TeleTech Employee Reviews

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Fun and Accessible work place
Team Leader / Supervisor (Sales - Chat) (Current Employee) –  Philippines31 July 2017
Teletech is a fun working environment. It makes work less stressful. Colleagues are friends as well who helps you on your daily tasks and shares best practices. Hardest part of the job is managing people with different identities wherein you need to ensure that you get their buy-in in meeting a common goal.
Pros
Health Benefits
Cons
Career Advancement
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Good option if you want to have a work-life balance
Customer Service Representative II (Former Employee) –  Philippines17 July 2017
Teletech offers a morning shift which helps its employees to have more time for their families and friends. A great company with a well supportive management!
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Learned alot and have grown professionaly with the company
Call Center Representative (Former Employee) –  Philippines30 November 2016
Have fun with your whole team by going for regular days and/or nights out. Going out together as a team is a great way to get everyone having fun and forming relationships outside of work that could inspire collaboration back in the office.

As well as being loads of fun, days out can make great team-building exercises, even if you don’t fancy traditional ‘build a raft from drinking straws’ style team building days (we survived this zombie apocalypse together and had a great time).
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Interesting Company
Technical Support Specialist (Former Employee) –  Philippines25 July 2014
Company offered career growth but the office I worked with moved to a different location thus requiring me to resign.
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Comfortable working place
Customer Service Representative/ Call center Agent (Former Employee) –  Philippines7 September 2012
Typical day would have to be always on the phone taking orders from clients

I learned here how to cater to customers need via phone wherein it's a little bit challenging especially if the customer is an irate one.

Management wise it was good

Co-workers are all great, helping each other out.

Hardest part is the office is far from where I live

Most enjoyable part is resolving issues and making a customer satisfied.
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first call centre
Technical Support Representative (Former Employee) –  philippines30 July 2012
fun people great job nice experience... first time to talk with british people or customers and it is fun having conversation with them.
Pros
parties
Cons
salary
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Overall rating

4.0
Based on 946 reviews
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3.9Work/Life Balance
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