Teleperformance Employee Reviews

Found 240 reviews matching the search
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good and friendly place
Technical Support Agent-Call Center (Former Employee) –  Toronto, ON13 June 2017
very good place all coworkers are great friendly people
supervisors are super nice.
u have to be able to work long hour shifts
weekends to
u need to be able to sit for hours and hours on ur chair
Pros
friendly workers
Cons
long hours
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Fun workplace with regular up-to-date training
Technical Service Representative (Former Employee) –  Montréal, QC13 June 2017
Fun workplace with regular up-to-date training.
Company takes pride in products and services from its clients. Nice introduction to Apple products and services.
Nice environment, colleagues and superiors.
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good for starters
Customer Service Representative (Current Employee) –  egypt10 June 2017
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Pros
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Cons
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productive and fun place to work
Customer Service/ Call centre Agent (Current Employee) –  Toronto, ON5 June 2017
learnt about great customer service, great work application and tools as well as work station. clean environment and lunch room.
enjoy working with the supervisors.
Pros
friendly people
Cons
shift change
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okay
Conseiller d'assistance technique AppleCare (Former Employee) –  Montréal, QC30 May 2017
its an okay job , management is unprofessional , USA customers are very rude and not pleasant. too many calls per rep , you get a call seconds after the other one
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TP is good place to work
Financial Advisor, Scotiabank (Former Employee) –  Toronto, ON28 May 2017
TP is Very professional work place. People love to work with Teleperformace. It provides excellent training to employee to perform their best. I have learned so many things from TP.
Pros
Option for overtime.
Cons
Short Break but ensured break.
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Good company bad salary
Dash Bord (Current Employee) –  Montréal, QC16 May 2017
Good company if you start to work in Montreal nice environment , But it is so hard to make a good living with their bad salary . That the reason all people end up leaving the company .
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Worst ever experience
Technical Support Engineer (Former Employee) –  Montréal, QC15 May 2017
The people employed are so corrupt and terrible. The pay is difficult to explain and the work culture is extremely robotic. No chances of advancement because the supervisor only makes 50 cents more. This company should not exist.
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Good Experience
Sales and Customer Service Representative (Former Employee) –  Toronto, ON13 May 2017
It was a fast-paced working environment but they provided excellent 6-weeks long training to ensure we were fully prepared for the position. The supervisors were also great and made it a positive environment to work in.
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Good work experience
Technical Support Agent (Current Employee) –  Toronto, ON11 May 2017
Great experience working here, great for learning how to deescalate situations with heated customers. The hours feel long, and the call volume is very sporadic. Had a few scheduling issues with multiple workers.
Cons
Long hours
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Teleperformance
Customer Service Representative (Former Employee) –  Toronto, ON3 May 2017
good job bad pay and hours, no flexibility. Worked there for a while, company moves as a team very friendly n welcoming. I enojoyed my time there would go back if the pay was better
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productive work environment while also fun by hosting potlucks from time to time and by embracing every culture.
Customer Service Representative (Current Employee) –  Toronto, ON27 April 2017
productive work environment while also fun by hosting potlucks from time to time and a multicultural workplace by embracing every culture restrictions and holidays.
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wonderful place to work
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Cornwall, ON26 April 2017
I liked it very much. I was there for five years. I loved the camadrie with coworkers. found the supervisors fair. Very good place. you were able to move up in company if desired
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productive and fun workplace
Supervisor, Backup Trainer (Current Employee) –  Toronto, ON23 April 2017
Very clean call center with many opportunities to grow and learn. The management team is very helpful and understanding and work well with others to make sure everything runs smoothly
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Productive Environment
Customer Service and Sales Representative (Former Employee) –  Toronto, ON22 April 2017
Problem-solving environment customers with multichannel live TV service that streamed over the internet. Good training. A friendly working atmosphere.Working hours reasonable, Management very considerate of personnel. Assistance to customers in Spanish and English language.
Pros
A friendly working atmosphere
Cons
Nothing specific worth mentioning
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Extremely Unorganized 3rd Party Call Center
Customer Service Representative (Former Employee) –  Toronto, ON20 April 2017
- very basic and unspecific training
- oblivious upper management
- premature supervisors
- late on delivering benefits
- very diverse environment in terms of age and ethnicity
- underwhelming wages
- very little communication between departments
- great people, terribly run company
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productive workplace
Customer Service Representative (Former Employee) –  Toronto, ON29 March 2017
client oriented, structured, good management, the only downside was the salaries for the production floor workers (Call center employees).safe work environment
Pros
free coffee
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passable
téléconseiller client (Former Employee) –  Tunis, ON10 March 2017
c'etait bien passé ça m'aider de gagner ma vie pour une certaine période
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Innovative and experimentative
Customer Sales Associate (Former Employee) –  Toronto, ON9 March 2017
A challenging, fast paced work culture with new experiences every single day with lots of customers from diverse backgrounds needing uniquely different things
Pros
free pizzas every wednesday
Cons
monotonous routine
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Good Job
Customer Service Representative (Current Employee) –  Toronto, ON6 March 2017
multicultural workplace.
Good work environment.
Supervisors are great.
Chance for advancement low.
Job description was not accurate.
Very restricting rules and poor tools for what the job requires.
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Overall rating

3.6
Based on 11,036 reviews
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Ratings by category

Work/Life Balance
3.5
Salary/Benefits
3.3
Job Security/Advancement
3.3
Management
3.2
Culture
3.5

CEO Approval

72%
4,164 ratings
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