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Teleperformance
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2,751 reviews

Teleperformance Employee Reviews

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  • Job Work/Life Balance
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excellent company, good benefits and great people
Customer Service Representative (Former Employee), Thunder Bay, ONNovember 18, 2013
Pros: great staff, great support
I enjoyed working for Teleperformance and can easily recommend the company for anybody. The company is customer service oriented and it shows in the excellent people they have working for them. Teleperformance cares about its employees and will work with you for scheduling issues. It almost seems like a big family when working there.
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Fun-ish work place
Technical Support Representative (Current Employee), PhilippinesNovember 15, 2013
Pros: free shuttle
Cons: long travel
Teleperformance is a good place to work. It has a lot of people to be friends with. The Bosses act like their just your level. They really work with no pressure. A fun place to work.
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FUN WORK PLACE
CUSTOMER SERVICE AGENT (Former Employee), TORONTONovember 3, 2013
Pros: medical benefits
Cons: enjoyable working long hours
LEARNT MORE ABOUT CUSTOMER SERVICE REP
HANDLING CUSTOMERS
HANDLING ALL SOFTWARES
FUN WITH WORKING WITH CO-WORKERS
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Needs experienced managers
Level 3 Tech Support (Former Employee), Thunder Bay, ONOctober 22, 2013
Overall teleperformance has the right idea on how to have a good call center they just need a better management team to carry it out
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company closed here
Relationship Consultant (Former Employee), Peterborough, ONOctober 17, 2013
Pros: hours of work
Cons: company closed
company closed
no employment
was not a real fun company to work for
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Nice company
CSR (Inbound) (Former Employee), Toronto, ONOctober 10, 2013
Pros: one of the leading companies in call center jobs
Cons: stressful
It was a good experience. The atmosphere was very nice, usually rules and regulations are followed.
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productive and dynamic but work not managed well
Agent French Call Center Sales (Former Employee), Égypte, QCOctober 4, 2013
Pros: time for lunches not time
I learned self-control , managed my self , responsability of customer satisfaction, good co-workers freindly, job is a little hard but i take a good time for enjoying
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supervisor and trainer
Customer Service Representative (Former Employee), Cornwall, ONSeptember 18, 2013
I excelled at his job and was quickly advanced up to managment however the nature of the work at this job is unstable
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Sales
Technical Service Representative Toshiba Account (Former Employee), Metro Manila PhilippinesSeptember 11, 2013
Sales is hard but challenging
Love the people there.
Competitive Salary
Great workplace
hectic Schedules
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It was good learning experience
Sales Representative (Former Employee), Toronto, OnAugust 26, 2013
My day unusally consisted of the following:

- Returning Phone calls and messages.
- Sending emails and responding to email
- Sending Information packages by fax, email, mail etc
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great exprience
In Bound Call Center (Former Employee), thunder bayAugust 11, 2013
Pros: co workers
Cons: stressful at times
A typical day would be answering calls .... learned great communication skills and listening skills, the management was fair co worker were awesome. the hardest part was not talking work home learning the balance most enjoyable was hearing delight from clients .However this was a great oppertunity I wasnt really enteracting with people
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payroll
Payroll Coordinator (Former Employee), Toronto, ONJuly 30, 2013
How manage a responsible role within a company. Hard to deal with upper management staff, but great with co-workers.
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Teleperformance
Customer Service Representative (Former Employee), Cornwall, ONJuly 29, 2013
When doing outbound, it is a harder to build rapport with clients since you are calling and disturbing them in their everyday life. We made appointments for clients to complete oil changes for their vehicles.
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Terrible company to work for
Senior Relationship Consultant (Former Employee), Peterborough, ONJune 3, 2013
Cons: terrible management team
Terrible company to work for.

Upper management never told us anything that was going on and assured us that we would have jobs for the long term only to lay use off two week later. They lost the contract with the client months in advance and rather than tell us that we were locked out of the building one day with no warning.
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Family-like workplace
Customer Service Representative (Former Employee), Montréal, QCMay 26, 2013
Receive incoming calls from people with various educations and cultures
Difficult to help (the minority) frustrated customers
Exciting to be showered with all kind of thankgiving from (the majority) of satisfied customers
Family-like work environment
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wage and type of work was not equal
CUSTOMER CARE REPRESENTATIVE (Former Employee), Peterborough, ONMay 22, 2013
Pros: i worked with great people
Cons: bad hours and bad pay
I worked for Teleperformance for over 7 years and found for the most part it was a good place to work. At least, as far as the people I worked with and some people in management. As in all work forces there is good and bad.
There needed to be more weekend fairness and days off in a row.
There needed to be more training ahead of new things coming out – more... instead of waiting until after the fact. Hard to tell a customer that you had to check on their questions instead of knowing right away. – less
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Rewards and in house promos
Outbound CS Representative - Rogers Wireless (Former Employee), Toronto, ONMay 16, 2013
Pros: multicultarism
Cons: hours of work
The day starts with a info session. Did a lot of floor support for the supervisor. The management structure is rather weak and ever changing with new faces creating an imbalance from staff. The work environment and hours of inconsistent. The diversity is the key.
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disorganized, uncooperative,
Customer Service Specialist (Former Employee), Cornwall, ONMay 8, 2013
Pros: a job=$
Cons: very stressfull
this was one of the worste jobs iv had, have people yelling at you for things that arent your fault, and are expected to harrass customers into getting things they clearly dont want..never again
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Productive and fun work place with great co-workers and a team that hard to get the job done
Customer Service Representative (Former Employee), Toronto, ONMay 2, 2013
Productive and fun work place with great co-workers and a team that hard to get the job done
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Good company to work for
Customer Service (Former Employee), Belleville, onApril 29, 2013
managed telephone accounts for a cellular telephone company

About Teleperformance

A leading European call center operator and one of the largest in the world, Teleperformance aims to speak the universal language – Read more