TELUS Communications Employee Reviews

Found 681 reviews matching the search
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Excellent Company client and Staff focus
Sales Account Representative V (Former Employee) –  Calgary, AB22 March 2017
Excellent company to work for. They respect the client and the Staff. You are truly blessed to work here. I highly recommend this company to all who want to work here.
Pros
Positive Atmosphere
Cons
24*7 all center
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Corporate environment
Manager (Former Employee) –  Calgary, AB22 March 2017
Tyrannical managers and scheming peers, no security or support, lots of 30 year dinosaurs protecting their phoney baloney jobs, waiting for the axe to fall, sad and pathetic culture...
Pros
work remotely
Cons
no trust
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greta team to work with
SALES REPRESENTATIVE (Former Employee) –  Lloydminster, AB21 March 2017
I would recomend telus to anyone looking for a company with a great pay structure wonderful benefits and bright future. they have the best coverage in all of canada and they're heavily based in both bc and alberta.
Pros
great incentives
Cons
little to none
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Great People Make The Company
Customer Systems Engineering Specialist (Former Employee) –  Calgary, AB17 March 2017
TELUS first and foremost is about the people. On that score TELUS succeeds. TELUS takes great care to put the right combination of people together who compliment each other and they succeed. Some customers and be better than others, but projects tend to work out in the end. I would recommend TELUS.
Pros
Great People
Cons
Some Systems can be Antiquated
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Productive and Fun workplace
Business Consultant (Former Employee) –  CA15 March 2017
Great company with amazing and fun people involved in both dying
technologies (e.g home phone) and new ones Telus Health. The company has a strong leader that ensure all units sail in the same direction
Pros
Good work–life balance values
Cons
Company has a lot of redundant roles
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Nice Company to Work For
Telecommunications Technician (Former Employee) –  Calgary, AB15 March 2017
Great co-workers, varied day.
99 % of customers were great to interact with. Occasionally you encounter someone having a bad day!
Enjoyed It overall.
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This is not a Telus job it's door to door sales
Former interviewer (Former Employee) –  Edmonton, AB10 March 2017
You'll be hired by a Telus contractor and taught how to do door to door sales. it's very misleading and they couldn't care less if you stay or leave. You will get the job because everyone usually leaves after their presentation.
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Fun place to work
Représentante de la fidélité et rétention (Former Employee) –  Montréal, QC10 March 2017
Telus was for me one of the best experience I could of imagine in the corporate world. After 3 years and several months, I felt like I've achieved everything I could and wanted towards this company. I will keep great memories of working for Telus Mobility.
Pros
Amazing benefits
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Good company to work for
Senior Technology Consultant (Former Employee) –  Markham, ON8 March 2017
Very busy environment with cutting edge technology and lots of opportunities to learn. Work/life balance is acceptable. I was lucky to work with a great group of guys throughout my years there.
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Want a challenging job where I will learn and my skills will be honed
Senior Business Analyst (Former Employee) –  Canada5 March 2017
I have experience in many types of roles in PeopleSoft. I have worked as a developer, onsite coordinator and Business Analyst.
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Talus communication, provide friendly and fast services to customer.
IT Analyst (Former Employee) –  Calgary, AB3 March 2017
the day first learned about company and did go though with integrity policies and about the workplace culture and customer first service.
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Good employer
Service technician (Former Employee) –  Edmonton, AB27 February 2017
Provided exceptional customer experiences and overcame objections; while also identifying opportunities to promote and up-sell additional TELUS products and services
Pros
Good benefits
Cons
working some saturdays
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What I ve learned
Loyalty & retention Specialist (Current Employee) –  Toronto, ON27 February 2017
Customer service is everything as well as putting the customer first makes them feel like their involved as well as listen and retain .... the most enjoying part of the job is helping out !!!
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employee friendly office
Onshore Lead (scrum Lead, Development,BA and QA) (Current Employee) –  Toronto, ON23 February 2017
employee friendly office where you can balance work and personal life. job security also good. I will confidently recommend this company for others.
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Depends on who you directly report to
Business Analyst (Current Employee) –  Burnaby, BC23 February 2017
It's a corporation.

When business is doing well, all is great. When it isn't, not so much. If decisions made at the top affect revenues adversely then it can be not so good. If numbers don't add up, then the workers will "pay the price". Not exclusive to this organization, but that is the problem with much of the corporate world.

If you can find a good management team within the organization, then all is good. But that isn't always easy to see from the outside. Be wary of teams that are deemed "high performance". That is usually a way to make a lack of efficiency sound good.

Overall, it is like most work places. Politics rule.
Pros
Good mobility within organization. Challenging work.
Cons
Can be long hours. Politics
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Good company and great benefits
Order Implementation Manager (Former Employee) –  Toronto, ON22 February 2017
TELUS is a good company to work for. They offer great benefits (health/dental, match your pension and stock contributions).

I have worked in various departments at TELUS and found management to be very good at times by providing you support and actually caring about your well-being and life balance. At other times I found that management didn't care and just was looking out for themselves, but it all depends on the department and the manager at that time.
Pros
Great benefits
Cons
Management sometimes don't care
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Good company
Sr. Technology Specialist/Sr. Production Support (Current Employee) –  Toronto, ON15 February 2017
TELUS is a good company.

The bad thing is it is going to offshore all technical job to offshore.

Making money from Canadian and provide job offer to non-Canadian, that is ....
Pros
company culture
Cons
offshore jobs
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Marvelous work place. With multicultural workforce.
Customer Service Representative (Current Employee) –  Calgary, AB12 February 2017
Telus is a service based company and its mission is satisfaction of customers. Telus is the best place to refine your commercial awareness, communication, time management , stress management and people oriented skills.Working under pressure, meeting tight deadlines, organisation, integrity and strong work ethics are practiced on daily basis. Telus is a multicultural company and respects every individual ethnicity and background. Telus is fair with all the employees and accommodates their personal and organistional values. The most difficult part of the job is to meet the tight deadlines.
Interaction with clients, helping them solve their problems and having a good team on board is the best part of telus.
Pros
bonuses, fair treatment
Cons
work life imbalance
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Telus
Innovation Centre Manager (Current Employee) –  Vancouver, BC11 February 2017
It is a good company. Hard to move up or get paid well. You can go years without receiving a raise. Work life balance depends on the teams
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Great Place to Work
Complex Telecommunication Technician (Former Employee) –  Calgary, AB9 February 2017
This is a great company with good support and helpful people to lean on if needed. Management understand balance between work and home life.
Pros
Understanding Management for support and education.
Cons
None
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Overall rating

4.1
Based on 724 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.9
Job Security/Advancement
3.5
Management
3.6
Culture
4.0
81%

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Based on 201 ratings
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