TELUS Communications Employee Reviews

Found 744 reviews matching the search
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Environnement de travail peu agréable.
Agente de centre d'appels bilingue (Former Employee) –  Rimouski, QC18 July 2017
Rencontre régulière avec les supérieurs mais souvent laissé a soit -même.
Beaucoup de clients Anglais.
Gestion d'appel d'urgence,
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fun workplace
Loyalty & Retention Representative (Current Employee) –  Calgary, AB18 July 2017
Telus is a service based company and its mission is satisfaction of customers. Telus is the best place to refine your commercial awareness, communication, time management , stress management and people oriented skills.Working under pressure, meeting tight deadlines, organisation, integrity and strong work ethics are practiced on daily basis. Telus is a multicultural company and respects every individual ethnicity and background. Telus is fair with all the employees and accommodates their personal and organistional values. The most difficult part of the job is to meet the tight deadlines.
Interaction with clients, helping them solve their problems and having a good team on board is the best part of telus
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Fun
Junior Marketing Associate (Former Employee) –  Vancouver, BC17 July 2017
Good company nice people good knoledge of tecnolgy
Good team to work with family orinted very fun job if your into dopr to door sales only reason i left is becuse im looking for indoor sales
Pros
Good team
Cons
Door to door sales
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Great place to work.
Administrative Assistant/Receptionist (Former Employee) –  Ottawa, ON12 July 2017
Great work/life balance. Company has many perks and people are very friendly and always there to offer any help necessary. A very positive work environment and lots of room for growth. The EA's are amazing people who work hard. I would recommend Telus to anyone who wants a positive work environment.
Pros
Workplace culture is friendly. Lots of room for growth, staff is great.
Cons
None
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work well and you are treated well
Customer Service Representative (Former Employee) –  Calgary, AB12 July 2017
overall a good place to work.

Unfortunately they are very money hungry and continually lay off employees to outsource which is frustrating. they pay is good but they corporate culture is one of micro managing,
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Productive work place
Service Technician (Current Employee) –  Bonnyville, AB11 July 2017
Pros
Excellent. Good communication. Helpful, good environment. Challenging but always willing to help with projects and sales. Open door policy with many meetings.
Cons
Wonderful problem of being too busy with expanding responsibilities and creating new business thru searches and referrals. Oversight is a lot but necessary.
Advice to Management
Continue to work to grow the co and thereby helping current employees and creating opportunities for growth..
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Nice company, though no work-life balance
Product Manager (Former Employee) –  Toronto, ON11 July 2017
Maybe I'm an exception, but in the business side I had very little work-life balance. My manager constantly asked me to work on Holidays and questioned why I didn't reply to various emails each weekend. The manager was probably "green" and trying to show off his new role to Directors, but it came out negatively on the team. Also, the manager in 1.5 years under his helm didn't take the team for drinks or lunch once - though the Director did it a couple times a year on an impromptu level. Also, worked as a contractor so pay was very good but unable to bill overtime.
Pros
Good contractor pay
Cons
Little room to move up
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Constant changement
DIRECTEUR – CAMPAGNE DE FIDÉLISATION (Former Employee) –  Montréal, QC11 July 2017
Une culture de technologie qui progresse rapidement et qui demande autant à ses employés.
Pros
Diversité
Cons
Culture de performance
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Awesome company to work for!
Business Analyst I (Co-op) (Former Employee) –  Burnaby, BC9 July 2017
TELUS is a great company to do a co-op work term! My team was great and very engaged, the culture at TELUS is awesome and there are many opportunities to move around in the company.
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A Nice Place To Work For
Market Intelligence Analyst, Marketing (Former Employee) –  Toronto, ON7 July 2017
If you are going to work for TELUS they have a lot of highly educated young professionals that work very hard. However the company tries to promote a work life balance that is sometimes not there/
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Client Project Manager
Client Project Manager (Current Employee) –  Burnaby, BC6 July 2017
 Supported intake and oversight of new residential and commercial build projects in new growth areas of BC and AB
 Ensured that all projects are delivered on-time, within scope and within budget
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great place to work
Telecommunications Technician (Former Employee) –  Red Deer, AB6 July 2017
best job ever. work alone and are left alone as long as you do your job properly. great teammates. management has your back. need to work in all weather conditions. lots to learn if your new, but they'll train you well.
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Lots of potential
Analyst (Former Employee) –  Calgary, AB3 July 2017
Pros
Fun, intelligent colleagues
The convenience of work from home options.
The culture is a lot of fun, and you'll have the opportunity to work with a number of driven, high performing people who love to share their knowledge.

