Customer Service and Sales Representative (Former Employee) – Toronto, ON – 22 April 2017
Problem-solving environment customers with multichannel live TV service that streamed over the internet. Good training. A friendly working atmosphere.Working hours reasonable, Management very considerate of personnel. Assistance to customers in Spanish and English language.
Customer service representative (0144) 1236 628100 (Former Employee) – Airdrie, AB – 6 December 2016
Overall Virgin media was a great place to work, This was in Scotland as well so it was amazing to speak with all types of people from around the United Kingdom. The Operations team were really solid and they always had wonderful support for all employees. I met some very nice people who helped with getting to know the role more in depth throughout my time with the company.
Customer Service Representative (Former Employee) – Montréal, QC – 14 November 2016
-The scheduling is very un-helpful to the representative. -The salary is very low for the job. -The job security is stable, but their policies are quite flawed which may cause dismissal for a very questionable reason. In terms of advancement the management shows major favoritism so no matter what your work ethic, if you're friends with management you will advance in the company. -The culture of the company is very questionable as there is no real company culture to abide by.
The people you meet as their are all kinds of different people.
Customer Service Representative (Former Employee) – Toronto, ON – 16 October 2016
Management and supervisors are very rude. There is discrimination against older workers. They do not care about employees. There should be an investigation by the Ontario Human Rights Commission on this company. It is horrible.
Bilingual Client service representative (Former Employee) – Montréal, QC – 26 September 2016
Great company to work for with a lots of potential for grow, organized and team work is excellent. I have been working for teleperformance for about two years, i had a great experience in customer service, and dealing with clients.
call centre agent (Current Employee) – Montréal, QC – 17 September 2016
This is a great job in the sense that there is a lot to learn and everyday is a new task. I have learned a lot and always am learning. The only down part is that the wages are not enough based on experience etc.
Customer service (Current Employee) – Montréal, QC – 12 September 2016
Working at the call center with different ethnicity and different campaign, gives you the feel of really being in a customer service environment. The interactions between agents, and the welcoming feelings really make you feel at home.
Technical Support Specialist (Former Employee) – Toronto, ON – 9 September 2016
Everyone is so positive, even though you didn't an issue very well, they will always motivate you. Supervisor are approachable when you needed help. Good working environment and best Technical support experience
rather not say (Former Employee) – Montréal, QC – 17 August 2016
I worked at TP for a little over a year. I took advantage of every overtime hour that I could. The job itself is a great place to start and depending on your attitude you really can advance in the company. they have great incentives like bonuses for your work, yes it has some qualifications for you to get the bonus but you get what you put out. If you are looking for work this is the place to start just be sure to stay away from the miserable employees(you will notice them the complainers) and away from the drama and you will do great.