I was a supervisor and i had a great team and co-workers! However the communication between upper managment and front line staff was not what it could have been. The only time they paid attention to them was when they were going to give negative feed back.
Horrible Communication between management and front line staff
Technical Support Representative (Former Employee) – Orillia, ON – 25 February 2014
Typical day at work was being yelled at continuously by customers calling in about something being wrong with their cable or internet. Management was good, there was always help if needed. I worked alone. Co-workers had own desk separated. Hardest part of the job was being expected to leave my emotions or feeling at the door. Being yelled at all day, everyday, it's kind of hard to keep those emotions in. There was nothing enjoyable about this job.
Technical Support (Former Employee) – London, ON – 22 January 2014
If you are willing to put up with the continuous nagging and criticizing from managers, you will be fine. If you do your job, it happens less but as soon as you make a mistake (big or small) you will here about it, for awhile..
Team Training Coordinator (Former Employee) – Kanata, ON – 14 January 2014
I was a team training coordinator during my time with iSTAT. I trained employees to work on the assembly line to build a medical product. I am very proud I was able to participate in this adventure. Working in a clean room environment was a great experience. All management and co workers were fantastic. The hardest part of the job was the 12 hours days. The shift was 4x4. Also the commute into Kanata everyday. I enjoyed watching my teams create and build a medical product that would eventually make it to the market and potentially save a life. My reason for leaving iSTAT was because I was needed at home for my foster children. Now my foster children are all grown.
Assemble a medical product that is actually used on our space station.
Customer Service Representative (Former Employee) – Timmins, ON – 23 October 2013
Though the job as a Customer Service Representative was not for me, a day at work was nothing less than interesting. The staff and management were very knowledgeable, and always eager to answer any questions. The most enjoyable part of this job was knowing my customer was 100% satisfied when the call was over.