Customer Service Representative (Former Employee) – Winnipeg, MB – 30 January 2018
This was my first job, and let's just say I was DESPERATE for a job having been unemployed after High School for nearly a year and a half. But this place was ABSOLUTE garbage. They only trained me for A DAY, and expected me to sell big numbers. I honestly only lasted 3 days because they sent me home the 3rd day. I was so embarrassed. It honestly feels like your a slave there, you can't move, you can't talk to nobody, you're just tied to a computer and a headset trying to scam people into some online college... Please, NEVER work here. Peace.
Telemarketer (Current Employee) – Winnipeg, MB – 10 January 2018
you need to sell and sell and sell. what do we sell? we sell legitimate products/services that sound like scams but are actually legal and legitimate. who we sell it to? people who think they are calling someone else (not us).
Customer Service Agent (Former Employee) – Winnipeg, MB – 14 December 2017
- Training wasn't very thorough (1 day training) - Very noisy work environment - Crowded noisy lunch room - Administration gets a nice looking work area, while agents get pretty dirty looking cubicles with some chipping and writing on the desks. - EVERYONE shares a headset
I thought I was a strong person going into this and never a giver-upper until I came here. Would not recommend to a friend even for quick pay.
Call Center Operator (Former Employee) – main.s.t winnipeg manitoba – 15 June 2017
its a good company to work for good friendly environment. pay bonuses for extra sales . its a very noisy work environment. but there are other benefits if you have been working for the company for a long time.
Customer service / Sales / Marketing specialist (Former Employee) – Winnipeg, MB – 12 April 2017
Dimly-lit work area with constant flow of noise; task at hand is the only goal; very little work breaks.
Telesolutions, unlike other telecommunications work offices, has a very distasteful work environment, with similar kinds of employees. Everyone there seems only to be working for a cheque on the weekend, rather than in interest of what the company may hope to become.
Total scam. Don't ever work there. Unless you're willing to get on your knees to get what you want. It's a corrupt wasteland. They lie about your wage and any commission you do make will be cut anyway. They will find SOME reason.. my direct manager was sleeping with one of the girls in the room... not only did everyone know about it. This loser flips out at any other girl that needs his help.. this guy loved the attention. So in addition to doing nothing about it he actually enjoys it. Pretty sad.
Telemarketer (Former Employee) – Winnipeg, MB – 31 July 2016
Was a good work enviorment not many people were negative anout working there lay back job & helped me improve my people skills but a ton the bussiness & coworkers are great & they make it more enjoyable to be there
answered calls and tried to sell people their road side insurance
Call Centre Agent (Former Employee) – Winnipeg, MB – 12 July 2016
it was awful because you had to deal with people calling in for different reasons and you have to sell the product to already angry people. the work was very sketchy and the pressure was enormous. They just fired tons of workers one day without compensation or warning. Very Very unprofessional.
Inbound Customer Service Rep (Former Employee) – Winnipeg, MB – 11 July 2016
I learned a lot at telesolutions about upsell but I was not very happy with the work we were forced to partake in including harassing customers hijacking American business and bank lines and falsely advertising
Working part time at minimum wage 3 days a week for 3.5 hours per day with no break, I was making more in commissions for a day than I was from my actual hourly wage.
There is really little/no opportunity for growth and advancement, people who have been there 8 years get the same hourly wage as the newbies being trained and the ones who started last week.
Managers want you to be aggressive and loud and arrogant on the phone, asking every question in a way that makes the client answer "yes" and not taking no for an answer (unless no is required), they want you to make sales and get transfers at any cost but then when you do so they penalize you for doing this and that and the other thing that does not follow their protocol. If you don't make sales, you lose your job, simple.
Overall training really doesn't cover everything you need to know and the rules are very wishy washy, one manager will say "Yeah that is great keep it up!" and another will say "What possessed you to do that??!?" in regards to the same issues. I once went a month without work and there were times my paycheque was not ready on time.
Fine for a part time activity to kill time for a bit of change to line your pockets but definitely not a job you can depend on in the long run or even in 3-6 months without compromising your sanity and general well-being