equipment.
 Inventory Control – Assist Manager with inventory control and order placement of product.
 Cash Handling – Processing all sales transactions as they occur, using correct cash handling procedures. Ensure all transactions are processed quickly and accurately.
 Guest Inquiries - Understanding the major aspects of the facility in order to answer “basic” guest questions; referring more difficult questions to the House Manager for handling.
 Other duties as required.

KNOWLEDGE AND ABILITIES:  Excellent customer service skills.
 Excellent communication and interpersonal skills.
 Food preparation experience.
 Initiative and leadership abilities
 Patience
 Knowledge of food preparation and the food service industry

QUALIFICATIONS:  Completion of High School
 Previous supervisory experience in the food service industry.
 Previous cash handling experience.

Note: A Security Clearance Check is a condition of employment for successful candidates. Must be completed prior to commencement of work and is the financial responsibility of the candidate.

SALARY: $14.13-$18.05 per hour as per 2013 Collective Agreement

HOURS OF WORK: Must be available Saturdays, Sundays, Monday - Friday and Holidays. Shifts will be morning, afternoon, and early evening. Up to 30 hrs per week.


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About this company
TELUS World of Science - Edmonton inspires life-long learning as we create a positive science and technology culture in our region. We...