What it's like to work at EPCOR
Technology Analyst II (Current Employee) – Edmonton, AB – 9 June 2016
I start off my day by seeing if any requests came in from the night before that I missed and getting back to emails and missed calls. Then I finish up anything that is ready to be shipped or deployed out to the clients. Then if I had any appointments to set up phones or tokens, I do those.
I might not learn something new every day but I get to understand different roles and processes of other teams.
My managers usually have their own things to deal with day to day so we typically don't engage too much, unless I do have a question or just simple small talk.
My co-workers, again, have their own jobs to do, either setting up computers, moving people, or troubleshooting an issue over the phone. We do have conversations throughout the day but we are usually all pretty busy.
The hardest part of my job would be the amount of work that comes in in one day or during the week and I have to schedule my day as productive as possible to make sure I meet the company's demands. The best part of my job is getting something completed for my client's whether it was setting up their corporate phone or new computer and just seeing them happy. I do enjoy interacting with everyone and when I do get the opportunity to visit a different site, it's nice to see the people I talk to regularly in person.
On my feet most of the day