TELUS Communications Employee Review

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Exciting and Interesting Place to Work
Customer Service - Cable Locator (Former Employee) –  Edmonton, AB.29 January 2014
Great place to work but manager was never around and when he was he worked with blinders on and did not see who the TRUE assets to the company were. Favored the "team who were all family related no matter how much they messed up and cost the company thousands of dollars.
Other than the manager I enjoyed the work environment.
Pros
Ongoing Learning
Cons
Manager
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Competitive
Telemarketer (Former Employee) –  Nanaimo, BC18 January 2018
Enjoyed working here. Telemarketing sales that kept you busy and made for fast moving day. Enjoyed the opportunity to be competitive and recognized for sales
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great pay and benefits but extremely corporate
Soutien technique (Current Employee) –  Montréal, QC17 January 2018
Salary and benefits are great, possibility to work from home. Shifts for the most part are late unless you have over 10 years of seniority. You are treated like a robot with no feelings and just a number. Many jobs are now sent to Telus International, quality of service has decreased and wait times have increased as we are understaffed.
Pros
possibility to work from home for some
Cons
late shifts
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Overall rating

4.0
Based on 926 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.9
Job Security/Advancement
3.4
Management
3.6
Culture
3.9