Teleperformance Employee Reviews in Canada

Found 183 reviews matching the search
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to start your career in customer service !!
Customer Service (Former Employee) –  Montréal, QCAugust 11, 2015
As this is an outsource company -you learn to adapt to new campaigns as well as use different types of software !! Worked on bell campaign ,help train others, Save the children and help desk !! Worked with a lot of wonderful supervisors and had no issue with managemant !!
Pros
Meeting people with different cultures, learn a lot about different software and being adaptable !!
Cons
When you do not fall into a clic - hard to get advancement opportunities !!
Was this review helpful?Yes4No3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
it is a fun and productive place to work
Customer Service Representative (Current Employee) –  Montréal, QCJanuary 3, 2016
It is a fun and productive place to work. Hours are flexible and colleagues are super nice. The culture of the organization is not too mechanistic, it is more organic. The company response well with the changing environment.
Was this review helpful?Yes4No5Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place if you're an immigrant
Customer Service Rep (Current Employee) –  Toronto, ONMay 13, 2016
Worse place l ever worked most unprofessional people l have ever worked with.Management sucks they let some people do whatever they want. I wouldn't,
' trust that place if l was a client people hide their phones in boots cups pockets wherever they can.
Was this review helpful?Yes4NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not employee friendly
Agent (Current Employee) –  Montréal, QCJune 29, 2016
I work 9 : 00 to 5 : 00 Monday through Friday. Because July 1st is on friday this year I am off work this day. Now they are forcing me to come into work on Saturday which is my day off. Some holiday for me !! Not employee friendly !
Was this review helpful?YesNo3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
New Trainees, Beware!!
Unilngual Customer Service Representative (Former Employee) –  Montréal, QCFebruary 26, 2016
I was a new hire and for a few weeks (I won't tell you how long), the trainer never gave me a job. Teleperformance has shown me the kind or class of people they want. They encourage favoritism and it is an elitist company!
Pros
Internal job opportunities, good entry-level (if you're a favorite)
Cons
Their trainers treat new hires unfairly! Warning, DO NOT apply here!!
Was this review helpful?Yes11No1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
provided good customer service
Customer Service Representative (Current Employee) –  Trenton, ONJuly 19, 2016
the company is very good to begin new career and have the work experience, very high call volume as a call center , training classes provided and organized.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent place to work
Operations Supervisor (Former Employee) –  TorontoMay 12, 2016
Management is interested and helpful in campaign requirements and needs. The supervisors are professional and well trained and timely in their coaching and development of the agents
Pros
Great Call Centre Manager
Cons
Excellent Supervisors
Was this review helpful?YesNo2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Subject matter Expert (SME) (Current Employee) –  Toronto, ONAugust 22, 2016
Great place to work and has lot of scope to grow professionally. Good management and an awesome work environment. Good break through for new immigrants.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great experience at Teleperformance.
Customer Service Rep (Current Employee) –  Toronto, ONMay 19, 2016
Everything is good at this place of work, learned how to help the customer, resolving issues in both languages (Spanish and English) work with a co-workers is amazing, hard part of job are the schedules.
Was this review helpful?Yes1No2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
OK place to work
Apple Technical Support (Former Employee) –  Montréal, QCJanuary 7, 2016
the job is simple, co workers are great and friendly, management needs some improvement. They also provide room to grow which is great.
Was this review helpful?YesNo4Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Review
Sales Associate (Current Employee) –  Toronto, ONMay 31, 2016
Pros
Great for getting call centre experience Good training, fast paced environment, meet interesting people
Cons
Benefits not great. Schedule not flexible,pay is horrible with the amount of work we have to do
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Friendly Environment,
IT Deskop/Technical Support (Former Employee) –  Toronto, ONJune 10, 2016
Friendly Environment, Recommend people to join to grow their career.

Opportunity to Grow and certification.

Actively involvement with employees.
Cons
Flexible Hours
Was this review helpful?Yes1No1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great incentives and benefits
Customer Service Representative (Former Employee) –  Toronto, ONApril 19, 2016
A typical day at teleperformance would be to assist customers with the understanding of their phone bill, add phone features that customers would order. Provide information regarding new information and plans
Cons
no room for advancement
Was this review helpful?Yes1No2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
it is very unorganized
Sales Rep (Former Employee) –  Toronto, ONApril 17, 2016
at work surrounded by co-workers its a fun day, but they lack communication from the boss to the agents. that left us with a big gap. they managers did not understand or take the agents opinions on matters when we are the ones that dealt with the customers first hand.
Was this review helpful?Yes3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Few things change would make it better
SOCIAL MEDIA ADVISOR (Current Employee) –  Toronto, ONMay 24, 2016
Over all not a bad company, if salary is good. There are many campaigns in the company but they select you for the campaign and you cannot choose it for your self
Was this review helpful?YesNo1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work
Analyst (Former Employee) –  Toronto, ONJune 30, 2016
Very diverse environment

Co-workers are fun to be with

Competition between teams

Close to subway

Monthly incentives

Sales bonus
Was this review helpful?Yes1No1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not great job but it is OK
Customer service and Technical Support (Former Employee) –  Toronto, ONMarch 27, 2016
you can work there until you find a good job, the managments and supreviors are not qulifed.
three different shifts, it is good to have the morining shifts
Pros
easy money
Cons
no proficinal
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good
Technical Support Specialist (Current Employee) –  Toronto, ONApril 26, 2016
Good
its good to work here for the time.
also there are much options here in multiple fields to gain experience
and no worries about the shift. Much good benifits than the previous one.
Pros
Events
Cons
none
Was this review helpful?Yes1No2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Poor leadership, bad attitudes, bad pay, poor hours
Supervisor (Former Employee) –  Toronto, ONMarch 28, 2016
I worked with this company for three months. It seemed like leadership there was looking for opportunities to be hostile with their employees. A very poisonous atmosphere.
Pros
You can quit
Cons
Abuse
Was this review helpful?Yes6NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
productive and fun workplace
Customer Service Representative (Current Employee) –  Toronto, ONMarch 14, 2016
I enjoy working here.
good company to grow with.
People are very friendly.
learned objection handling.
hardest part of the job is that sometimes we get arrogant customers.
most enjoyable time is the training time.
Pros
good work environment
Cons
short lunch
Was this review helpful?Yes1No6Report

Overall rating

3.6
Based on 7,067 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.5
Salary/Benefits
3.3
Job Security/Advancement
3.3
Management
3.2
Culture
3.5