TELUS Communications Employee Reviews

Found 730 reviews matching the search
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Job being outsourced in phillipines/guatemala
Helpdesk Specialist / Floor Coach / Acting Trainer (Former Employee) –  Montréal, QC21 June 2017
This job requires continuous working.

You have 2 breaks 1 lunch, if you have an emergency you cannot leave, you cannot go to the washroom if in need you have to wait till your lunch or break or else you get a warning and or get terminated.

In Montreal TELUS is working on outsourcing all these customer rep jobs to overseas and are using Montreal to teach and share knowledge and experience with offshore agents.
Pros
High Pay
Cons
Lack of stability, unacceptable rules.
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telus demande beaucoup de ses employer
Equipe de gestion des résolutions (Former Employee) –  Montréal-Ouest, QC20 June 2017
maintenant tout les employes de telus doivent connaitre tout les departements, une charge de travail enorme pour le meme salaire
Pros
aucun
Cons
plein
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Bonne compagnie mais qui demande beaucoup d'énergie
Représentante aux ventes (Former Employee) –  Quebec City, QC12 June 2017
Un travail sous pression qui nous demande beaucoup d'efforts et d'investissements mais qui nous récompense par les bonnes commissions. Regles strictes, beaucoup de coaching de la part des supérieurs pour aller toujours plus loin. Une bonne école pour apprendre a prendre la critique constructive et s'améliorer constamment. Conciliation travail et vie privé très difficile pour un temps plein, du aux horaire en autres.
Pros
Excellentes assurances, rabais sur forfaits et accessoires, uniformes de travail interessants et fournis
Cons
Peu de pauses et diner, horaires difficiles, travail debout sans pouvoir s'asseoir, peu de vacances possibles
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Fast paced environment can be fun!
Directory Assistance Operator (Former Employee) –  Edmonton, AB11 June 2017
Directory service allows for individuals to talk to a wide variety of people. Management provided incentives for meeting quotas. The job can be repetitive, however staff was appreciated.
Pros
Fast paced
Cons
Repetitive
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Excellent company if you have an excellent manager!
Field Technician, Installation and Repair (Former Employee) –  Athabasca, AB10 June 2017
As a Field Technician, I found that the training was not QUITE adequate to the situations I encountered in the field. However, my co-workers were ALWAYS ready to help.

If you have an effective manager, you'll find that there is room to advance and you're given the tools to succeed.
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Excellent place to work
Sales Representative (Current Employee) –  Saint John, NB9 June 2017
Funnest workplace I've ever worked in. The people really make it something special. Telus is like a family and the industry is lucritive. If you get the opportunity to work here you should!
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Good company
Business Systems Analyst II (Former Employee) –  Burnaby, BC9 June 2017
Good company. Well managed with excellent customer service. Too many levels of management - directors/vp's/svp's etc. hard to get anything approved or put through.
Pros
salary and benefits
Cons
long hours
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Communications Giant
Telecommunications Network Access Technician (Former Employee) –  Vancouver, BC6 June 2017
Great solid company to work for. Paychecks come regularly / great benefits / great pension / employee assistance program. Enjoyed my 25 years there and made lots of lifelong friends. retired now but still see folks regularly. Great camaraderie.
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Director Client Services
Manager, Client Services (Former Employee) –  Toronto, ON6 June 2017
Great place to work, good culture, good people. There is a lot of red tape when trying to get things done and sometimes it feels like your days are constantly filled trying to influence internal team managers to improve services, but have they have their own agenda and not keeping the client's best interests in mind.
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Awesome company to work for
Field Service Technician (Former Employee) –  Calgary, AB5 June 2017
Great wage, great benefits, great people to work for, enjoy the work, everyday was different, new challenges, new skills, leading edge of technology, awesome manager
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Productive and fun place to work
Analyst (Former Employee) –  Toronto, ON5 June 2017
Productive and fun place to work. Great work from home culture. innovative, forward thinking technology solutions, great HR department. company pays for employee cellphones.
Pros
benefits, work from home policy
Cons
salary
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Productive and fun place to work
Security Consultant (Current Employee) –  Toronto, Ontario, Canada31 May 2017
Allows its employees to work from home which is a viable option especially for parents that have young kids. Embraces diversity. Consistently supported programs that give back to the community. Take corporate responsibility seriously.
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Major Coporate Environment
Call Centre Manager (Former Employee) –  Edmonton, AB30 May 2017
A place to grow , advance within the company . Safe environment, great people , opportunities . Good pay , benefits. Equal opportunity but the downside you can be downsized
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A very exciting experience I love to stay in Telus if I get a chance
VMWare Consultant (Former Employee) –  Toronto, ON26 May 2017
A very good experience working with IT team including network, back up, monitoring, I learnt alot environment is wonderful, team leads are very helpful and supporting.
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Milieu de travail stimulant
DIRECTEUR EXPLOITATION (Former Employee) –  Quebec City, QC25 May 2017
Milieu de travail en changement constant suivant l'évolution des technologies, donc très stimulant.
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The company had an amazing culture but not a stable salary
Sales Representative (Former Employee) –  Burnaby, BC22 May 2017
Going door to door selling internet and phone lines for TELUS to small businesses. Managed our own territory everyday to be able to hit as many doors as possible for making a sale. Learned to have and maintain a great attitude throughout the day, and working the full day and in our territory. Learned to understand our opportunities for making the sale, and at the same time respecting our clients and customer. Developing great habits towards success and learned to take control.
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Highly Professional Corporation
SENIOR PROJECT MANAGERT (Former Employee) –  Vancouver, BC19 May 2017
TELUS is a world class Company, with highly competent leadership, managers, and procedures. The competitive and fast paced Telecommunications environment necessitates highly motivated and committed employees to support TELUS business objectives.
Pros
Professionalism
Cons
Level of Personal Comittment to achieve Major Milestones
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Great place to work at
Customer Service Representative (CODA II Project) (Former Employee) –  Calgary, AB18 May 2017
I loved working for Telus, great company to work for. The benefits were great and the manager was pretty good too.
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Terrible company- work with them and use their services at your own risk
Sales Representative (Former Employee) –  Vancouver17 May 2017
Dirt company. Only company to employ antiquated door-to-door sales tactics... says all you need to know right there. Run by a bunch of greedy, money-minded skunks. No regard for welfare of employees, even if you bring them their bottom line.
Pros
Opportunity to grow as an individual
Cons
Treated as subhuman
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Nice culture
IR Technician-Customer Service Delivery IR (Former Employee) –  Calgary, AB16 May 2017
Some management have no technical aptitude to properly support staff working under them. Otherwise a great place to work. Id recommend to anyone who wants to have a great career.
Pros
Great place to work
Cons
alot of work given to contractors
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Overall rating

4.1
Based on 778 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.9
Job Security/Advancement
3.5
Management
3.6
Culture
3.9