Teleperformance

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Teleperformance Employee Reviews

Found 115 reviews matching the search
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Fun-ish work place
Technical Support Representative (Current Employee) –  PhilippinesNovember 15, 2013
Teleperformance is a good place to work. It has a lot of people to be friends with. The Bosses act like their just your level. They really work with no pressure. A fun place to work.
Pros
free shuttle
Cons
long travel
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FUN WORK PLACE
CUSTOMER SERVICE AGENT (Former Employee) –  TORONTONovember 3, 2013
LEARNT MORE ABOUT CUSTOMER SERVICE REP
HANDLING CUSTOMERS
HANDLING ALL SOFTWARES
FUN WITH WORKING WITH CO-WORKERS
Pros
medical benefits
Cons
enjoyable working long hours
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Needs experienced managers
Level 3 Tech Support (Former Employee) –  Thunder Bay, ONOctober 22, 2013
Overall teleperformance has the right idea on how to have a good call center they just need a better management team to carry it out
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company closed here
Relationship Consultant (Former Employee) –  Peterborough, ONOctober 17, 2013
company closed
no employment
was not a real fun company to work for
Pros
hours of work
Cons
company closed
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Nice company
CSR (Inbound) (Former Employee) –  Toronto, ONOctober 10, 2013
It was a good experience. The atmosphere was very nice, usually rules and regulations are followed.
Pros
one of the leading companies in call center jobs
Cons
stressful
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productive and dynamic but work not managed well
Agent French Call Center Sales (Former Employee) –  Égypte, QCOctober 4, 2013
I learned self-control , managed my self , responsability of customer satisfaction, good co-workers freindly, job is a little hard but i take a good time for enjoying
Pros
time for lunches not time
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supervisor and trainer
Customer Service Representative (Former Employee) –  Cornwall, ONSeptember 18, 2013
I excelled at his job and was quickly advanced up to managment however the nature of the work at this job is unstable
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Sales
Technical Service Representative Toshiba Account (Former Employee) –  Metro Manila PhilippinesSeptember 11, 2013
Sales is hard but challenging
Love the people there.
Competitive Salary
Great workplace
hectic Schedules
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great exprience
In Bound Call Center (Former Employee) –  thunder bayAugust 11, 2013
A typical day would be answering calls .... learned great communication skills and listening skills, the management was fair co worker were awesome. the hardest part was not talking work home learning the balance most enjoyable was hearing delight from clients .However this was a great oppertunity I wasnt really enteracting with people
Pros
co workers
Cons
stressful at times
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payroll
Payroll Coordinator (Former Employee) –  Toronto, ONJuly 30, 2013
How manage a responsible role within a company. Hard to deal with upper management staff, but great with co-workers.
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Teleperformance
Customer Service Representative (Former Employee) –  Cornwall, ONJuly 29, 2013
When doing outbound, it is a harder to build rapport with clients since you are calling and disturbing them in their everyday life. We made appointments for clients to complete oil changes for their vehicles.
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Terrible company to work for
Senior Relationship Consultant (Former Employee) –  Peterborough, ONJune 3, 2013
Terrible company to work for.

Upper management never told us anything that was going on and assured us that we would have jobs for the long term only to lay use off two week later. They lost the contract with the client months in advance and rather than tell us that we were locked out of the building one day with no warning.
Cons
terrible management team
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Family-like workplace
Customer Service Representative (Former Employee) –  Montréal, QCMay 26, 2013
Receive incoming calls from people with various educations and cultures
Difficult to help (the minority) frustrated customers
Exciting to be showered with all kind of thankgiving from (the majority) of satisfied customers
Family-like work environment
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wage and type of work was not equal
CUSTOMER CARE REPRESENTATIVE (Former Employee) –  Peterborough, ONMay 22, 2013
I worked for Teleperformance for over 7 years and found for the most part it was a good place to work. At least, as far as the people I worked with and some people in management. As in all work forces there is good and bad.
There needed to be more weekend fairness and days off in a row.
There needed to be more training ahead of new things coming out instead of waiting until after the fact. Hard to tell a customer that you had to check on their questions instead of knowing right away.
Pros
i worked with great people
Cons
bad hours and bad pay
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Rewards and in house promos
Outbound CS Representative - Rogers Wireless (Former Employee) –  Toronto, ONMay 16, 2013
The day starts with a info session. Did a lot of floor support for the supervisor. The management structure is rather weak and ever changing with new faces creating an imbalance from staff. The work environment and hours of inconsistent. The diversity is the key.
Pros
multicultarism
Cons
hours of work
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disorganized, uncooperative,
Customer Service Specialist (Former Employee) –  Cornwall, ONMay 8, 2013
this was one of the worste jobs iv had, have people yelling at you for things that arent your fault, and are expected to harrass customers into getting things they clearly dont want..never again
Pros
a job=$
Cons
very stressfull
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Good company to work for
Customer Service (Former Employee) –  Belleville, onApril 29, 2013
managed telephone accounts for a cellular telephone company
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Good environment
Customer Services Consultant (Former Employee) –  Toronto, ONApril 25, 2013
Management was great and different campaigns kept the representative excited and taught a lot about new products and services
Pros
pool table in lunch room
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....
customer care agent (Former Employee) –  Belleville, ONMarch 4, 2013
not bad besides bad managers who didnt care about the employees
Cons
bad management
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productive work place
Call Centre Executive (Former Employee) –  Toronto, ONFebruary 20, 2013
product promotions, resolving customer issues, doing sales
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Overall rating

3.6
Based on 4,536 reviews
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