Cons
'Work from home' often means you are expected to be there 24/ 7.
Management can be somewhat short sighted.
Salary is so-so: benefits are continually being reduced, longer-term employees often talk about salary and benefits being a lot better than they are now.

Some teams are amazing, some have a very 'boys club' feel - it depends on where you end up.
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not so bad
Administrative Assistant (Current Employee) –  Calgary, AB3 July 2017
It is a great place to work. there is room for advancement. leaders are helpful and encourage you and endorse you for positions if qualifies. self discipline and ownership of your career is required.
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Job being outsourced in phillipines/guatemala
Helpdesk Specialist / Floor Coach / Acting Trainer (Former Employee) –  Montréal, QC21 June 2017
This job requires continuous working.

You have 2 breaks 1 lunch, if you have an emergency you cannot leave, you cannot go to the washroom if in need you have to wait till your lunch or break or else you get a warning and or get terminated.

In Montreal TELUS is working on outsourcing all these customer rep jobs to overseas and are using Montreal to teach and share knowledge and experience with offshore agents.
Pros
High Pay
Cons
Lack of stability, unacceptable rules.
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telus demande beaucoup de ses employer
Equipe de gestion des résolutions (Former Employee) –  Montréal-Ouest, QC20 June 2017
maintenant tout les employes de telus doivent connaitre tout les departements, une charge de travail enorme pour le meme salaire
Pros
aucun
Cons
plein
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Productive and fun environment
Senior Technology Architect (Former Employee) –  Calgary, AB19 June 2017
Overall experience is good. Did learn service providers network, did learn about the fibre network. Friendly co-workers, in general management was good except few thought they know everything and treated badly.
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Bonne compagnie mais qui demande beaucoup d'énergie
Représentante aux ventes (Former Employee) –  Quebec City, QC12 June 2017
Un travail sous pression qui nous demande beaucoup d'efforts et d'investissements mais qui nous récompense par les bonnes commissions. Regles strictes, beaucoup de coaching de la part des supérieurs pour aller toujours plus loin. Une bonne école pour apprendre a prendre la critique constructive et s'améliorer constamment. Conciliation travail et vie privé très difficile pour un temps plein, du aux horaire en autres.
Pros
Excellentes assurances, rabais sur forfaits et accessoires, uniformes de travail interessants et fournis
Cons
Peu de pauses et diner, horaires difficiles, travail debout sans pouvoir s'asseoir, peu de vacances possibles
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Fast paced environment can be fun!
Directory Assistance Operator (Former Employee) –  Edmonton, AB11 June 2017
Directory service allows for individuals to talk to a wide variety of people. Management provided incentives for meeting quotas. The job can be repetitive, however staff was appreciated.
Pros
Fast paced
Cons
Repetitive
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Excellent company if you have an excellent manager!
Field Technician, Installation and Repair (Former Employee) –  Athabasca, AB10 June 2017
As a Field Technician, I found that the training was not QUITE adequate to the situations I encountered in the field. However, my co-workers were ALWAYS ready to help.

If you have an effective manager, you'll find that there is room to advance and you're given the tools to succeed.
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Overall rating

4.1
Based on 792 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.9
Job Security/Advancement
3.5
Management
3.6
Culture
4.0