Good environment but favoritism exists with some managers
Project Manager (Former Employee) – Toronto, ON – 22 July 2017
I had an overall good experience at Telus. I learned a lot and had some good relationships. The salary is fair but I found it difficult to get promoted despite over performing. The work/life balance is very good with working from home on a regular basis. There was some favoritism in the workplace from some managers. Since it's a very large company, senior leadership has no idea who we are. Overall, I'm thankful for the opportunity that Telus gave me.
Loyalty & Retention Representative (Current Employee) – Calgary, AB – 18 July 2017
Telus is a service based company and its mission is satisfaction of customers. Telus is the best place to refine your commercial awareness, communication, time management , stress management and people oriented skills.Working under pressure, meeting tight deadlines, organisation, integrity and strong work ethics are practiced on daily basis. Telus is a multicultural company and respects every individual ethnicity and background. Telus is fair with all the employees and accommodates their personal and organistional values. The most difficult part of the job is to meet the tight deadlines. Interaction with clients, helping them solve their problems and having a good team on board is the best part of telus
Administrative Assistant/Receptionist (Former Employee) – Ottawa, ON – 12 July 2017
Great work/life balance. Company has many perks and people are very friendly and always there to offer any help necessary. A very positive work environment and lots of room for growth. The EA's are amazing people who work hard. I would recommend Telus to anyone who wants a positive work environment.
Workplace culture is friendly. Lots of room for growth, staff is great.
Service Technician (Current Employee) – Bonnyville, AB – 11 July 2017
Pros Excellent. Good communication. Helpful, good environment. Challenging but always willing to help with projects and sales. Open door policy with many meetings. Cons Wonderful problem of being too busy with expanding responsibilities and creating new business thru searches and referrals. Oversight is a lot but necessary. Advice to Management Continue to work to grow the co and thereby helping current employees and creating opportunities for growth..
Product Manager (Former Employee) – Toronto, ON – 11 July 2017
Maybe I'm an exception, but in the business side I had very little work-life balance. My manager constantly asked me to work on Holidays and questioned why I didn't reply to various emails each weekend. The manager was probably "green" and trying to show off his new role to Directors, but it came out negatively on the team. Also, the manager in 1.5 years under his helm didn't take the team for drinks or lunch once - though the Director did it a couple times a year on an impromptu level. Also, worked as a contractor so pay was very good but unable to bill overtime.
Telecommunications Technician (Former Employee) – Red Deer, AB – 6 July 2017
best job ever. work alone and are left alone as long as you do your job properly. great teammates. management has your back. need to work in all weather conditions. lots to learn if your new, but they'll train you well.
Analyst (Former Employee) – Calgary, AB – 3 July 2017
Pros Fun, intelligent colleagues The convenience of work from home options. The culture is a lot of fun, and you'll have the opportunity to work with a number of driven, high performing people who love to share their knowledge.
Cons 'Work from home' often means you are expected to be there 24/ 7. Management can be somewhat short sighted. Salary is so-so: benefits are continually being reduced, longer-term employees often talk about salary and benefits being a lot better than they are now.
Some teams are amazing, some have a very 'boys club' feel - it depends on where you end up.
You have 2 breaks 1 lunch, if you have an emergency you cannot leave, you cannot go to the washroom if in need you have to wait till your lunch or break or else you get a warning and or get terminated.
In Montreal TELUS is working on outsourcing all these customer rep jobs to overseas and are using Montreal to teach and share knowledge and experience with offshore agents.
Senior Technology Architect (Former Employee) – Calgary, AB – 19 June 2017
Overall experience is good. Did learn service providers network, did learn about the fibre network. Friendly co-workers, in general management was good except few thought they know everything and treated badly.
Bonne compagnie mais qui demande beaucoup d'énergie
Représentante aux ventes (Former Employee) – Quebec City, QC – 12 June 2017
Un travail sous pression qui nous demande beaucoup d'efforts et d'investissements mais qui nous récompense par les bonnes commissions. Regles strictes, beaucoup de coaching de la part des supérieurs pour aller toujours plus loin. Une bonne école pour apprendre a prendre la critique constructive et s'améliorer constamment. Conciliation travail et vie privé très difficile pour un temps plein, du aux horaire en autres.
Excellentes assurances, rabais sur forfaits et accessoires, uniformes de travail interessants et fournis
Peu de pauses et diner, horaires difficiles, travail debout sans pouvoir s'asseoir, peu de vacances possibles