Customer Service - Cable Locator (Former Employee) – Edmonton, AB. – 29 January 2014
Great place to work but manager was never around and when he was he worked with blinders on and did not see who the TRUE assets to the company were. Favored the "team who were all family related no matter how much they messed up and cost the company thousands of dollars. Other than the manager I enjoyed the work environment.
Salary and benefits are great, possibility to work from home. Shifts for the most part are late unless you have over 10 years of seniority. You are treated like a robot with no feelings and just a number. Many jobs are now sent to Telus International, quality of service has decreased and wait times have increased as we are understaffed.