TELUS Communications Employee Reviews

Found 670 reviews matching the search
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Good employer
Service technician (Former Employee) –  Edmonton, AB27 February 2017
Provided exceptional customer experiences and overcame objections; while also identifying opportunities to promote and up-sell additional TELUS products and services
Pros
Good benefits
Cons
working some saturdays
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What I ve learned
Loyalty & retention Specialist (Current Employee) –  Toronto, ON27 February 2017
Customer service is everything as well as putting the customer first makes them feel like their involved as well as listen and retain .... the most enjoying part of the job is helping out !!!
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employee friendly office
Onshore Lead (scrum Lead, Development,BA and QA) (Current Employee) –  Toronto, ON23 February 2017
employee friendly office where you can balance work and personal life. job security also good. I will confidently recommend this company for others.
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Depends on who you directly report to
Business Analyst (Current Employee) –  Burnaby, BC23 February 2017
It's a corporation.

When business is doing well, all is great. When it isn't, not so much. If decisions made at the top affect revenues adversely then it can be not so good. If numbers don't add up, then the workers will "pay the price". Not exclusive to this organization, but that is the problem with much of the corporate world.

If you can find a good management team within the organization, then all is good. But that isn't always easy to see from the outside. Be wary of teams that are deemed "high performance". That is usually a way to make a lack of efficiency sound good.

Overall, it is like most work places. Politics rule.
Pros
Good mobility within organization. Challenging work.
Cons
Can be long hours. Politics
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Good company and great benefits
Order Implementation Manager (Former Employee) –  Toronto, ON22 February 2017
TELUS is a good company to work for. They offer great benefits (health/dental, match your pension and stock contributions).

I have worked in various departments at TELUS and found management to be very good at times by providing you support and actually caring about your well-being and life balance. At other times I found that management didn't care and just was looking out for themselves, but it all depends on the department and the manager at that time.
Pros
Great benefits
Cons
Management sometimes don't care
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Good company
Sr. Technology Specialist/Sr. Production Support (Current Employee) –  Toronto, ON15 February 2017
TELUS is a good company.

The bad thing is it is going to offshore all technical job to offshore.

Making money from Canadian and provide job offer to non-Canadian, that is ....
Pros
company culture
Cons
offshore jobs
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Marvelous work place. With multicultural workforce.
Customer Service Representative (Current Employee) –  Calgary, AB12 February 2017
Telus is a service based company and its mission is satisfaction of customers. Telus is the best place to refine your commercial awareness, communication, time management , stress management and people oriented skills.Working under pressure, meeting tight deadlines, organisation, integrity and strong work ethics are practiced on daily basis. Telus is a multicultural company and respects every individual ethnicity and background. Telus is fair with all the employees and accommodates their personal and organistional values. The most difficult part of the job is to meet the tight deadlines.
Interaction with clients, helping them solve their problems and having a good team on board is the best part of telus.
Pros
bonuses, fair treatment
Cons
work life imbalance
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Telus
Innovation Centre Manager (Current Employee) –  Vancouver, BC11 February 2017
It is a good company. Hard to move up or get paid well. You can go years without receiving a raise. Work life balance depends on the teams
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Great Place to Work
Complex Telecommunication Technician (Former Employee) –  Calgary, AB9 February 2017
This is a great company with good support and helpful people to lean on if needed. Management understand balance between work and home life.
Pros
Understanding Management for support and education.
Cons
None
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Work
Technology Analyst I (Former Employee) –  Scarborough, ON6 February 2017
I Loved working for TELUS best company ever.

Awesome working Culture. Very understanding Mangers.
I honestly can't tell you the hardest part of the job, there was none.
As long as the work was done in the timely manner, there was no issue, best part of working at TELUS.
Pros
free movies
Cons
n/z
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great com pany
Field Sales Manager (contract) (Current Employee) –  Toronto, ON6 February 2017
this is an amazing company to work for management is always open to suggestions and improvements, amazing to work for if your full time staff not for contractors thou
Pros
great work-life balance
Cons
no benefits for contractors
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Review of working at Telus
Loyalty and Retention Representative (Former Employee) –  Calgary, AB5 February 2017
Telus is excellent place to work. Great management and co-workers. I greatly enjoy working at Telus. Any body who wants to work for great company which will appreciate your talent, Telus is best place to work.
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Great company culture
Marketing (Former Employee) –  Toronto, ON5 February 2017
TELUS gives you the option to work from home, with the expectation that you get your work done. It's a highly collaborative environment, with like-minded, intelligent people who are supportive and fun to work with.
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Amazing Company
Install and Repair Technician (Former Employee) –  Burnaby, BC4 February 2017
TELUS trains technicians and all employees in the work place. Very hands on, very detailed and it's paid. Tons of fun, the benefits were amazing. The other team members are what make it. Management is also very supportive and takes care of it's team members. Infinite room to develop and move on. TELUS will cover costs of learning/extra training if needed as well.
Pros
Tons of overtime
Cons
Tons of overtime
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Content employment
Telecom Technician (Former Employee) –  High Prairie, AB3 February 2017
Overall a secure job
Management made it miserable (new manager)
Prior to him taking the lead it's was a very enjoyable atmosphere and the team was great
Pros
OT availability
Cons
Management
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Telus
Time Admin / Admin Assistant (Former Employee) –  Calgary, AB2 February 2017
Busy daily and lots to juggle at times with last minute asks.

Was able to work for a number of departments and positions and learnt to be flexible and deal with change

I have worked for many good managers that always supported me

Hardest part would have been trying to get some answers to questions in the fast pace ever changing company

Always something to new to learn and working with my awesome team
Pros
Great Employees to work with
Cons
Upper Management changes for departments they are responsible for
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job ok
PROJECT MANAGER (Former Employee) –  Edmonton, AB1 February 2017
great people to work with, the only problem is they outsource and contract a lot of their work now, so keeping ahead of the contractors is a bit challenging
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Telus Review
BMC Remedy Developer / Administrator (Current Employee) –  Toronto, ON31 January 2017
Very nice place to work, environment is very nice full of new technology. A lot to learn about new technology. Staff is very friendly. Provides all kind of support to accelerate you career.
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Can get a bit intense
Network technician Tier 2 (Current Employee) –  Calgary, AB29 January 2017
Job can get intense and demanding.
Having a good manger comes down to luck.
Compensation is decent.
There is room for job growth and opportunity provided.
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Good
Corporate Technical Support Level I (Current Employee) –  Tech28 January 2017
Good place to work .. i would love to stay but i cant ... great college nice environement and culture .... office are really sharp and good benefits ss
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Overall rating

4.1
Based on 712 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.9
Job Security/Advancement
3.5
Management
3.6
Culture
3.9
80%

CEO Approval

Based on 191 ratings
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