TELUS Communications Employee Reviews

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its ok
Representative (Current Employee) –  TELUS international Philippines14 October 2017
working with them is ok, but working with them locally here in the Philippines is not enough in terms of compensation. Work environment is good the only thing i complain is the compensation.
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Nothing to report
Project Manager (Former Employee) –  Calgary, AB12 October 2017
If you really want to know what its like go find out first hand rather than with this on-the-spot bs. I wish this would disappear but it seem I have to fill out this first.
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Disconnect between TELUS and work culture
Private (Current Employee) –  Calgary, AB12 October 2017
Weak managers pull everyone down with them.

Career path support is a concept that is not delivered upon: political favoritism by managers who are not qualified to provide career counseling if you want to move out of the call center.

A toxic work environment: encourages employees to tell on each other.
Pros
Benefits
Cons
Call Center Managers; Career Path
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Culture
CLIENT BUSINESS ANALYST (Former Employee) –  Toronto, ON12 October 2017
Telus has a great work culture. Employees are engagement and their ideas count for something.
Typical day is taking calls 8 hours a day.
Hardest part of the job is dealing with irate customers
Pros
Benefits
Cons
Taking calls 8 hours of the day
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people and culture
A highly skilled Sales Executive (Current Employee) –  Toronto, ON12 October 2017
good culture and great peers. great training resources. wonderful downtown location with accessible commute. company in the midst of reinventing itself.
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Great Starter Job and Great salary
Loyalty and Retention Specialist (Former Employee) –  Montréal, QC11 October 2017
The work life balance was not as great... how they didn't take into consideration very much the scheduling for parents and/or people that had other obligations in life.
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Review
Customer Solutions Specialist (Former Employee) –  Edmonton, AB11 October 2017
At TELUS, in Client Operations, I worked with various key systems and applications and as well as with the Order Resolution team, specializing in resolving culpable system, agent and customer fallout. I was also fortunate to be part of a team that researched, investigated and resolved system migration issues dealing with records management systems and inventories.
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Challenging and fair pay
Design Engineer II (Former Employee) –  Toronto, ON5 October 2017
I had a good team and a good boss. But due to structuring issues and broken processes there was a lot of stress and extra work to accomplish the end goal of making deadlines.
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Great place to work
Manager (Current Employee) –  Toronto, ON4 October 2017
Depending on what teams but overall a great place to work. Digital is the best area in TELUS to work for hands down. Other than that TS is great also.
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Great
Key Holder/Health & Safety Rep/Sales (Former Employee) –  Edmonton, AB3 October 2017
Great Company to work for. Lots of benefits. great and friendly people to work with. Hardest part of the job is depending on location you are placed at and meeting quotas
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Nice place to work
Developer/Analyst/Technical Lead (Current Employee) –  Scarborough, ON3 October 2017
Telus is a good company to work and can be considered for long term perspective. The culture is friendly with optimum work life balance. There are many options to either work from home or work from any of the different locations in major cities of Canada.
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Exciting, innovative pressure cooker
Area Sales Manager (Former Employee) –  Toronto, ON2 October 2017
great place to be but it's a difficult business to stay on top of. I got re-orged or I'd still be there. The management style is hard and lean but there's lots of scope and opportunity.
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Good co-workers, not so great working conditions
Junior Marketing Consultant (Former Employee) –  Edmonton, AB30 September 2017
Assuming you have a safety net on your income and have the time to improve on the job (which takes around 8 to 12 months), it's a great career, but for those who need a steady salary in order to pay your everyday bills, this job is not a good choice since your first (and probably second and third) month, you will be struggling to do your sales (it is a comission based salary, so no sales = no salary).
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Telus has very nice work-life balance culture
Technical Support Specialist (Former Employee) –  Scarborough, ON29 September 2017
The mobile working style has been very happily accepted by employees. And the working culture is very open minded and people are very nicely to work with.
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Good pay that comes with draw backs.
Customer Service Representative (Former Employee) –  Prince George, BC27 September 2017
Work this job if you can put with a lot of stress from both angry customers and co-workers. There are decent benefits and pay though. Management is a "club" and brown nosing definitely gets you ahead.
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great place to start a career
Bilingual Customer Service Representative (Former Employee) –  Montréal, QC26 September 2017
it has its pros and cons like any other business. great place to start a career. high and fast paced environment . it is worth the money and hours for the job
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Excellent
Data Scientist/Predictive Modeller (Current Employee) –  Toronto, ON26 September 2017
Telus has an awesome working environment and has all the latest technology to work on. Team is really supportive and take care of your personal and professional goals
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Great place to work
Security Consultant (Current Employee) –  Toronto, ON26 September 2017
The culture and the people make it a great place to be. I have learned a lot from hands on experience both in technical and communications to help me address my audience.
Pros
Culture
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doodie
Loyalty and Retention Specialist (Former Employee) –  Calgary, AB25 September 2017
Your review will appear on the site after it has been reviewed and approved. In some instances, this can take several days. View all seasonal restaurant Reviews
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Nice Culture
Senior Business analyst East Region (Current Employee) –  Montréal, QC25 September 2017
Telus is one of the best place to work in Canada. Good balance work-family, good benefits and people always open to help. Always seeking for improvement and Customer focus
Pros
Follow a plan
Cons
Sometime stresfull
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Overall rating

4.0
Based on 869 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.9
Job Security/Advancement
3.4
Management
3.6
Culture
3.9