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TELUS Communications
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222 reviews

TELUS Communications Employee Reviews

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Job Work/Life Balance
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Fraud Analyst
Fraud Analyst (Current Employee), Scarborough, ONJanuary 15, 2015
Pros: fantastic coworkers
Cons: 24/7 operation
Strong customer service skills cultivated through years of negotiating with internal and external customers.
Excellent verbal and written communication skills
Expertise in Fraud Investigations leveraging strong analytical skills and detail orientation.
Highly organized, proven ability to multi-task and work under tight deadlines using time management and leadership skills
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Great Workplace With Great Staff
Sales Rep (Current Employee), Lindsay, ONJanuary 15, 2015
Selling phones for Telus and Koodo
Learned how to successfully up sell products
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Great Culture but Closed Club
Senior Director, Healthcare (Former Employee), Toronto, ONJanuary 14, 2015
Pros: cell phones
Cons: too much coolaid drinking
good place to start a career, exposure to good concepts, but advancement is hard, closed club and old boys network
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n/a
customer service rep (Former Employee), downtownJanuary 13, 2015
i was a customer service agent helped customers with inquiries with services and about products.
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CP Rail
Appointment Notification Agent (Former Employee), Calgary, ABJanuary 6, 2015
Pros: coworkers
Cons: long hours, weekends
CP was a great place to work. Made many friendships while working there. Was very sad to leave.
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installing and repairs
Telus / AFL Technician (Current Employee), kelowna, british columbiaJanuary 4, 2015
Pros: free tim hortons cards, meetings .
Cons: 8 hours a day
installing fibre optic to households.

repairs on tv and cable and internet.
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fun place to work. oportunity for growth and careeer advancement
Customer Implementation Manager III (Former Employee), Burnaby BC.December 26, 2014
Pros: opportunity for advancement. discounts on telus tv, and personal mobility plans
Cons: pay requires updating to industry trending pay
I enjoyed working in an environment where my efforts were recognized . coaching is available to allow for success and personal and career growth.
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Good
Telecommunication Services Technician (Current Employee), Edmonton, ABDecember 25, 2014
• Provisioning and maintaining outside plant facilities including aerial and underground buried copper services
• Installing, diagnosing and maintaining facilities (POTS) including associated components such as POTS splitters, ADSL and IPTV
• Involves customer contact including progress reports, discussing issues and applicable charges
• Performing wiring, high quality installation, troubleshooting and repair support for POTS, ADSL
• Preparation of the cable for Splicing and Termination.
• Splicing Fiber Optic Cable inside the closures
• Terminating Fiber Optic Cable in ODF
• Testing & commissioning of Fiber Optic Cable by using the required test equipment
• Prepare timely field report, work order
• Provide test results and necessary documentation in line with customer requirements.
• Other duties as assigned by Manager
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Fantastic work/life balance
Marketing Manager (Current Employee), TorontoDecember 25, 2014
After 15 years at TELUS, the company is definitely headed in the right direction. Forward thinking, opportunity to work from home in most roles, gives back to the community and head office is environmentally friendly.

Senior Leadership team are generally great... true leaders.
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Telus Customer Service
Customer Service Representative (Former Employee), Calgary, ABDecember 22, 2014
Pros: pay benefits
Cons: three rate increases in two months= angry customers
Telus was a extremely busy and demanding job when I worked for them. Some of the major changes that happened while I was employed there were not properly planned out. Which resulted in call drivers that were not prepared for, putting the stress on the CSRs. I enjoyed my training and pay while there but would never consider going back as the pace was unforgiving and nothing but angry customers at Telus.
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Good Company
Core Network (Former Employee), ABDecember 22, 2014
One of the best telecom companies in Canada to work for. Latest technologies.
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Great place to work with great team
Network Designer 2 (Former Employee), Edmonton, ABDecember 17, 2014
Pros: free coffee/tea, near to downtown
Cons: none (except the very cold weather)
The office is wonderful with great staff rest area equipped with variety of coffees and teas, as well as fridge and microwave.
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Excellent job
Learning Specialist (Former Employee), Lethbridge, ABDecember 1, 2014
Pros: great coworker team
Cons: not enough room for advancement
During my time at AWC Communications and Telus, I throughly enjoyed my job and the people I worked with. During my day, I was responsible for teaching up to 5 courses a day to clients with their new Telecommunication devices and offered further teachings if they so needed.

Management needed some work, but overall the team was strong. My co-workers were the strongest asset at this job. They knew how to work as a team, and were great companions.

The hardest part of the job was having a manager present every day of the week. Having said that, my manager was the hardest worker in the room.

The most enjoyable part of the job was the satisfaction given to customers once they knew how to properly use their new telecommunications device.
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Work hard, play hard
Directeur d'équipe - Est du Canada (Former Employee), St-LaurentDecember 1, 2014
A face-paced environment and a national company. A fun loving culture and a just do it attitude. People are open-minded and culturally diversed.
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Fun and living their values in true manner
Customer Help Representative (Former Employee), Edmonton, ABNovember 26, 2014
It is a great work environment with lots of fun. Great upper level management. Company is heading in the right direction with regards to their services. Great recognition by immediate management and making the employees feel valuable assets.
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Flexible and knowlageable workplace
Sr Business Performance & Reporting Intelligence (Current Employee), MontrealNovember 20, 2014
Pros: flexible hours and no micro management
Cons: decentralization
being a part of a national team and working 80 % from home which provide me an excellent work / life Balance.
In daily basis I learn new stuff about tool features or when working on new adhoc data requests. Always discovering a hidden face of the business.
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no thanks
Senior Analyst (Former Employee), Vancouver, BCNovember 19, 2014
A great deal to do
Management, PM, GHG accounting, how not to manage people
great
Breeds mediocracy
Creating positive sustainability changes
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Best training and practice, Friendly management
Telecommunication Technician (Current Employee), Edmonton, ABNovember 17, 2014
Pros: good experience, good training, more opportunity for internal promotions
Cons: low starting pay
Work in a customer's house, meet different people everyday. More hours. Good experience. Your daily work is to install internet, TV and phone to the customer's house. Have to travel a lot in a day. It has more freedom, act like owners. Lots to learn.
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Customer Focussed Organization
IT Manager, Managed IT Systems & Internal Systems (Former Employee), TorontoNovember 17, 2014
A lot of planning and operation preparation during a day. After hours support and oncall during non business hours.
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productive
Shipping Clerk (Current Employee), mississauga, onNovember 12, 2014
Pros: no free lunch
Cons: sometimes long/ short hours
Working busy in no permanent days.
I learned to shipped and communicate with others
The hardest part is that you have no permanent time to end your work

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About TELUS Communications

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. – Read more